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Jessie Tomme' Salon

Beauty salon · Mahtomedi, MN · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%32+2.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 101 hair salonsPosition by Experts Score among all companies we track in this category. · better than 65%
4.9 ★★★★★ 529 Google reviews · 10 photos
97%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
$76typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Jessie Tomme' Salon at a glance

Customers frequently praise the salon's relaxing atmosphere, attentive staff, and skilled execution of haircuts, color, and facials. Positive reviews highlight effective communication, punctuality, and the ability to meet specific styling goals. However, a small number of clients reported significant issues with color accuracy, inconsistent haircut results, and poor front desk organization regarding scheduling and cancellations.

  • Google rating: 4.9 out of 5 from 529 reviews (97% five-star).
  • Reviews on this page: 529 Google reviews (338 with written comments, 7 with photos).
  • Owner responses: the business replied to 1% of reviews.
  • Most recent review: October 21, 2026.
  • Service: Hair Salon serving Mahtomedi, Minnesota.

Data from Google, last updated October 28, 2026.

Score profile vs other hair salons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction96Reliability96Craft & service100Value100Momentum100Replies to reviews32Satisfaction: 96 (median 88)Reliability: 96 (median 84)Craft & service: 100 (median 98)Value: 100 (median 97)Momentum: 100 (median 100)Replies to reviews: 32 (median 47)
Jessie Tomme' SalonHair Salons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jessie Tomme' Salon: 96/100 on this factor. Category median: 88.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jessie Tomme' Salon: 96/100 on this factor. Category median: 84.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jessie Tomme' Salon: 100/100 on this factor. Category median: 98.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jessie Tomme' Salon: 100/100 on this factor. Category median: 97.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jessie Tomme' Salon: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jessie Tomme' Salon: 32/100 on this factor. Category median: 47.D
32

Bar = this company · dark tick = category median.

Star ratings

529 Google reviews we collected

  • 5 stars51497%
  • 4 stars71%
  • 3 stars31%
  • 2 stars20%
  • 1 star31%

Praise vs complaints

Phrases our text analysis found in 338 written reviews

  • Praise25397%
  • Complaints73%

Price

What customers reported paying

$76+30% vs typical hair salons

Middle half of what 215 customers paid ($48–$146) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude9135%
  • Quality & results8733%
  • Would recommend3815%
  • Communication187%
  • Price & value114%
  • Speed & response83%
  • Honesty & trust73%

What customers talk about

We read 338 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She is professional, skilled and has a beautiful personality.”
  • “I had a wonderful experience and felt so relaxed and cared for.”
    “It’s almost been a year later and my hair hasn’t recovered, I wouldn’t recommend this place to my worst enemy.”
  • “Amanda did a fantastic job on my hair, I highly recommend!”
    “Can't recommend enough!”
  • “She listened to what my goals were fro growing out my hair and instructed me on what we need to do to get there.”
  • “You won’t find a better place for quality haircut at a reasonable price.”
  • “On time, Kayla is always great and skilled with my hair needs.”
  • “She managed to lift my hair evenly while keeping the integrity of my hair in mind.”

People customers mention

  • Lori 9 reviews
  • Aveda 9 reviews
  • Amber 8 reviews
  • Halle 8 reviews
  • Ella 7 reviews
  • Yaz 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Jessie Tomme' Salon for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Sharon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Great time, lovely people, beautiful summer dresses, fun stations with great freebies, and the food was delicious. Good discount to get the product I wanted at the Soiree'.

Paid $40–60
Shari5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Great! They really know how to take care of you, and listen to what you want. My hair looks beautiful, thanks to Lori❤️

Paid $160–180Service not listed
Heather2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Haircut was executed perfectly. All I had was a couple pictures for reference and she listened to my concerns about protecting my hair during the summer months. 100% satisfied customer.

Paid $120–140HaircutService not listed
Brooke4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Halle went above and beyond in taking her time and delivering exactly what I desired! My hair has never looked so perfect! She even cared abt the wealth of my hair!

Paid $200+Shampoo & conditioningBalayageService not listed
YvetteLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

On time, Kayla is always great and skilled with my hair needs. Friendly staff both in person and on the phone!

Paid $40–60Haircut
Alisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amber is a superior colorist and hair stylist. I have been her client for many years and have only had excellent service from her and the salon.

Paid $160–180Shampoo & conditioning

Jobs customers hired them for

JobReviewsCategory typical
Haircut121$27–$53
Shampoo & conditioning96$35–$136
Hairstyling44$27–$66
Massage16—
Balayage12$190–$426
Eyebrow beautification10—
Hair extensions5$214–$426
Waxing5—

Compare with

Photos

Customer reviews

4.9 ★★★★★ 529 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Sharon Garcia4 reviewsTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great time, lovely people, beautiful summer dresses, fun stations with great freebies, and the food was delicious. Good discount to get the product I wanted at the Soiree'.

  • Price: $40–60
Kelly Tazioli4 reviewsTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Yulisa is an amazing colorist! She is hardworking, focused and dedicated.

  • Price: $160–180
  • Services: Service not listed
  • Atmosphere: Relaxing, Modern, Cozy
  • Maintenance: Pristine
Shari Ellert5 reviewsTotal number of Google reviews Shari has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great! They really know how to take care of you, and listen to what you want. My hair looks beautiful, thanks to Lori❤️

  • Price: $160–180
  • Services: Service not listed
  • Atmosphere: Cozy
  • Maintenance: Pristine
guy aki8 reviewsTotal number of Google reviews guy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Are you kidding me? You're gonna drive from Isanti to Mahtomedi for what? Gotta say it's worth the drive to get it done right. Thank you Halle Rhein for the pro that you are in your craft.

Debra Bourgeois12 reviewsTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience!

  • Price: $40–60
  • Services: Shampoo & conditioning
  • Atmosphere: Relaxing
  • Maintenance: Well-kept
Kara Hayes2 reviewsTotal number of Google reviews Kara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a wonderful experience and felt so relaxed and cared for. Erica was looking after me and my health

Patricia Lawler4 reviewsTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I just had my hair cut and styled by Bella. Such a great experience. I definitely will be back.

Jill StelterLocal Guide · 22 reviewsTotal number of Google reviews Jill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bella is a wonderful stylist. She listened to what my goals were fro growing out my hair and instructed me on what we need to do to get there. Left with a perfect cut snd I have naturally curly hair.

sarah thorsonLocal Guide · 55 reviewsTotal number of Google reviews sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Facial was calming. Relaxing

  • Price: $40–60
  • Atmosphere: Relaxing
  • Maintenance: Well-kept
Heather Fry2 reviewsTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Haircut was executed perfectly. All I had was a couple pictures for reference and she listened to my concerns about protecting my hair during the summer months. 100% satisfied customer.

  • Price: $120–140
  • Services: Haircut, Service not listed
  • Atmosphere: Relaxing, Cozy
  • Maintenance: Well-kept

Jessie Tomme' Salon on Google Maps →

Business details