How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%80+19.4Value 14%82+11.6Replies to reviews 7%29+2.1Craft & service penalty92−0.8Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREJiffy Lube
Cedar Rapids, IA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 70 oil change services · 4.7★ from 1,021 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Jiffy Lube for 3 kinds of job.
Jiffy Lube for oil change
Clear ✕All 366 Google reviews tagged “Oil change” · showing 300
Always quick and the employees are always very nice
Great service!
Friendly, knowledgeable staff makes getting your oil change fast and easy.
Excellent service. Always is at this location.
This is my go to place for oil changes!! The guys are always so friendly and quick!
Outstanding experience
I was treated very well, and the work was done very efficiently.
Oil change in under an hour, nice
20 years and no complaints.
Always great service!
Quick and courteous service
On top of oil change, I had my tires rotated & wipers replaced. 8 was out in under 15 minutes. They had several technicians on hand. It was like having a pit crew at the race track. The gentleman that checked me in gave me options of what I needed & didn't try to oversell me. Very professional service and polite. I…
They were great. Would go back.
Always fast and thorough! Polite staff!
Friendly and fast…was in and out within 15 minutes!
Less than 10minutes for my oil change. Great service for quick turnaround. Much appreciated.
Fast and friendly. Will return again!
Quick and courteous
Very professional
They always do good work and are very fast and helpful
They are super friendly and as a first time customer, the experience was so easy. Pulled in, someone greeted me as I opened the door, and I was on my way in less than a half hour.
Great friendly service and fast! Plus... they saved us the time and changed our burnt out headlight!! Plus topped off radiator fluid for a fair price. Thank you all for your great service.
Staff quick, efficient and friendly. In and out in under 20 min and they were fairly busy!
Got in within 10 minutes and it in 10 minutes. Fast friendly service. Very honest staff.
They were fast and check all parts very accurately
Went to these guys to fix a problem another shop made—SUPER fast and efficient! Thank you!
A fast easy oil change for my company car. I always use this location when I am home and always receive great service.
The employees are very efficient and courteous. This was my 4th or 5th time to have my car serviced. Good Job!
Professional. Personable. I'd recommend your services to my family, friends and associates. ‼️
Always great service! Mechanics are personable and efficient! Always a pleasant experience!
Been coming to this Jiffy Lube since moving to Cedar Rapids 8 years ago. 2 vehicles each a couple times per year. ALWAYS fast, friendly service without the high pressure up sales I’ve experienced at other places. And the regularly have coupons so paying full price is not a thing.
went in on a midday saturday and they got me in very quickly. Were thorough and courteous. Only drawback, it was 100 degrees out and the waiting room is not very large and had to sit out in sun.
Marion Iowa Jiffy Lube has an excellent group of friendly and courteous technicians. Been a customer for over 10 years!
got right in and out in no time. they dont push extras, they show you the part they suggest to be replaced without pushing. great experience
They are quick and like that they also vacuum the car. Good price, good service.
My first time visiting Jiffy Lube and customer service was awesome! They had me in & out in less than 15 minutes. I recommend this location!!!!
The service was great.
I enjoyed quick and professional service at a reasonable price. Everyone explained what they were offering and why. I have been using Jiffy Lube for several years now and have always been very satisfied
Excellent Service. This is the ONLY location for Jiffy Lube I trust 100%
We bring all of are vehicles to Jiffy Lube and they always treat us like family there. Great place to have your vehicle serviced.
Josh, Chris and jack always take great care of me. I feel like family I go there. I asked to have my back wiper blade changed p And they got right on it and changed it. They are always very efficient and get me in and out in a short amount of time and get everything checked that needs to be.
What you expect from the name. Professional and no bull. Great manager! 👍
They had me in and out in no time and were helpful with information on my filters and options for all work provided.
Fast, professional, and easy!!!!
So fast!
Very nice and quick service. Will definitely go back.
Good for car troubles.
Staff are very friendly and service is very quick. Would recommend this location in the Cedar Rapids/Marion area.
Fantastic crew in marion, i have 6 vehicles, drive 70K a year, these guys are top not h, never an issue,,
I had a wonderful experience with Jiffy Lube. The staff were professional and friendly, and the oil change was completely quickly and efficiently.
Always fast, friendly, and efficient!!
Quick, professional, and wee done.
They always do a good job
Very satisfied with the services rendered! Thank you so much and the discounts are always the best! I save greatly getting car maintenance with impeccable service at Jiffy Lube!
Manager was very detailed and professional. Got me in and out in a timely fashion.
They always take great care of me
Always my one stop shop for quick and easy oil changes and the oil lasts me for more than 6,000 miles usually.
Very fast and friendly!
Very fast service. Easy peesy
It was quick and very nice simple explanation for what kind oil change and pricing.
They do a good efficient job for me every time I use them. I wish they had a base level 4 Esther based oil which is a true synthetic oil. Rather then the full synthetic named oil which is a base level 3 hydro-cracked conventional oil These oils do not have the high temperature resistance needed for turbocharged…
Fast, friendly service.
They’re always so nice and I don’t feel like they pressure you to spend any money you don’t want to. Plus they’re super fast!
The workers were friendly, fast and efficient!!
Great experience. First class staff. Was a quick turn around.
Speedy service and thorough
Very quick and easy. They do a great job.
Fast, efficient and super nice Everytime I visit.
Fast and friendly service
Walked in, got me in right away, explained the services the could do and did an all around great job! It’s the one right by Thomas park in Marion
Friendly and knowledgeable employees.
They were helpful, attentive and very respectful. Highly recommend
I always have a great experience here. They are thorough and efficient. I appreciate their professionalism.
Had good service. People there was nice and caring. I was told that I have a oil leak somewhere. I believe it was somewhere in the back.
This is my favorite Jiffy Lube! Always fast, friendly, and professional.
They’re always quick and have had no issues
The oil change service was done promptly and to my satisfaction.
Good location. Quick and pleasant service.
Quick, easy, friendly and done right!
The staff was courteous and professional. The work was done in a prompt and timely manner.
Courteous and fast
I drove up and was greeted shortly, given instructions to leave key fob in the car. There was one car in the bay, they were finishing up with. I walked over to Casey’s next door and bought a lotto ticket…checked my cell for a few minutes, walked back and my car was ready shortly. Friendly, fast, helpful service.
Superb customer service. Very professional. Very efficient.
Fast and professional 👌
Staff is always very nice. In and out usually in ten to 15 minutes or less. Great service.
I go out of my way to go to this Jiffy Lube location, fast friendly service!
I’m a regular with all my cars at the Blairs ferry rd. Jiffy lube. These guys are fast, precise and very friendly. They are like family. They don’t just take your money, they’ll let you know if you need service or not.
Friendly staff and quick service
Very quick and very nice people! I was very throughly impressed with the time it took and with all the services they provided!
They have a nice sitting area. Clean bathroom. Friendly staff. Best Jiffy in town! :)
Everyone was super kind from the moment I walked in. They were so quick, cleaned my windows, and even vacuumed the driver’s side floor. Definitely went above and beyond—such a great experience
quick service
I always go to this jiffy lube always quick very nice people very cool
Had a first time wonderful experience at Jiffy Lube! My car was quite a few miles over on an oil change. I pulled in and within less than 15 minutes it was done and we were on our way🙂 Fast , confident , friendly service.. will definitely be returning! Thank you Jiffy lube!!
Very friendly, fast, and clean! I was in and out without waiting all day. No hidden fee's, he told me everything up front and asked first. Will definitely go back for the next oil changes I need...
This is the only place I go. They do a great job
Fastest service ever! Very knowledgeable and courteous!
This is my favorite Jiffy Lube in the Cedar Rapids area. These guys work hard, always treat me with kindness, and they’re very knowledgeable. Fast, friendly and respectful!
Quick and efficient.
Been getting my oil changed here for 15 years. I have never had a bad experience. Staff has a sense of humor, they are efficient, friendly, and I trust their advice on recommendations of maintenance.
Great service. Friendly and fast! Highly recommend!
Friendly Fast and efficient. Upgraded my coupon without asking. I have been using this location for well over 20 years. Great job
I've been here multiple times and each time the technicians were all very nice, truly engaged in their work. I will continue to go back here again and again. Thanks!
Was in an out in no time, polite, and was very respectful.
I was in and out! Super friendly and made sure they knew what I wanted!
Basically as fast as Take5, but Jiffy Lube will reset your car's maintenance indicator/reminder themselves, which I kinda like. In and out, nice and simple. A trusted, well-established company.
I trust them every time
Always great professional service here!
Super fast service! Didn't try to upsell me on anything or make me feel bad about not doing the most expensive oil or anything like that. I was very impressed by their customer service representative as well. Even topped off my windshield wiper fluid, which had been low for two months so I really appreciated that! Will be back for sure.
Fast professional service i was in and out quick. Price is slightly higher than preferred but its not horrible over all I would recommend marion jiffy lube 10 of 10 to friends and family. Thanks!
Josh and the guys were great! Brought my car in, they changed the oil, topped off the fluids and explained everything when they were done. Reasonable price and friendly service. Highly recommend!
Great service friendly staff
Been using this location for years. Always very efficient, honest, and friendly.
They did a great job. Fast and friendly. The employees were really helpful and friendly. I use a walker. They opened every door for me. The best Jiffy Lube in Cedar Rapids #3382 .
They were fast and very polite! They even remembered my dog when I came back! 🥰
I love this location. I have been going here for 4 or 5 years. The gentlemen that work there are always so friendly and helpful. Every single time my oil change is done quickly and correctly.
Charged more than a dealership to change my oil. I selected an oil that the rates for 6k miles, but the sticker they put on my windshield said return in 4k miles. Oil change was fine, but won’t be coming back
I've taken my vehicles here for the past 15 years and never had a bad experience.
Very positive experience. Awesome worker. Very thorough. Very quick oil change. An awesome overall experience
Very thorough but efficient oil change and wiper replacement. I went next to have it washed and that took twice as long as the oil change. 😳
Everyone was awesome! I couldn't believe how quick they were! I will definitely be back!
The staff are always helpful. They typically take 5-15 minutes depending on how busy they are, which is great. They always check my fluids and top them off for a small fee. Which is good because I'm not very good about checking it myself. Never had a bad experience. Would recommend.
I got my oil changed in my vehicle and my daughter’s last weekend and both were done in under 7 minutes. Even while there were other customers there. I have visited this location for the last two years and the staff is incredibly friendly and helpful. They have always been honest and reliable when new issues arise,…
In and out quickly. Explained what they did. Clean waiting area. Friendly service.
Great workers. Always 8n and out quickly!
I love bringing my car to JiffyLube. I always feel very confident driving my car afterwards, because I know they checked and changed everything that needed it.
Wonderful experience getting my car's oil changed. The staff were very professional and timely and had warm welcoming attitudes. I will definitely be back!
The attendants were friendly, polite , and efficient. I had travel a great distance and needed an oil change. Later on during my visit, my needs service light came on. They checked everything out for me and all was fine. I made it half way across the country back home with no issues. GREAT place and wonderful people.
Fast and friendly! Will definitely go back
The service was great. I had an oil change and filter replaced, in and out in 15 minutes.
quick and efficient service, thank you!
They were fast and thorough with oil change. Even topped off washer fluid and checked tire pressure. They were very friendly and professional. I highly recommend Jiffy Lube in Marion.
Parking lot was still snowed covered 3 days after it snowed so it was very slippery but they guys do good work
Team always goes above and beyond to make sure I’m satisfied
the guys did a great job, got me in/out in a timely manner. very attentive, professional & personable
Always fast, friendly, & reliable! Staff is consistently the same which makes it feel like you are going to get a good service from good employees. My go to place.
Got in right away for my oil change. They were very thorough and let me know right away that I was very low. The person I spoke with was very knowledgeable and answered my questions and gave me solid advice to monitor the issue. The staff was very friendly and made my experience a positive one!
They’re Fast, efficient, and nice to work with. Only place I take my car
I went to the Jiffy Lube in Marion as it’s closest to where I live. There were two cars in the shop when I got there but the staff were almost done with them so I was able to get in almost right away. There were 3-4 techs working on my car at a time so I didn’t have to wait too long for my car to be done. The techs…
Always a great experience here. Super fast and super friendly service. They even put on the valve caps I’d been meaning to put on for me while they were working on it.
Super fast and amazing service! I don’t go any where else because of how convenient it is and how friendly and helpful the staff are!
I’ve been getting oil changes here for 10+ years. I have yet to have a bad experience. Pleasant staff and quick service.
Took my car into JL for an oil change this week. It was very fast and I got some good advice. Very happy with the service.
The team is always friendly and quick. They know my truck and keep it going.
Great job guys! Fast. Efficient. Courteous and reasonably priced. Keep up the good work!
This place is good. We've been going here for over a decade. Once they wouldn't change our oil because our car was not safe to do so, which was a valid issue, but beyond that, they're good. They aren't high pressure about upgrades, but they do make low- pressure suggestions. They will check extra things if…
Great service, fast and accurate.
In and out, love it
In and out before the smell of oil starts becoming appealing.
They did a great job!
In and out in 15 minutes 😁
Always a great experience! The guys are always quick and efficient!
Quick and painless. No wait.
Friendly, quick and professional. I have gone to this location for a few years and they always treat me right.
Very fast and professional. . The economy is bad cause of Trump making everything cost more. . Employees doing a good job though it.
Great, quick service!
Quick, friendly, efficient service.
The staff here are very nice and professional. The service is super fast and at a very reasonable price. This is my to-go store for regular maintenance, not a single problem in the past year.
I always get excellent service from the technicians that have service my vehicle. Will continue to use my local Jiffy Lube as my go to place for oil changes, etc. Thank you. I have been going here for 5 years.
Very personable employees. Quick service, came out to meet me as soon as I arrived. Great prices too. Thanks!
8 years of great service. Staff respectful and helpful. 5 stars plus!
Excellent service!! In and out in 10 minutes, tops!!!
I have used the Marion location many times over the last 25 years and have nothing but good things to say.
Very quick and efficient
Very friendly. Quick and easy.
Friendly, fast and professional customer care.
Service is fast, efficient and affordable. They check multiple things out, give you options to help your vehicle stay running and are kind and courteous. It all only takes about 15 minutes.
Guys are efficient and knowledgeable.
Great service, that's why I keep going back
quick, friendly and reliable service!!! in and out in 15 mins👏🏻👏🏻👏🏻
Good job quickly done,polite staff.
Very friendly great service
Always fast and friendly service! I've used this location for 20+ years.
When you use their services they know what you need and you save time and money. Courteous and professional.
After leaving Jiffy Lube, my car did not start after I stop at my aunts house and the manager came over and jumped my car and told me I needed a new battery which was so kind of him to do appreciate the service.
Employees broke my hood latch and did not offer to fix it
Nice employees and very fast service.
Very professional and fast
Quick and reliable service
I was in and out very quickly! Staff were friendly and helpful. There was no high pressure "your car needs this" gimmick.
Very helpful and didn’t take long at all.
Polite staff. Got us in and out without a long wait time.
Had a great experience at this location. My oil was changed promptly and staff was extremely polite. I will certainly be returning!
I was in and out no time. Performed oil change wash my windows even vacuumed by floors. Advise me and my fluid levels and filter conditions and offered to change and fill. Staff was fast polite and enjoy to work with. This is the second time I've ever done a Lube change with this company and this location. Really…
Quick service, friendly employees
Was very professional and fast service.
Friendly and fast
Quick service and friendly helpful staff.
Very pleased with the service and politeness and overall prices!
Quick and friendly. I’ll be back!
Extremely fast oil change. Staff is friendly. Kind of pricey though.
I went to get an oil change expecting to wait, but got right in and was done in a couple minutes. I got a great discount due to being a veteran. I love Jiffy Lube, I will be back again.
Great service!
Fast, friendly service
This place was efficient for the services provided.in and out less than 20minutes.
Fast, friendly and knowledgeable.
Quick service and very professional.
Kenny is always the best he is always friendly has the best smile. he makes sure that I'm always taken care of it is a pleasure to see him every time that I'm there.
Joshua at this location is consistently helpful and friendly. They have a good team. I hope Jiffy Lube takes care of their employees. Highly recommended
We had friendly quick service at Marion JiffyLube. We used a coupon. It was our second vehicle to use Jiffy Luve in a week , with our first visit being on Blairs Ferry.
As always. Fast and reliable.
I consistently have a positive experience here! The last two oil changes I had were during morning hours so I had my two and one year old with me. The team was super welcoming and friendly to the kids. Jamison got down to my son’s level and talked to him about the cars, while also making sure my son was able to walk…
Very fast. Polite staff. Didn't feel like I was getting pushed for the upsell like other places.
Great experience. Very detailed and finished in a timely fashion.
Very friendly knowledgeable and fast! They are also very honest and reliable!
Friendly staff and oil change was fast and hassle-free!
Guys were polite in an out very fast. Comfortable waiting area.
This place rocks I tell ya. They make sure to communicate and show you filters before replaced. They are always helpful and this never takes long.
Excellent service and quick snd easy. Highly recommend! They were all very courteous and pleasant and got me in and out in a Jiffy!!!!
Every time I stop to get my oil change I get greeted kindly and so prompt on service !
Was quick and easy - thanks!
Team is professional and courteous and great to work with
These guys work very quickly. I will be coming back to this location for my next oil change.
They did the service quick an was decently prices. I thought they messed up my AC but turns out it was a button in my car, an despite me acting like an ass they were nice an showed me were it was. 👌(Srry bout that btw)
The service was quick and staff friendly answered all my questions
The Marion Jiffy Lube has friendly staff who are helpful and experienced. For a standard oil change I was in and out in 15 minutes!
Very efficient and reasonable cost. Service was professional. Would recommend to family and friends.
Very friendly speedy service!
I always change my filters and wipers before I go but their is no beating their oil change or transmission services.👍
Fast and friendly. Reset my Honda oil life to 100%. Great job!
Outstanding
In...out...very professional and courteous.
Wonderful staff and management!
The staff was professional and efficient. Quick & easy, just like its supposed to be.
Good service this visit glad to repeat
Service was as expected, great! Manager was outstanding and deserves being taken care of. The type of employee that deserves opportunities the corporation has. All filters and wipers were new.
Awesome fast service and friendly staff
My car was not vacuumed even though they said it was, air in my tires was not aired up even though they told me it was.
They didn’t vacuum my car at all
Very quick not very personable but i was looking for fast. A little high priced.
Did a good job.
Top notch service!
Everyone was friendly and made my first time visit great! I was able to get right in and out with no issues.
Quick, thorough, skilled service.
My truck has NEVER leaked oil until now. Bigger circle from being parked for 2 days, smaller after being parked for 7 hours. This is 6 days since the oil change. Better check my levels.
Drain plug was not tightened which blew my engine out. I’ve seen other reviews stating the same thing. Be cautious going here.
These guys are good. However, I'm seeing different faces making me doubt the continual quality guarantee.
In and out, fast service, Good job!
Did a fast job. Perfectly done
Great people,great prices and services.
Excellent service, reasonable price.
Fast and friendly!!
Everyone is so nice and so quick. I really like this place for the people.
Very fast, checked all fluids and tires. Great prices also. Very nice employees and helpful to explain about what they did and what you might need.
Amazing work
Staff were friendly and quick. Car looked great inside and runs smooth.
Fast service and friendly environment
Fast service
They didn't tighten the drain plug so we been leaking oil.
they were great workers !! got my car done fast and now it's up and back on track thanks guys :) ps. they cute
Fast service. Good communication and customer service.
Great place they always get me in and out in a good time frame.
The workers were extremely polite and fast. Told me everything they did. Would highly recommend them.
Great! Quick work and awesome customer service.
In the past i have not had great experience with jiffy lube in general. however since starting to use this location I have had nothing but wonderful experiences. The staff are friendly and efficient. The location is nice and clean.
Fast, efficient, courteous and helpful. This is my second time going and have to say they do a fantastic job. As a welcome added bonus, they are the only place in town that reset my oil Guage after doing it, so I wouldn't have to do it myself. Admittedly a little thing, but sometimes the little things are what makes service go from good to excellent.
Ashton specifically and the other team members there on 2/15 did a great job!
If I could give more than 5 stars I would. After a frustrating experience at a different business, I called this Jiffy Lube. The man who answered the phone was so kind. When I got there, everyone was kind, well mannered. The work was done quickly and efficiently. The waiting area was clean and pleasant. I’ll be back whenever I need an oil change again.
Very unhappy! Watched a shorter young man working topside on the vehicle jump up onto my truck fender leaning onto it with a zippered jacket. No fender cover used no step used. I won’t be back.
In and out within 15 minutes! Excellent service as always from Jiffy Lube!
I had an oil change in the Marion, Ia, Jiffy Lube yesterday, and everything seemed to go fine, but a few hours later I noticed my headlights weren't coming on. I always leave them on the auto setting so they just turn on when it gets dark. But my switch was set to off. I turned them back to auto and a warning…
They do a great job and are always fast and friendly!
Fast, dependable, and very convenient.
Walked in during a busy time, but was in and out for an oil change quickly. Professional and pleasant customer service.
Quick service, good guys!
Quick service, no pushy sales. Nice people.
Fast friendly efficient service -the only place I take my vehicles to for oil changes
Good service. Fast and professional.
Nice folks here. Just had my oil changed in both vehicles. It's getting pretty pricey but with the cost of oil going up it still is worth having someone do it for me. Plus the vacuum service is nice as well as the tire pressure check.
Very timely and very respectful, did a great job
Staff is very friendly and efficient
Great service! Very respectful and helpful staff. I think the oil change took less than 15 minutes. Waiting room had enough chairs and space.
Changed my oil, then immediately started getting a camshaft sensor light on in my car. Called them to complain and they told me it has nothing to do with what they did, which couldn’t be more wrong. They lost ALL CREDIBILITY when they said this to me. Camshaft sensor lights can come on simply due to an incorrectly…
Stopped in for an oil change. The guys were nice, explained what they were doing and asked what I wanted for my car. I left with my car cleaner on the inside than when I took it in. I travel between here and .y home state and will return for service.
I’ve been having my oil changed here for years… multiple vehicles. Yesterday was the first time they failed! They charged me for an oil filter without first asking (which has been my experience) and didn’t reset the oil light in my case, yet at check out he told me he did. Slow down folks… yes your service is…
They always get me in immediately and the staff is quick and efficient. I bring my toddler with me most of the time and they are always super friendly to her and they help keep an extra eye on her when I'm getting everything out of the car and while we're there. I won't be going anywhere else anytime soon. Love these guys
They did a fine job at getting oil all over my floor mat. They did clean it but put the mat back in dripping wet. My receipt says oil change interval 3000 miles but my sticker says 7500. They could not explain this. Not happy at all, honestly I would be surprised if they got the oil changed at all and cap secured…
Gotta love old sickening engine oil right?!
They got one star because 0 wasn't an option. Drain bolt was left loose. If you need an oil change done let me know. My 5 year old daughter could do a better job.
Always great, fast service from knowledgeable employees at a fair price.
Friendly customer service, and fairly quick services! I know mine took longer than most because in addition to oil change I needed some fluid, a headlight, and a wiper. Probably sat for about 45 min. I really hate dealing with this stuff so it was really nice to get it all taken care of in one spot. No complaints…
Super quick, super friendly which makes me happy!
I was surprised at how fast it was. No appointment needed either! The guy that helped me had a funny name like DOLP or something but was cute and friendly. Bet.
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 366 | — |
| Air & cabin filter replacement | 62 | — |
| Tires | 26 | — |
