Jim Dorsey and Son, Inc.
New Bedford, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.8★ from 808 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Jim Dorsey and Son, Inc. for 8 kinds of job.
Jim Dorsey and Son, Inc. for a/c system maintenance
Clear ✕All 29 Google reviews tagged “A/C system maintenance”
Ed was on time. He was very personable and went right work. The job was done no time at all. I use Dorsey for all my plumbing and HVAC needs. The work has always been done correctly, with never a recall. They have very highly skilled technicians.
Ed was our technician for our annual air conditioning service. He was friendly, kind, explained everything he did. Answered questions and did not make me feel I was interrupting him or taking up his time.
Condenser wasn’t working right this morning. Ed our tech was here by 11 am same day and found a quick fix. Always reliable and on time. Love that we have the same tech every time. He knows all our systems and. Needs well
Great company, friendly, responsive, competent. Would use them for any serious repair or installation. Do not recommend calling for small jobs unless you enjoy a 2,000% markup on parts cost.
Team was on time, efficient, professional and provided sound advise
showed up on time. was friendly and explained everything
We’ve used this company for a variety of plumbing, heating, and A/C work over the years, and they’ve always been reliable, professional, and easy to work with. They show up when they say they will, do solid work, and have helped us with everything from plumbing repairs to servicing our oil burner and A/C. It’s nice to have a company you can count on.
Jim Dorsey and Sons is a reliable, ethical company that provides services at reasonable prices. I highly recommend them for all your HVAC and water heater needs.
Jim Dorsey and Son Company has been excellent to work with. Very professional staff with excellent customer service. Technician was very good
I have been working with Dorsey for over 15 years now. I had Eddie and Shaun at quite a few of my locations, very knowledgeable, funny, great personality, just all around great guys, but work hard and get the job done. And that also goes for the rest of the technicians they have working, just a good company to work with.
This is another service that once again meets and exceeds expectation. Always polite and responsive which are important to me. @Ed Almeida very professional and courteous. Attention to detail and points out the little things to avoid headaches further down the line. I highly recommend their services as a residential customer.
Great place to deal with. Honest. Fair. Responsive.
Professional and right on time for the appointment. Explained all my questions and provided me with hints for routine maintenance of the furnace.
I will only use dorsey plumbing and heating they always do a professional job
They were great to work with. Melissa in the office was amazing to work with our schedule. Joe and his partner did an amazing job. They were clean and neat. They went over everything in detail with us. I would definitely use them again and would highly recommend them!
Very easy to book, reasonable prices and knowledgeable. Will definitely hire again for my HVAC needs.
Justin was absolutely great, took his time, answered all my questions and went over everything he did. Price was very reasonable, will definitely use Jim Dorsey & Son again
Professional and the young man Eddy explained everything he was doing thru out the time he was here! Very respectful and clean. Definitely will recommend to others needing HVAC service!
Thank you for repairing our air conditioning unit on short notice and in the midst of a heat wave. Thank you Amanda for your understanding of our unique living situation and for sending Eddy who was professional, knowledgeable and patient answering all of our questions. Will definitely call them again for our future…
Excellent all-around service. Technicians are professional and friendly.
The tech, Jason, was very thorough and explained everything that was done. We're very happy with the service and will definitely use Jim Dorsey and Son for future plumbing and HVAC needs.
Always on time, polite and professional from the office staff to the field techs. Will recommend to others.
Jim Dorsey and Son has been indispensable to us for the care and feeding of our complex HVAC system. We’ve had a lot of issues, particularly with the furnace and they’ve been wonderful and prompt with getting us up and running again. We can’t thank them enough.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 76 | $37–$406 |
| Heating system repair | 70 | $429–$1.4k |
| Heating system maintenance | 48 | $54–$454 |
| Water heater installation | 39 | $1.2k–$2.5k |
| Installation | 33 | — |
| A/C system maintenance | 29 | $54–$457 |
| Heating system installation | 27 | $826–$2.8k |
| A/C system repair | 23 | $83–$1.3k |
