Experts Reviews · Company report
Jessie's Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%57+13.8Value 14%69+9.8Replies to reviews 7%100+7.1Craft & service penalty95−0.5Momentum penalty77−2.3Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Jessie's Salon

Reno, NV · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.8★ from 388 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jessie's Salon is better than 72% of hair salons.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jessie's Salon is better than 57% of hair salons.C
57
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jessie's Salon is better than 95% of hair salons.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jessie's Salon is better than 69% of hair salons.B
69
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jessie's Salon is better than 77% of hair salons.B
77
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jessie's Salon is better than 100% of hair salons.A
100

Reviews for your job

Customers hired Jessie's Salon for 8 kinds of job.

Jessie's Salon for hairstyling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.75
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$27–$66
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 73

All 75 Google reviews tagged “Hairstyling” · showing 20

EmilyLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I’ve been going to Jessie‘s for several years and every single time I go is an incredible experience. I love that the Salon is run by all women.. I’ve had stellar haircuts from Lisa, Juliana, Ashley, who did an incredible job on my braids, and Jade.

Paid $20–40BraidsBang trimHaircut
TimothyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Awesome cutters. Everyone is so nice and helpful. Leesa has been cutting my and my wife's hair for 20 years. We'd follow her anywhere. You can't get a bad haircut or any other service at Jessie's. Even Jessie herself is a pleasure to interact with. I cannot say enough good things about the staff. Good cutters…

Paid $20–40Hairstyling
EmilyLocal Guide · 268 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Absolutely fabulous! This is a salon that you can go to and literally have everything done! It's a very comfortably active salon. Everybody that walks in is treated like they're the only client. As a friend. My hair was pretty wrecked from medications & stress yesterday, but you would never know it now! Michaela…

HairstylingCurly hairHair highlighting
StefanieLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Yesterday I was in a bind and I needed to get my 14-year-old hairstyled for 8th grade graduation and the person that I had scheduled had flaked out on me. So I put an post on Facebook and Ms Jessie responded. Her and her crew got my daughter in and out in 20 minutes in enough time for me to get her to her graduation…

Customer photo from Stefanie's reviewCustomer photo from Stefanie's review
Hairstyling
Cheyenne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I can not stress enough how welcoming and caring the staff at Jessie's Salon was! I was a walk in client TWICE and they welcomed me with open arms and fit me into their busy schedule both times. I went in with a big ask of wanting to go from purple back to blonde- and they crushed it! The staff makes you feel right…

HairstylingHair highlightingHair coloring
CassieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They are amazing here. The staff are wonderful with kids and even better with hair. They even have a cute play area for the little ones and well priced to boot. I won't go anywhere else now.

BraidsHaircutHairstyling
Tonia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My son (13) and I both went in to get our hair cut today. The atmosphere was very busy and upbeat, all the stylist had smiles and were genuinely involved with each client. We were welcomed very kindly, and were able to both be scheduled within an hour or so after walking in. This was great as this is a very busy…

Paid $20–40HaircutHairstyling
JasonLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The best part is that when it is done you feel like a million bucks. You should ask for Ashlynn she is the best.

Paid $1–20HaircutHairstyling
SeanLocal Guide · 521 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

2025 Update, my go to spot, reliable! So far so good, two visits, two good cuts. Hard to do when even I don't know what I want, yay.

Paid $20–40Hairstyling
Corrina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The best salon trusted by locals! Thank you so much Ashlynn for the color correction and beautiful high/low lights. Jessie and all of the stylist here are wonderful! I'm so excited that I found Ashlynn who does an amazing job with my color, cut and style! (The most foils I have ever had, amazing detail) Thanks again…

HaircutHairstylingHair highlighting
Heaven3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I was looking for a new salon as my last lady left, when calling Jessie’s, it was quick & easy to set up an appointment. They took care of me & gave me exactly what I asked for in regards to my haircut. My boyfriend & I only ever will go here!

Paid $20–40Bang trimHaircutHairstyling
Corinne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Another amazing job done by my stylist Jessie. Everytime I leave her salon, I feel like a complete new woman with a perfect hair style to challenge the world! She takes her time and will go an extra mile out of her way to complete the look you want. I have been going to Jessie's Salon for over 4 years and have…

Paid $100–120HairstylingHair coloring
Pam7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jade did fantastic work. Full weave, toner and cut. Great atmosphere in salon. Everyone is so nice but especially Jade.

Paid $200+HaircutHairstyling
Lostcoast117 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

🌟🌟🌟🌟🌟 I had my first visit to Jessies Salon today and couldn’t be happier! From the moment I walked in, the atmosphere was welcoming and professional. I had a cut and highlights done by Ashley, and she did an absolutely amazing job. Not only did she really listen to what I wanted, but she also offered great…

Paid $120–140HaircutHairstylingHair highlighting
rissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Only always the best from Jessie’s! Everyone is so amazing and talented!

Paid $20–40HaircutHairstylingHair coloring
MadisonLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

I had a really bad experience at this salon. My stylist was late. We then proceeded to have my wash and blow dry. I guess the stylist didn’t have a curling iron or know how to use a curling iron, so I had to curl my hair myself with the flat iron while I was there. The stylist then said it would be $25-$30 and when…

Hairstyling
Lauren6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

After my incredible experience with Ashlynn in October I knew I had to come back—and I’m so glad I did! Images 2 & 3 show a before and after of my hair in October. This time Jade worked absolute magic on my hair, foiling it to perfection with such precision and care. She not only gave me the perfect color but also…

Customer photo from Lauren's reviewCustomer photo from Lauren's review
Paid $140–160BlowdryHaircutHairstyling
Valerie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Such a great place! The owner is as lovely as can be. Four years here now. Been coming to them for almost 2 years! Fabulous hair and also get my eyebrows done here! Would highly recommend it!

Paid $140–160HaircutHairstylingCurly hair
Lexie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Karen did an amazing job. She listened to every fear I had and took her time and took off a little at a time. I 100% recommend her to anyone. Even accidentally gave me a “little bath” while washing my hair but it was totally ok. Thank you Karen and Jessie for making this experience for me wayyyyy better than my original feelings.

Paid $80–100HaircutHairstyling
MikaylaLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★

My hair color was good and I felt like the color was a close match to what I had asked for, maybe a bit darker. I also liked how it was styled! Unfortunately, my eyebrow wax left my naturally thick brows much much thinner than I had hoped for when asking for a quick clean up (very early 2000s kind of style!) They…

Paid $120–140Body waxingHairstylingHair coloring

Show more hairstyling reviews (55 more) →

Price

$38-35% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut129$27–$53
Hair coloring98$101–$214
Hairstyling75$27–$66
Hair highlighting33$123–$214
Blowouts18$41–$109
Bang trim14—
Kids' cuts14$17–$35
Perms12—

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