Jim Dorsey and Son, Inc.
New Bedford, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.8★ from 808 Google reviews
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Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Jim Dorsey and Son, Inc. for 8 kinds of job.
Jim Dorsey and Son, Inc. for HVAC system maintenance
Clear ✕All 77 Google reviews tagged “HVAC system maintenance”
Everybody here at this company are always professional and very well educated and polite! I have used them for Plumbing and I have used them for heat pump repair and they always knock it out of the park. They’re very clean, very organized and very knowledged
The technician Joe was very nice and helpful.
Shaun did an exceptional job repairing our furnace.
It is always a wonderful experience when dealing with anyone of Jim Dorsey's employees.
Great service very knowledgeable I felt comfortable and could trust what they were saying they were efficient and on time.
Big thanks to Amanda for calling us back and understanding! I'll keep it short..lol First guy out was Joe — an old-school cat! This guy definitely has years of experience under his belt and i felt warm and comfortable.".no point intended" he's got this!. I was actually surprised by how quickly he seemed frustrated…
Ed was great and informative.
Eddy was very knowledgeable, and helped us to make a decision on our air conditioner. Dorsey and Sons gave us a competitive quote, which we accepted, and Eddy and Shawn were here within a week (very quick considering it was the hottest week of the year) and installed a new system. These two men did an excellent job…
Very professional. Did a great job..
Absolutely the nicest people. Quick and efficient. Timely and professional. Will certainly recommend you to anyone who is in need.
Dorsey responds quickly to my needs, The plumbers know what they are doing and also explain why and what they have to to do! Always informative! I’m confident that the job is well done! Adam and Jack did a great job and left the basement very clean!👍👏👏👏
Ed at Dorsey plumbing, it's very professional efficient and pleasant to be around.
Our mini split system was not working. Dorsey Plumbing was quick to come-to look at the system and repair before a big heatwave. Jon and Nate were very professional and efficient. Explained everything that was done.
I just wanted to thank Brad and his sidekick for all the maintenance work they performed on our Radiant Boiler(s) and System. I am very grateful that I can rely on Jaye Dorsey and his crew for all my HVAC needs.
Justin was great, had all supplies he needed for the job, very thorough and answered all my questions.
Jim Dorsey & Son were great. They were prompt, courteous, & knowledgeable. I would recommend them to everyone
showed up on time. was friendly and explained everything
Jim Dorsey and Sons is a reliable, ethical company that provides services at reasonable prices. I highly recommend them for all your HVAC and water heater needs.
Fast and efficient thank you
Extremely good customer service and Shaun always does a thorough and incredible job!
Always Friendly and efficient technicians and receptionist. On
They've been great helping me repair and maintain my system! Justin is great to work with.
Kyle was great! Professional and very knowledgeable. Would suggest everyone use Jim Dorsey and Son Inc. Great overall experience.
The service was fast and excellent, with explanations as the problem was diagnosed.
Great service. Professional and respectful of our property
Professional, responsive, and appreciative of customer loyalty and concerns.
I have been working with Dorsey for over 15 years now. I had Eddie and Shaun at quite a few of my locations, very knowledgeable, funny, great personality, just all around great guys, but work hard and get the job done. And that also goes for the rest of the technicians they have working, just a good company to work with.
I highly recommend Jim Dorsey & Son, Inc. Their technician Joe Luiz arrived with in the time frame given by the office to figure out why our furnace wasn't working when the temperatures were in the single digits. He was very professional and knowledgeable and explained what the problem was in layman's terms and how…
Here on time. Walked me through his plan. Updated me with his findings. Completed the work timely. Walked me through his testing. Gave me som insight to improve my home heating. What more could he do?
Very professional. Very courteous.. Very thorough.. asked me if I had anything concerns or questions.
Great service! Joe was terrific and thoroughly described the work to be done.
I recently moved into a new home and needed to set up service for my HVAC system. After doing some research, I chose Jim Dorsey & Son—and I’m so glad I did. Scheduling an appointment was incredibly easy, and Joe and Greg were outstanding. They were polite, professional, and took the time to answer all of my…
Great service fast, reliable and made sure I was taken care of,on a cold Saturday
Ed is great! Send him back in the spring,
Excellent service, very knowledgeable, professional and efficient. Definitely recommend!
Tom and Dante were great. They answered all my questions and removed the heater very quickly. They patched the wall and left the area cleaner than they found it. They were professional and got the job done right. Thanks guys!
Very good to work with
Great place to deal with. Honest. Fair. Responsive.
Joe was very professional and explain exactly what needed to be done. Very happy with the service
The technicians were knowledgeable, friendly and hard working. It's obvious they take pride in their work. I wouldn't hesitate to request them again.
I called for service and they came out the next day and fixed the issues I was having with my AC system. Always dependable and always quality service.
Great company to work with. Job done right!
Jim Dorsey and Son installed ductless mini splits for us in 2019. They were incredibly responsive, had very clear communication, and all their technicians and sales reps were professional. They have come back to perform a repair and battled the manufacturer for me when they found a defect. I would highly recommend Jim Dorsey and Son to family and friends!
Had them perform an HVAC maintenance. The tech Joseph was very professional and took his time cleaning and inspecting all the components. He was able to answer questions I had on the system. Spoke to other teams members to schedule the service and all were great. Looking forward to working with Jim Dorsey and Son on other projects. Highly recommend!
Friendly, knowledgeable, professional.
Called with an AC issue. They answered phone immediately & set up a quick appointment. Let me know they were on their way. Called me with solution & got it done. When we thought there was still an issue the next day, they came right back again. It was an issue in another unit. I will only call them with heating and/or AC issues.
We've used Dorsey for several years. The work has always been quality and the technicians professional. I have no issues recommending them to anyone.
Found the problem right away and are returning to resolve the issues
They are quick, honest, reasonable
Explained things well. Was thorough and professional.
They were great to work with. Melissa in the office was amazing to work with our schedule. Joe and his partner did an amazing job. They were clean and neat. They went over everything in detail with us. I would definitely use them again and would highly recommend them!
Very nice and what seems to be very honest with me
Joe was very nice and professional.
Justin was on time, friendly, knowledgeable, and thorough. He did a great job and gave great advice! Thanks Justin!
Would recommend
Joe & Jason performed an inspection/service on: 2 Fujitsu mini-splits, Rinnai tankless, Goodman A/C & Comfort-Aire attic furnace. Being from the west coast, I asked a ton of questions about the maintenance, performance and resident upkeep of all units, and Joe answered all with detail and without condescension.…
Dorsey and sons is a very reliable company. Always on-time and their employees are respectful and polite. They have services my central air in the past and I've just received a quote for a replacement. Very reasonable prices.
Fantastic workers who were upfront and quick. Great value and extremely reasonable pricing. Would highly recommend.
Jim Dorsey and Son has been indispensable to us for the care and feeding of our complex HVAC system. We’ve had a lot of issues, particularly with the furnace and they’ve been wonderful and prompt with getting us up and running again. We can’t thank them enough.
Kind, professional, early to the appointment. Very responsive answered all of the questions that I had, was very knowledgeable. We will be having our annual service down with Dorsey going forward. Highly recommend !
Outstanding service. Highly recommended!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 76 | $37–$406 |
| Heating system repair | 70 | $429–$1.4k |
| Heating system maintenance | 48 | $54–$454 |
| Water heater installation | 39 | $1.2k–$2.5k |
| Installation | 33 | — |
| A/C system maintenance | 29 | $54–$457 |
| Heating system installation | 27 | $826–$2.8k |
| A/C system repair | 23 | $83–$1.3k |
