How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%93+24.3Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREJay Fam Towing
Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 60 towing services · 5.0★ from 219 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Jay Fam Towing for 7 kinds of job.
Jay Fam Towing for car towing
Clear ✕All 68 Google reviews tagged “Car towing”
Needed a tow because my TRS went out and car wouldn’t start. I knew it was going bad, it was just a matter of time… I tired clearing the code for easy fix to drive to the mechanic to no avail, so I called Jay. He warned me it might be a couple hours, but called me back and said it would be 15 minutes. Since the TRS…
I’m very satisfied with the help I received from Jay Fam Towing. The team was friendly, prompt, and careful with my vehicle from pickup to drop-off. Their Towing services made a stressful situation much easier to manage. I would recommend them to anyone in Jacksonville, FL needing reliable towing assistance.
Jay was Amazing! Punctual, Local, and reasonably priced!
The operator was curious down to earth and respectable while helping getting my vehicle safely to its destination even though it was after 9 pm he was prompt and quick would recommend
Greatest tow truck in Jacksonville
Easy to deal with, professional, and transparent. Highly recommend!
Wonderful service He picked My Girl up and brought her back home Safely
Best towing in town Trustworthy, Respectful, Honest, didn't get to take advantage of the situation, just honest money. I respect them so much! Will recommend to everyone.
No lie I was in a low key bad situation… I just paid to get my car serviced with a company and boom 💥 right after… no vale (no good) I called Jay Fam Towing and they were able to send someone to help within a short amount of time…. Even though a tow wasn’t required (due to the knowledge they have with vehicles)…
If you're searching around for the best rate on a tow truck you can stop. I've already done the work for you. Jay has the best rate and he is the most professional at this occupation. He goes above and beyond what's needed to make sure your vehicle is towed correctly and safely. He towed a Corvette for me and showed…
Called on a Sunday afternoon and got a rapid response to my breakdown. I was lucky enough to get the car running and back to my house but they stood by in case I had problems and wouldn’t take any money for their time and effort. Will be my go to towing company for anything on the area.
I needed a quick tow to the shop. Jay Fam Towing was fast, responsive, and professional. Got it done same day and I had zero issues.
Thank you for helping me in my 1st ever accident. You are very patient, kind and beyond helpful!
Jay was quick to respond at night and was able to tow my car with a broken control arm. This is your guy to call.
Very helpful, he told me what could be wrong with my car . Reasonable price for the distance of the tow
Professional service. Came through and arrived quick. Best in jax
First off, great tow company and very reasonably priced! I was treated with respect from the first interaction up to the last. He showed up on time exactly when he said they would be and was very respectful. I was quoted at half the cost of what every other company I called. He treated my BMW like a pro and knew…
Jay helped us so much during our unfortunate ordeal. We were driving from out of town when we noticed something wrong with our car so we got off the interstate and had a tire blow out in front of Jay’s house! He was ready to help us change the tire but the damage was more extensive so he towed us to the body shop…
Look for all the ways you would want a business to serve and treat you and they’ve done it. I waited for a tow for 6 hours through my insurance agency. I was on the side of I-10 in a VERY dangerous situation. I called Jay, he answered immediately and got to me in 45 mins. Everyone was quoting 3 hours or not coming…
I cannot praise him enough for the help he provided me. First of all, he was very affordable. He got to me in the quick 30 minute time frame that he told me he would, and he towed me car. He even went above and beyond by discussing what was going on with my car to determine what the possible issue was. . As a woman,…
Jay was compassionate and exceedingly helpful! The level of communication was exceptional. Jay is professional and kind, which made a stressful situation manageable. An honest, fair businessman.
Great service
He helped my son out so much
He helped out my brother and was super nice and helpful, he got there super fast
Super helpful guy also he’s super funny got there super fast
Jay, Did a fantastic job pulling me out,I’ll definitely be calling him if I ever need help!!!
Great service came out right away very attentive to detail handling the truck Highly recommend using his service and will definitely use again if needed
I called Jay after reaching out to several different tow companies for a 1.1 mile tow, Jay Fam had the most reasonable pricing by far and the arrival time was swift! I highly recommend and wouldn’t hesitate to use their services again…
Great pricing and he even took me to bank to get my cash great service all the way around
Reasonably priced and top notch customer service. Just awesome! I'll recommend them to any one who needs their services.
First class service. Jay arrived promptly, was very professional and the price was great. Give him a try you won't regret it!!!
He was super nice and sweet. He arrived less an hour!!
Amazing tow service. Julio went above and beyond towing my vehicle. Offering a fair price and offering recommendations for mechanics in the area. I stuck with a mechanic I know. But he really cares about his customers and I will definitely call him again if ever I am in need of a tow service.
Very quick. Very polite. Highly recommend!
Recently my girlfriends truck wouldn’t start so we called around and Jay Fam easily had the best prices, best times and nicest people. When they got to us it turned out it was the battery and not the starter, they used their jump box to get us started and only charged $25 for their service. Again they were super…
Jay was great and very helpful! Also super patient and worked with me while I was coordinating the tow from out of town. Highly recommend.
Very professional was on time, safely secured, and highly recommended. Provided amazing service the entire time!
I am very pleased with the professionalism and services Julio provided. He was very gentle with my car making sure nothing scraped when loading up and while off loading. I will utilize Jay Fam Towing if needed in the future and will highly recommend this company to others.
Fantastic experience in a not very fantastic situation. Dude came out to help me quick, knows his stuff, friendly and honest guy. Support his company. Your car troubles will feel a lot less bad if you do.
Thank you to Julio for being so awesome. He was early and very kind. I would definitely use this company again and encourage my family and friends to do the same.
Best towing company I have ever had the pleasure of being towed by. Owner is very nice and they handle with care like it's their own vehicle. This company goes above what you would expect to get from receiving a tow.
I needed towing for my car unexpectedly today, I got them through my insurance company, but they were very quick, efficient, helpful & nice
I highly recommend Jay Fam Towing. They are professional, honest, have a very reasonable price, and have integrity. If I ever need a towing company again, I will be using Jay Fam Towing. Thank you for the great service!
Dude is a beast, knows his stuff, took great care of my 97 Chevy OBS (show truck). Great customer service, even sat and waited while I found a reliable shop after the original shop said they could t do the work on a vehicle that old. Gave me a military discount when they really don’t even have them “shhhhhh” lol. I…
Our driver called and explained the laws of tow trucks at the airport. He was willing to wait for us to drive out of the garage and pick up our car and tow it 40 miles to our house. He was earlier than expected which was GREAT since I just flew in. He was very nice and polite. I would this company again if I ever need towing services.
Awesome dude my wife and i had an awesome experience with Jay highly recommended very professional great price knowns what the fu¢¥ he is doing... que dios me lo bendiga!!!
Realmente no tengo palabras para agradecer el SUPER SERVICIO que tuvimos mi esposo y yo, solo le pido a Dios que Bendiga ese Ángel que nos envió! 🙏💙
After several (8) hours waiting on AAA and another private towing company, and calling numerous other places that were supposedly 24 hours but didn't answer their phone, we finally lucked upon Jay Fam. Julio said there were a couple calls ahead of us and he'd be there in about an hour and a half - and he was. He…
J was on time, very friendly and courteous. Price was very affordable.He did a great job on my tow and I would highly recommend his services.
Called around looking for affordable towing service and finally found Jay Fam. Not only was he affordable but very CourteousAnd helpful.Also very timely and respectful of my time. I would recommend this company to anyone who is interested in great service Thank you 😊
Jay Fam did a great job! Very professional and courteous. I had to use them because the other tow company I called first couldn’t figure out how to get the car in neutral to get it on the flatbed without damaging the vehicle but Jay Fam knew how to do it, and they got it done quick!
Service was excellent. Jay reached on time and towed my car to service center. Also, gave information on what was wrong and where I can get it repair.
The the service was friendly and professional. They kept me informed the entire time on how long was going to take and even was kind enough to bring the vehicle out to my home when it was going to be too late for me to stay with it. Rain or shine, I would definitely recommend them to anybody who needed assistance. Thank you all so very much!
If you looking for reliable and great customer services towing company I highly recommend Jay Fam towing. I put a request for towing they show up on time and the communications was great. Julio call us once he got at the destination and let us know everything was fine. Thank you for a great service.
Stuck on the side of the road for hours. Jay came through like a champ. Courteous and professional service. I highly recommend them to everyone.
Huge thank you to Jay Fam. My wife and I couldn’t appreciate you more. Extremely helpful and professional. We were stuck on the side of 295 at 1:30 AM and Jay Fam came right out and helped retrieve our truck. Your help made the terrible situation much easier Jay. You were very reliable and more than helpful, you…
I had an amazing experience with Jay Fam Towing. Very professional! Recommend %100
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 68 | — |
| Special vehicle towing | 11 | — |
| Local hauling | 10 | — |
| Battery | 6 | — |
| Battery service | 4 | — |
| Long distance hauling | 3 | — |
| Tire change | 3 | — |
