Analyzing 5,813,6305.8M ReviewsFor 16,03116K Experts

Experts Reviews · Company report
Jax Discount Towing LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Jax Discount Towing LLC

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 60 towing services · 5.0★ from 472 Google reviews

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Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jax Discount Towing LLC is better than 99% of towing services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jax Discount Towing LLC is better than 98% of towing services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jax Discount Towing LLC is better than 100% of towing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jax Discount Towing LLC is better than 100% of towing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jax Discount Towing LLC is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jax Discount Towing LLC is better than 100% of towing services.A
100

Reviews for your job

Customers hired Jax Discount Towing LLC for 5 kinds of job.

Jax Discount Towing LLC for local hauling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Local hauling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Local hauling”

Shawn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Easy process, excellent communication and timing. Nobody is happy to need a tow, but they provided excellent service from start to finish. Highly recommend!

Reasonable priceLocal hauling
RyanLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service, highly recommend! This will be my local towing company going forward. Someone was out within a half an hour to pickup my car. They sent me pictures of my car dropped out at the repair shop confirming delivery. Thank you all!

Local hauling
Joely2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Showed up in about 20 minutes and were fast and friendly my belt snapped and my car was stranded usually I expect companies to take there time but they got to me and got me back home and I was able to get my kids to school on time and it wasn't as expensive as expected

Reasonable priceLocal hauling
Janice7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service by Randy. He was polite, available, experienced. My car made a rumbling rattling noise with vibration. Service engine light went on. Made it very convenient and comfortable for me, a woman, late at night with a safe flatbed. Will contact again for sure.

Reasonable priceLocal hauling
BillLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Got me out of a jam quickly. Highly recommend

Reasonable priceLocal hauling
Robyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Five Stars. I had an excellent experience with Jax Discount Towing LLC. My car broke down, and they arrived much faster than expected. They was friendly and prompt, professional, and got my vehicle loaded quickly. They made a stressful situation much easier. Highly recommend their fast and reliable service in Jacksonville!

Great priceLocal hauling
SilverDraca1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Carefully loaded car up in a cramped location to tow home, came back the next day to tow a good distance away to the dealership. Brought extra wood planks to reduce likelihood of damage.

Great priceSpecial vehicle towingLong distance haulingLocal hauling
M1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Easiest towing experience ever. Showed up in less than 30 min and the pricing was a lot less than the other local tow companies I had called.

Great priceLocal hauling
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Quick, polite. Will use again.

Reasonable priceLocal hauling
Lil6 years ago★★★★★

Rating only, no written review.

Local haulingSpecial vehicle towing+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 51%Reasonable 46%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Car towing66—
Special vehicle towing34—
Long distance hauling10—
Local hauling10—
Motorcycle towing3—

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