Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Jessie's Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%57+13.8Value 14%69+9.8Replies to reviews 7%100+7.1Craft & service penalty95−0.5Momentum penalty77−2.3Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Jessie's Salon

Reno, NV · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.8★ from 388 Google reviews

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Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jessie's Salon is better than 72% of hair salons.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jessie's Salon is better than 57% of hair salons.C
57
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jessie's Salon is better than 95% of hair salons.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jessie's Salon is better than 69% of hair salons.B
69
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jessie's Salon is better than 77% of hair salons.B
77
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jessie's Salon is better than 100% of hair salons.A
100

Reviews for your job

Customers hired Jessie's Salon for 8 kinds of job.

Jessie's Salon for hair straightening

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair straightening”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 15

All 5 Google reviews tagged “Hair straightening”

Lynne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The salon is amazing. Jessie does my hair and my husband’s hair. She is very positive and talented at hair styling. She also runs the salon, and does a great job! All of the girls that work here are super friendly and kind. The atmosphere is comfortable and easy-going.

Paid $60–80Hair straighteningHaircutHair highlighting
MistiLocal Guide · 107 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This salon is the ONLY place I come to get my hair done and I am driving all the way from the central valley in California. I come to see Rachael and she will make magic happen with my hair. I have zero clue what I want or even how to explain it, I sometimes have a photo and she NAILS it each time. My hair is…

Paid $20–40HairstylingHair coloringKids' cuts
Casandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The ladies here are awesome! Great atmosphere, friendly service and affordable pricing! With the help of the stylists, my daughter was absolutely thrilled with her new cut! ❤️

HairstylingHair straighteningHaircut
Dena3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jessie’s Salon is a great spot for all your cosmetic needs. You can’t go wrong using anyone at the salon, from Jessie and Dixie, to Devin, Dannie, and Krissy and on and on. I have gone to or someone in my family has used all of these amazing women. They all offer diversity from Custom color to a normal highlight, ,…

BalayageBang trimBeard trim
Frank8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My wife sees Jessie and always looks amazing when she comes home. Friendly , fun and caring. Love you guys at Jessie’s💜

BlowoutsCurly hairHair coloring

Price

$38-35% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut129$27–$53
Hair coloring98$101–$214
Hairstyling75$27–$66
Hair highlighting33$123–$214
Blowouts18$41–$109
Bang trim14—
Kids' cuts14$17–$35
Perms12—

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