Junk removal service · Grove City, OH · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 71 hauling servicesiPosition by Experts Score among all companies we track in this category. · better than 81%
5.0★★★★★104 Google reviews · 24 photos
98%five-star reviews
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
JDog Junk Removal & Hauling New Albany at a glance
Google reviewers rate this veteran-owned service five stars based on 104 reviews, noting the owner responds to all feedback. Customers frequently praise the team’s punctuality, professional communication, and reasonable pricing for hauling furniture, appliances, and debris. Recurring themes include efficient work, respectful handling of property, and quick turnaround times, with no common criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 104 reviews (98% five-star).
Reviews on this page: 104 Google reviews (76 with written comments, 3 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: January 3, 2023.
Service: Hauling Service serving Grove City, Ohio.
Data from Google, last updated October 25, 2026.
Score profile vs other hauling services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
This companyHauling Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JDog Junk Removal & Hauling New Albany: 98/100 on this factor. Category median: 97.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JDog Junk Removal & Hauling New Albany: 99/100 on this factor. Category median: 98.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JDog Junk Removal & Hauling New Albany: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JDog Junk Removal & Hauling New Albany: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
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Bar = this company · dark tick = category median.
Star ratings
104 Google reviews we collected
5.0of 5
5 stars10298%
4 stars22%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 76 written reviews
100%praise
Praise154100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4429%
Speed & response3925%
Would recommend2818%
Quality & results1610%
Price & value1610%
Communication96%
Honesty & trust21%
What customers talk about
We read 76 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The guys who came to do the clean out were so polite and never stopped working.”
“These guys are so efficient that we are contacting them again to have some furniture moved out of one place to another and to have the old furniture removed.”
“Second time utilizing JDog and highly recommend them.”
“They thoroughly went through everything, setting aside items they deemed may have value to our family and thankfully double checked with us before dis…”
“Excellent service, reasonable priced, quick response to questions, not much wait for appointment.”
“Their communication was what everyone else in a service business should strive to provide.”
“I honestly could not say enough good things about their team, company, and our experience.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired JDog Junk Removal & Hauling New Albany for 8 kinds of job. Pick one to see what they paid and said.
lisa1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
We were extremely pleased with this company. The guys who came to do the clean out were so polite and never stopped working. If they came upon something that looked important they brought it to us to check it out in case it was something we wanted. These guys are so efficient that we are contacting them again to…
House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
SueLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Highly recommend JDog! Veterans who where extremely courteous, professional, respectful of our property and friendly. We had very heavy, old furniture located on lower and first floors and these guys had no problem getting it out. Very reasonably priced too. We’d definitely hire them again! Ken & Sue, Newark, OH
DESIREE12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Second time utilizing JDog and highly recommend them. They were able to get exactly what I needed done in the time I needed it. Great group to work with.
Construction debris removalFurniture removalJunk removal+ Responsiveness+ Quality+ Professionalism
Katrina3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I can’t imagine a more honorable, caring, or hardworking team in the business. Hired to clean out the home of a deceased relative. They thoroughly went through everything, setting aside items they deemed may have value to our family and thankfully double checked with us before discarding or saving those items. I was…
House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Christopher7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Very prompt and responsive. On time and worked quick to remove and haul away load. Very pleased with service and value. Highly recommend anyone that is in need of this type of service to use JDog junk removal and hauling
Tracy6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Excellent service, reasonable priced, quick response to questions, not much wait for appointment. Knowledgeable staff.
We were extremely pleased with this company. The guys who came to do the clean out were so polite and never stopped working. If they came upon something that looked important they brought it to us to check it out in case it was something we wanted. These guys are so efficient that we are contacting them again to have some furniture moved out of one place to another and to have the old furniture removed. You most definitely will be glad to give these guys a call. Thanks again for your service!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: House & garage cleanouts
Response from the owner · 3 years ago
We take pride in our work and appreciate your kind words, Lisa!
Sue Ann BixlerLocal Guide · 22 reviewsiTotal number of Google reviews Sue has written across all businesses on Google Maps, not just this one.
Highly recommend JDog! Veterans who where extremely courteous, professional, respectful of our property and friendly. We had very heavy, old furniture located on lower and first floors and these guys had no problem getting it out. Very reasonably priced too. We’d definitely hire them again! Ken & Sue, Newark, OH
Second time utilizing JDog and highly recommend them. They were able to get exactly what I needed done in the time I needed it. Great group to work with.
Positive: Responsiveness, Quality, Professionalism, Value
Services: Construction debris removal, Furniture removal, Junk removal, House & garage cleanouts, Trash removal & disposal
Response from the owner · 3 years ago
Wow! Repeat customer, that's the highest compliment we can receive. Thank you, Desiree!
Katrina Young3 reviewsiTotal number of Google reviews Katrina has written across all businesses on Google Maps, not just this one.
I can’t imagine a more honorable, caring, or hardworking team in the business. Hired to clean out the home of a deceased relative. They thoroughly went through everything, setting aside items they deemed may have value to our family and thankfully double checked with us before discarding or saving those items. I was expecting a group to come in and throw everything in garbage bags, to get it out as quickly as possible. While they managed to still complete the job in an impressive timeframe, it was the care they took and their unmatched level of professionalism that was truly astounding. I honestly could not say enough good things about their team, company, and our experience. I will always be grateful for their help during this difficult time for our family.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: House & garage cleanouts
Response from the owner · 3 years ago
Sam, we were more than happy to assist you and your family during this time. Thank you for trusting us and allowing us to help!
Christopher Shearer7 reviewsiTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
Very prompt and responsive. On time and worked quick to remove and haul away load. Very pleased with service and value. Highly recommend anyone that is in need of this type of service to use JDog junk removal and hauling
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Junk removal
Response from the owner · 3 years ago
Thank you, Christopher! It was our pleasure to help.
Tracy Moffett6 reviewsiTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
Very pleasant and great communication. Removed appliancess, furniture and miscellaneous items from a basement in record speed. Had no idea how I was going to get rid of it all and they sure came through for me!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Delivery of dumpster was on time. The delivery crew was professional and went above and beyond to put the dumpster where I wanted it. Will definitely use J DOG in the future.
Response from the owner · 3 years ago
Thank you, Tom! We are happy you had a good experience with our dumpster rental.
