Analyzing 5,886,0405.9M ReviewsFor 16,24716.2K Experts

Experts Reviews · Company report
Jax Discount Towing LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Jax Discount Towing LLC

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 60 towing services · 5.0★ from 472 Google reviews

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Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jax Discount Towing LLC is better than 99% of towing services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jax Discount Towing LLC is better than 98% of towing services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jax Discount Towing LLC is better than 100% of towing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jax Discount Towing LLC is better than 100% of towing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jax Discount Towing LLC is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jax Discount Towing LLC is better than 100% of towing services.A
100

Reviews for your job

Customers hired Jax Discount Towing LLC for 5 kinds of job.

Jax Discount Towing LLC for long distance hauling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Long distance hauling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 15
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Long distance hauling”

Yasmine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

loved the service!!!! they were quick, efficient & communication was top tier. Got my car from point A to point B in great condition!

Reasonable priceLong distance hauling
Alex4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Fast and prompt. Recommend.

Great priceLong distance hauling
Monty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Super quick response, I had Mr. Randy as the tow truck driver. He got my vehicle squared away and ready to go in under 10 minutes. The price I paid was excellent for the service I received given the circumstances I had to operate with nd they really came through in a pinch.

Customer photo from Monty's review
Long distance hauling
Jamari8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great job. Very professional.!

Reasonable priceLong distance hauling
SilverDraca1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Carefully loaded car up in a cramped location to tow home, came back the next day to tow a good distance away to the dealership. Brought extra wood planks to reduce likelihood of damage.

Great priceSpecial vehicle towingLong distance haulingLocal hauling
Black2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My Dodge Journey broke down on Phillips Highway near International Golf Parkway, and we called Jax Discount Towing for help. They arrived within 30 minutes and safely towed the vehicle all the way to the Edgewood area of Jacksonville. We truly appreciate their fast response, professionalism, and reasonable service.…

Great priceLong distance hauling
Caleb3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My 04 f150 broke down at the jaguars stadium and Randy arrive super quick. He had it loaded on the bed and ready to go within 10 minutes. He was really nice and gave me a great rate to take it 30 miles to my house.

Great priceLong distance hauling
A1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This company got to us really fast with great service,I highly recommend them.......JAX DISCOUNT TOWING

Great priceLong distance hauling
Stephon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Pretty cool dude. Got straight to work. Fair price

Long distance hauling
Josiah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service, communication was great! Well recommended.

Reasonable priceLong distance hauling

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 51%Reasonable 46%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Car towing66—
Special vehicle towing34—
Long distance hauling10—
Local hauling10—
Motorcycle towing3—

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