Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers consistently praise JB Plumbing for punctuality, professional conduct, and reasonable pricing on services ranging from leak repairs to full repiping. Recurring themes highlight clear communication, thorough work, and fair quotes, with many noting the team's cleanliness and responsiveness. However, lower-rated reviews indicate occasional issues with missed callbacks, incorrect diagnoses, and discrepancies between quoted and final prices.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
469 Google reviews we collected
Phrases our text analysis found in 368 written reviews
Price verdicts customers left with their Google review
Middle half of what 75 customers paid ($239–$1.2k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 368 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are very professional, work clean, and are very knowledgeable in all things plumbing!”
“They are responsive, reliable and do not try to sell you extra unnecessary work.”
“He didn't keep his appointment, no show and no call for 48 hours.”
“Corey, Cameron from JB plumbing did an outstanding job.”
“…anyone looking to hire a plumber stay away from this company they are terrible and dishonest…”
“He kept me informed of the work required & the price quoted was reasonable”
“I felt that was very expensive, but I didn't argue about it, but paid for it.”
“I recommend for you to not think twice about calling them.”
“…for a single handle faucet he wanted 225 for installation I wouldn’t recommend him to anyone in my family in la puente or Pomona…”
“We’ve trusted JB Plumbing for years, and they’ve handled all our plumbing and toilet repairs with care and efficiency.”
“Johnny came originally and explained everything they would do and they did everything as explained and more.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired JB Plumbing for 8 kinds of job. Pick one to see what they paid and said.
Cory and his crew just finished doing a total repipe and full replacement of all lines to the street. They are a great company. They are very professional, work clean, and are very knowledgeable in all things plumbing!! Everything is great!! Highly recommend to everyone!! Thank you Cory and crew 🤗👍
Great bunch of guys. Clean, pleasant and professional. Young Phillip took charge and lead his crew excellently. Made sure I was happy with everything. Johnny came originally and explained everything they would do and they did everything as explained and more. Highly recommend using them
Corey, Cameron from JB plumbing did an outstanding job. They replace the cartridge in my kitchen faucet and corrected the problem I was having. As always, they do an amazing outstanding job. He's my plumber for always
Johnny is an exceptional plumber with a lot of experience. He was able to find the issue when 2 other plumbing companies I had called could not. Def will call in future for anymore services needed.
Excellent execution of the job to be done. I have repeatedly received service by Cory. Price is fair.
Always happy to do business with JB Plumbing. They are responsive, reliable and do not try to sell you extra unnecessary work. Cory arrived as scheduled this morning and took care of my kitchen sink back up quickly, cleanly and for a reasonable price. I'm so glad I found an honest local plumber after moving to the…
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 60 | $214–$1.4k |
| Plumbing leak detection | 52 | $205–$638 |
| Drain cleaning | 50 | $104–$353 |
| Plumbing leak repair | 33 | $228–$1.7k |
| Toilet repair | 32 | $56–$380 |
| Faucet repair | 27 | $39–$457 |
| Outdoor plumbing system repair | 26 | $450–$1.7k |
| Faucet installation | 22 | — |
4.9 ★★★★★ 469 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Repair pinhole leak in the wall on a Saturday. My tenants were happy Thanks
Thank you so much, El Dorado, we really appreciate you and also your feedback. Really
Cory and his crew just finished doing a total repipe and full replacement of all lines to the street. They are a great company. They are very professional, work clean, and are very knowledgeable in all things plumbing!! Everything is great!! Highly recommend to everyone!! Thank you Cory and crew 🤗👍
Thank you so much, Candace, we really enjoyed working for you and appreciate your kind words. Thanks again.!!
Great bunch of guys. Clean, pleasant and professional. Young Phillip took charge and lead his crew excellently. Made sure I was happy with everything. Johnny came originally and explained everything they would do and they did everything as explained and more. Highly recommend using them
Thank you so much, Brett, we really appreciate your patronage and your kind review!
Corey, Cameron from JB plumbing did an outstanding job. They replace the cartridge in my kitchen faucet and corrected the problem I was having. As always, they do an amazing outstanding job. He's my plumber for always
Thank you so much, Louis!!
Great customer service Very thorough
Thank you, Carol, we really appreciate your feedback and your patronage
Cory was great with JB Plumbing. He responded quickly. He kept me informed of the work required & the price quoted was reasonable
Danial, thank you so much for the business and the great feedback
Perfect… Perfect… perfect Did I mention that it was perfect?
Richard, we really appreciate you. Thank you for so much for the feedback.
Johnny is an exceptional plumber with a lot of experience. He was able to find the issue when 2 other plumbing companies I had called could not. Def will call in future for anymore services needed.
Thank you so much, Shelby. We really appreciate you.
Great experience repairing an outside faucet at our home.
Robert, you’re awesome thank you so much for the work and the feedback
These guys are great. I have had them do a few jobs for me now. The range of scope has been rather wide. They have done some slab leak repair and a tankless water heater just to name a couple.
Wow, thanks John, we appreciate you!
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
