Analyzing 5,836,5375.8M ReviewsFor 16,12116.1K Experts

Experts Reviews · Company report
Jessie's Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%57+13.8Value 14%69+9.8Replies to reviews 7%100+7.1Craft & service penalty95−0.5Momentum penalty77−2.3Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Jessie's Salon

Reno, NV · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.8★ from 388 Google reviews

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Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jessie's Salon is better than 72% of hair salons.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jessie's Salon is better than 57% of hair salons.C
57
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jessie's Salon is better than 95% of hair salons.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jessie's Salon is better than 69% of hair salons.B
69
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jessie's Salon is better than 77% of hair salons.B
77
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jessie's Salon is better than 100% of hair salons.A
100

Reviews for your job

Customers hired Jessie's Salon for 8 kinds of job.

Jessie's Salon for kids' cuts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.43
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$17–$35
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 51/100.How Job match is calculatedBuilt only from reviews Google tagged “Kids' cuts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 23

All 14 Google reviews tagged “Kids' cuts”

Kathryn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Messed up my hair it looks so ugly.

Paid $1–20Kids' cuts
Kathryn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Did not do what I had asked for.

Paid $1–20Kids' cuts
Ashley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was able to get my daughter in for an appointment within the same week on a weekend day for a hair cut. McKayla was very friendly, professional, and paid close attention to detail with how my daughter wanted her hair cut. My daughter is very happy, and she’s a teenager, so that says a lot. Everyone at the salon…

Paid $20–40Kids' cuts
Sharon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Stumbled upon this place. Easy to make an appt. Staff were friendly. My daughter (5) had Ashley. Super kind and accommodating. $22. Will go back.

Paid $20–40Kids' cuts
Allyson8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great family style environment with lots of lovely ladies..love my new summer cut, thanks Jessie!! And thanks to Dixie for making my 6yo feel like a princess with her fairy hair

Paid $20–40HairstylingKids' cuts
MistiLocal Guide · 107 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This salon is the ONLY place I come to get my hair done and I am driving all the way from the central valley in California. I come to see Rachael and she will make magic happen with my hair. I have zero clue what I want or even how to explain it, I sometimes have a photo and she NAILS it each time. My hair is…

Paid $20–40HairstylingHair coloringKids' cuts
Marissah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love this place!!! First time here and was impressed, good energy very lovely and kind people who just welcomed us. They did so great on my son’s hair I will definitely come back in the future. Thank you everyone

Paid $1–20Kids' cuts
Gemini5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent salon! Innovative, young, creative, friendly staff & stylists. Great prices. My daughter loved her new cut & style.

Paid $20–40Kids' cutsBlowouts
Lisa13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I brought my granddaughter in and she left so happy with her haircut.

Paid $20–40Kids' cuts
Kaden1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We had a great experience at Jessie’s salon, they listened to exactly what my son wanted and did a great job! Everyone was very nice and we would definitely go back!

HairstylingKids' cutsPerms
DebraLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

This place is the most down to earth hair cutting, nail setting, anywhere waxing place I have ever had the pleasure of getting my kids hair done at. I witness Jesse herself give such great customer care service to a lady who came in with her grocery cart and groceries. This place deserves more then 5 stars. From…

Paid $120–140HairstylingKids' cutsPerms
Dena3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jessie’s Salon is a great spot for all your cosmetic needs. You can’t go wrong using anyone at the salon, from Jessie and Dixie, to Devin, Dannie, and Krissy and on and on. I have gone to or someone in my family has used all of these amazing women. They all offer diversity from Custom color to a normal highlight, ,…

BalayageBang trimBeard trim
Amber3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jessie’s salon is the absolute best! After just one visit you will feel like part of the family! Everyone is more than amazing! The best salon services in town!! Jessie is not only an amazing owner but an amazing hair stylist!! And when she needs to step away any of her coworkers are willing to step up! Thank you Jordyn for the hair!!

BalayageCurly hairHair coloring
Aly2 years ago★★★★★

Rating only, no written review.

Paid $20–40Kids' cuts

Price

$38-35% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut129$27–$53
Hair coloring98$101–$214
Hairstyling75$27–$66
Hair highlighting33$123–$214
Blowouts18$41–$109
Bang trim14—
Kids' cuts14$17–$35
Perms12—

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