Jim Dorsey and Son, Inc.
New Bedford, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.8★ from 808 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Jim Dorsey and Son, Inc. for 8 kinds of job.
Jim Dorsey and Son, Inc. for a/c system repair
Clear ✕All 23 Google reviews tagged “A/C system repair”
Ed was on time. He was very personable and went right work. The job was done no time at all. I use Dorsey for all my plumbing and HVAC needs. The work has always been done correctly, with never a recall. They have very highly skilled technicians.
My 7 year old LG mini-split system started throwing error codes in the peak of summer and I called on Dorsey for help. My system has been problematic over the years and other local contractors have fallen short repeatedly. Dorsey was a game changer. Right out of the gate they were able to send a technician within 48…
Technician was very informative
I reached out to Dorsey & Sons regarding issues with my split system that they originally installed back in 2019. Ed was our technician and we can’t thank him enough for the professional, courteous manner in which he handled our substantial repair job. He was on time, efficient, and informative. We appreciate it.
Thanks for amazing service during a major heat wave. Jim did a great job getting us up and running all within a couple of hours.
Condenser wasn’t working right this morning. Ed our tech was here by 11 am same day and found a quick fix. Always reliable and on time. Love that we have the same tech every time. He knows all our systems and. Needs well
I have been working with Dorsey for over 15 years now. I had Eddie and Shaun at quite a few of my locations, very knowledgeable, funny, great personality, just all around great guys, but work hard and get the job done. And that also goes for the rest of the technicians they have working, just a good company to work with.
This is another service that once again meets and exceeds expectation. Always polite and responsive which are important to me. @Ed Almeida very professional and courteous. Attention to detail and points out the little things to avoid headaches further down the line. I highly recommend their services as a residential customer.
Great place to deal with. Honest. Fair. Responsive.
I will only use dorsey plumbing and heating they always do a professional job
Technician was very experienced and friendly. I would use again. I recommend this company for HVAC problems / repairs.
Joe was amazing
Justin was absolutely great, took his time, answered all my questions and went over everything he did. Price was very reasonable, will definitely use Jim Dorsey & Son again
Excellent all-around service. Technicians are professional and friendly.
These guys were so nice, knowledgeable, and fixed my problem promptly. I felt that their visit fee & service was fair. They even wore paper booties over their shoes which I appreciated. Lol. I definitely will contact them in the future if I have any problems again.
Dorsey and sons is a very reliable company. Always on-time and their employees are respectful and polite. They have services my central air in the past and I've just received a quote for a replacement. Very reasonable prices.
Jim Dorsey and Son has been indispensable to us for the care and feeding of our complex HVAC system. We’ve had a lot of issues, particularly with the furnace and they’ve been wonderful and prompt with getting us up and running again. We can’t thank them enough.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 76 | $37–$406 |
| Heating system repair | 70 | $429–$1.4k |
| Heating system maintenance | 48 | $54–$454 |
| Water heater installation | 39 | $1.2k–$2.5k |
| Installation | 33 | — |
| A/C system maintenance | 29 | $54–$457 |
| Heating system installation | 27 | $826–$2.8k |
| A/C system repair | 23 | $83–$1.3k |
