Experts Reviews · Company report
Jessie's Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%57+13.8Value 14%69+9.8Replies to reviews 7%100+7.1Craft & service penalty95−0.5Momentum penalty77−2.3Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Jessie's Salon

Reno, NV · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.8★ from 388 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jessie's Salon is better than 72% of hair salons.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jessie's Salon is better than 57% of hair salons.C
57
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jessie's Salon is better than 95% of hair salons.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jessie's Salon is better than 69% of hair salons.B
69
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jessie's Salon is better than 77% of hair salons.B
77
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jessie's Salon is better than 100% of hair salons.A
100

Reviews for your job

Customers hired Jessie's Salon for 8 kinds of job.

Jessie's Salon for hair highlighting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$160–180
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$123–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair highlighting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 39

All 33 Google reviews tagged “Hair highlighting” · showing 20

SarahLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

New to town & landed @ this gem based soley off their Reviews & Vibe! These ladies are awesome! Do yourself a favor & schedule up w Julianna before she books out! See ya soon!

HaircutHair highlightingHair coloring
Judy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My kids and I have gone to Jessie’s since they opened. They are amazing. Great cuts, perfect color, and Jessie goes out of her way to be sure her customers are happy. But beyond high quality service, I frequently tell my husband it’s one of my favorite places to go. Everyone is kind and warm and there’s always…

Paid $20–40HaircutHair highlightingHair coloring
EmilyLocal Guide · 268 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Absolutely fabulous! This is a salon that you can go to and literally have everything done! It's a very comfortably active salon. Everybody that walks in is treated like they're the only client. As a friend. My hair was pretty wrecked from medications & stress yesterday, but you would never know it now! Michaela…

HairstylingCurly hairHair highlighting
Lauren5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Such a great place! Super kid friendly. Not only have I walked out with fabulous hair but this is the only salon who’s been able to give my 4 year old son a haircut without him having a complete meltdown. Dixie is incredible, patient and amazing at what she does. I’d recommend this salon over and over and over. 💗

HaircutHair highlightingHair coloring
Cheyenne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I can not stress enough how welcoming and caring the staff at Jessie's Salon was! I was a walk in client TWICE and they welcomed me with open arms and fit me into their busy schedule both times. I went in with a big ask of wanting to go from purple back to blonde- and they crushed it! The staff makes you feel right…

HairstylingHair highlightingHair coloring
Corrina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The best salon trusted by locals! Thank you so much Ashlynn for the color correction and beautiful high/low lights. Jessie and all of the stylist here are wonderful! I'm so excited that I found Ashlynn who does an amazing job with my color, cut and style! (The most foils I have ever had, amazing detail) Thanks again…

HaircutHairstylingHair highlighting
NatalieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jade truly understood the assignment and executed it with grace. She listened, paid attention to detail, and absolutely delivered. My hair looks AMAZING, and I couldn’t be happier. Highly recommend her if you want someone who gets it and does it right.

HaircutHair highlightingHair coloring
Mackenzie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jade did a fantastic job with my highlights! I was a new client of hers, and she listened to how I wanted my results to look like and executed it. She is also super sweet, friendly, and down to earth. Thank you again Jade!!

Customer photo from Mackenzie's review
Hair highlighting
Kaitlyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Jessie is amazing every time I go. She is always great about making time to get me in. My eyebrows are always perfect and my highlights and toning never disappoint.

Paid $160–180Body waxingHaircutHair highlighting
Dawn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My first visit was with my three year old grandson. Ashlynn did an amazing job with him. While there I spoke with her about my hair and ideas she had for my color. I later scheduled an appointment. My experience was great and my results exceeded my expectations. I love what she did and have had so many compliments.…

Paid $180–200HaircutHair highlightingHair coloring
Lostcoast117 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

🌟🌟🌟🌟🌟 I had my first visit to Jessies Salon today and couldn’t be happier! From the moment I walked in, the atmosphere was welcoming and professional. I had a cut and highlights done by Ashley, and she did an absolutely amazing job. Not only did she really listen to what I wanted, but she also offered great…

Paid $120–140HaircutHairstylingHair highlighting
Lauren6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

After my incredible experience with Ashlynn in October I knew I had to come back—and I’m so glad I did! Images 2 & 3 show a before and after of my hair in October. This time Jade worked absolute magic on my hair, foiling it to perfection with such precision and care. She not only gave me the perfect color but also…

Customer photo from Lauren's reviewCustomer photo from Lauren's review
Paid $140–160BlowdryHaircutHairstyling
Valerie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Such a great place! The owner is as lovely as can be. Four years here now. Been coming to them for almost 2 years! Fabulous hair and also get my eyebrows done here! Would highly recommend it!

Paid $140–160HaircutHairstylingCurly hair
izzy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Definitely recommend going here I came in with a big project and left very happy and staff are very friendly!!

Hair highlightingHair coloring
???2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★

around 8 months ago i came in for highlights, then i followed up 4 months later. i was in love with how my hair looked, the salon is very neat and welcoming but the reason im giving 3 stars is how much they damaged my hair. i’m naturally brunette and i wanted really blonde highlights, the hairdresser (neither of…

Paid $120–140Hair highlighting
Natalie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

From the moment you walk in you can tell the salon's level of professionalism matches it's friendly warmth. Everyone is bustling, polite and funny. You'll see an array of clientele all getting very different but we'll executed styles; though it's primarily female I saw three gentlemen cut, dyed and/or styled over…

Paid $200+Bang trimHaircutHair highlighting
Lynne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The salon is amazing. Jessie does my hair and my husband’s hair. She is very positive and talented at hair styling. She also runs the salon, and does a great job! All of the girls that work here are super friendly and kind. The atmosphere is comfortable and easy-going.

Paid $60–80Hair straighteningHaircutHair highlighting
Randy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love getting my hair done at Jessie’s salon. The salon is so welcoming and friendly and just has a great “vibe”. On top of that Jessie does a great job with my hair at a fair price and always makes sure I’m happy. I look forward to going back.

HairstylingHair coloringHaircut
AlexandraLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I absolutely love Jessie’s salon. The environment, skill and knowledge surrounding you the whole time is over the top. I came to Jessie’s salon a while ago looking for a full foil after being done so dirty at a different salon and Ashlynn was a god send. I was so impressed after my full foil and so so so happy. I am…

Paid $60–80HairstylingHair coloringHaircut
MistiLocal Guide · 107 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This salon is the ONLY place I come to get my hair done and I am driving all the way from the central valley in California. I come to see Rachael and she will make magic happen with my hair. I have zero clue what I want or even how to explain it, I sometimes have a photo and she NAILS it each time. My hair is…

Paid $20–40HairstylingHair coloringKids' cuts

Show more hair highlighting reviews (13 more) →

Price

$38-35% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut129$27–$53
Hair coloring98$101–$214
Hairstyling75$27–$66
Hair highlighting33$123–$214
Blowouts18$41–$109
Bang trim14—
Kids' cuts14$17–$35
Perms12—

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