Jim Dorsey and Son, Inc.
New Bedford, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.8★ from 808 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Jim Dorsey and Son, Inc. for 8 kinds of job.
Jim Dorsey and Son, Inc. for heating system maintenance
Clear ✕All 48 Google reviews tagged “Heating system maintenance” · showing 40
We’ve used this company for a variety of plumbing, heating, and A/C work over the years, and they’ve always been reliable, professional, and easy to work with. They show up when they say they will, do solid work, and have helped us with everything from plumbing repairs to servicing our oil burner and A/C. It’s nice to have a company you can count on.
Jim Dorsey and Sons is a reliable, ethical company that provides services at reasonable prices. I highly recommend them for all your HVAC and water heater needs.
Shaun came by to apply a product recall and perform some preventative maintenance on my DHW/heater system. He was informative, professional, arrived on time and was very pleasant. I’m happy with the service and to support a local family business. Would definitely recommend.
Timely, professional and knowledgeable!
I have been working with Dorsey for over 15 years now. I had Eddie and Shaun at quite a few of my locations, very knowledgeable, funny, great personality, just all around great guys, but work hard and get the job done. And that also goes for the rest of the technicians they have working, just a good company to work with.
Justin was awesome! Very patient figuring out the problem with our furnace on this cold night. Thank you so much!
Ed A. Was incredibly polite and explained issues. Very neat and completed the work as promised. Thank you for you reliable services.
I highly recommend Jim Dorsey & Son, Inc. Their technician Joe Luiz arrived with in the time frame given by the office to figure out why our furnace wasn't working when the temperatures were in the single digits. He was very professional and knowledgeable and explained what the problem was in layman's terms and how…
This is another service that once again meets and exceeds expectation. Always polite and responsive which are important to me. @Ed Almeida very professional and courteous. Attention to detail and points out the little things to avoid headaches further down the line. I highly recommend their services as a residential customer.
Joe Curly did an excellent job resolving our heating problem. Joe was professional friendly knowledgeable.
Here on time. Walked me through his plan. Updated me with his findings. Completed the work timely. Walked me through his testing. Gave me som insight to improve my home heating. What more could he do?
Outstanding customer service and professionalism! Joe has serviced my heating system since 2009…first time for a no heat call. Did an amazing job, heat restored along with piece of mind!!!
As always, great service from Jim Dorcey and Sons. Ed was professional and did a nice neat job. Thanks
Joe L came out to do a boiler service . He was so professional and communicative. He also let me know of other services they provide . He was terrific!!!!
Eddie was professional, knowledgeable, and very patient answering my many questions. A great representative for your company!
Joe, was very professional and answered all my questions. He cleaned and got my oil furnace running properly.
Very good to work with
Great place to deal with. Honest. Fair. Responsive.
Excellent , and professional service as always !
We have used them a few times over the years and have always been pleased with the services provided. They are timely, professional, pleasant and very informative. I would highly recommend them!
Very please with over all seevice
They were great to work with. Melissa in the office was amazing to work with our schedule. Joe and his partner did an amazing job. They were clean and neat. They went over everything in detail with us. I would definitely use them again and would highly recommend them!
Very courteous, professional and responsive. I would highly recommend Jim Dorsey & Son, Inc.
The technicians were prompt, tidy and professional.
My boiler failed, and Dorsey and sons was the only local company that was willing to come out same-day. The person who took my call was empathetic and kind, and the workers who came to my home were efficient and professional. They solved our emergency within a couple of hours, ensuring my family could have heat and…
Justin the technician is a true professional and explained all the work and needed maintenance on the system. Great work and very friendly and courteous throughout.
The service we received wasn't acceptable. When I met the techs outside the parking lot at Riverbend condos I walk them into the building. Before entering my unit I had them feel the vent in the hallway to feel cool air as I have in my unit. I explained to the techs the building just put in a new boiler and others…
Two technicians came to my home to clean and start my boiler for the season. They were on time, kind, courteous, and answered all of my questions. The price was fair and was the amount originally quoted even though they replaced some parts that were worn. I could not be happier with the service I received.
The tech who came to do the annual service for our boiler was efficient, respectful, and helpful. Signed us up for the Preferred Customer Program. He even complimented us on the expert installation of the boiler. Very nice gentleman.
I ABSOLUTELY LOVE THEM!! I would never be able to thank them enough, after having a terrible experience with another plumber they came to the rescue. Justin is very knowledgeable, professional and friendly he was always in a good mood and happy to answer all the questions we had. Also, the staff in the office is…
Very professional, on time, explained everything. Will use them again.
First time calling Jim Dorsey & Son. Our Triangle Tube boiler failed Sunday morning - leaving us with no automatic heat or hot water. We had alternative heat - but no hot water. After asking around, we were pointed to JimDorsey & Son. A phone call Monday noontime resulted in an appointment for Tuesday, first any…
Jim Dorsey and Son has been indispensable to us for the care and feeding of our complex HVAC system. We’ve had a lot of issues, particularly with the furnace and they’ve been wonderful and prompt with getting us up and running again. We can’t thank them enough.
Outstanding service. Highly recommended!
Rating only, no written review.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 76 | $37–$406 |
| Heating system repair | 70 | $429–$1.4k |
| Heating system maintenance | 48 | $54–$454 |
| Water heater installation | 39 | $1.2k–$2.5k |
| Installation | 33 | — |
| A/C system maintenance | 29 | $54–$457 |
| Heating system installation | 27 | $826–$2.8k |
| A/C system repair | 23 | $83–$1.3k |
