Analyzing 5,803,3475.8M ReviewsFor 15,98816K Experts

Experts Reviews · Company report
Jessie's Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%57+13.8Value 14%69+9.8Replies to reviews 7%100+7.1Craft & service penalty95−0.5Momentum penalty77−2.3Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Jessie's Salon

Reno, NV · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.8★ from 388 Google reviews

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Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jessie's Salon is better than 72% of hair salons.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jessie's Salon is better than 57% of hair salons.C
57
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jessie's Salon is better than 95% of hair salons.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jessie's Salon is better than 69% of hair salons.B
69
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jessie's Salon is better than 77% of hair salons.B
77
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jessie's Salon is better than 100% of hair salons.A
100

Reviews for your job

Customers hired Jessie's Salon for 8 kinds of job.

Jessie's Salon for perms

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Perms”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 11

All 12 Google reviews tagged “Perms”

CSLocal Guide · 209 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

KAREN IS THE BEST! Her laughter, great conversations, and vibrant personality are absolutely contagious. She did an excellent perm on me—my first ever—and walked me through the entire process. I felt extremely comfortable and truly enjoyed my time with her. She’s not only a skilled professional but also an amazing…

Customer photo from CS's review
Paid $140–160Perms
Vivian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I went in to Jessie's last Thursday to check it out. I made an appointment for a perm for today. Ashley was my person. She was very friendly and listened when she asked questions. I noticed all of the staff had a good rapport. If a person wasn't busy, they went and swept up hair for another employee. It was…

Paid $80–100PermsHaircut
CynthiaLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I highly recommend Jessie’s salon. We got the pleasure of having Rachel perm my son’s hair. She was so kind and did an amazing job on his hair. He LOVES IT! She’s also super funny. Kept the convo going, laughing. she’s the best. I would definitely take him back again to see her.

Paid $140–160Perms
holly13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The best experience ever Jade you are wonderful ladies you are great thank you so very much!

Paid $100–120Perms
MistiLocal Guide · 107 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This salon is the ONLY place I come to get my hair done and I am driving all the way from the central valley in California. I come to see Rachael and she will make magic happen with my hair. I have zero clue what I want or even how to explain it, I sometimes have a photo and she NAILS it each time. My hair is…

Paid $20–40HairstylingHair coloringKids' cuts
DoreenLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jessie's Salon is the best. The friendly atmosphere makes you feel welcomed as you walk in. The girls in there are so knowledgeable and all do great work! My go to girl is Rachael, she's amazing with my cuts, color and perm. Don't wait get your appointment now!

HairstylingHair coloringBlowouts
Ben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Jade is absolutely amazing and so kind!! She is very welcoming and does an amazing job for your hair with the upmost care. This is my first out of many visits in the future because of jade and the lovely staff!!

Paid $100–120HairstylingPermsCurly hair
Kaden1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We had a great experience at Jessie’s salon, they listened to exactly what my son wanted and did a great job! Everyone was very nice and we would definitely go back!

HairstylingKids' cutsPerms
DebraLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

This place is the most down to earth hair cutting, nail setting, anywhere waxing place I have ever had the pleasure of getting my kids hair done at. I witness Jesse herself give such great customer care service to a lady who came in with her grocery cart and groceries. This place deserves more then 5 stars. From…

Paid $120–140HairstylingKids' cutsPerms
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jessie redid a a perm for me and it turned out perfect. Everyone was very friendly too! Thank you so much for taking your time with me. I would highly recommend Jessie’s Salon.

Perms
Dena3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jessie’s Salon is a great spot for all your cosmetic needs. You can’t go wrong using anyone at the salon, from Jessie and Dixie, to Devin, Dannie, and Krissy and on and on. I have gone to or someone in my family has used all of these amazing women. They all offer diversity from Custom color to a normal highlight, ,…

BalayageBang trimBeard trim
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

HairstylingBraidsBlowouts

Price

$38-35% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut129$27–$53
Hair coloring98$101–$214
Hairstyling75$27–$66
Hair highlighting33$123–$214
Blowouts18$41–$109
Bang trim14—
Kids' cuts14$17–$35
Perms12—

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