Jim Dorsey and Son, Inc.
New Bedford, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.8★ from 808 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Jim Dorsey and Son, Inc. for 8 kinds of job.
Jim Dorsey and Son, Inc. for water heater installation
Clear ✕All 39 Google reviews tagged “Water heater installation”
I’d like to thank Jim Dorsey & Sons plumbing for their quick response in taking care of an issue with my tankless water heater. His technicians were exceptional not only in the installation but explaining to me how the unit functioned. It’s nice to know we have a local company that you can count on for service. - James Ritchie
Jim Dorsey and Sons is a reliable, ethical company that provides services at reasonable prices. I highly recommend them for all your HVAC and water heater needs.
Jim Dorsey and Son Company has been excellent to work with. Very professional staff with excellent customer service. Technician was very good
Quick response, professional installers. They got it done fast. I highly recommend.
Very pleased with Dorsey & Son plumbing arrived on time very efficient, knowledgeable and pleasant. Tech spent time investigating what the issue with water heater was and then sat down and explained issues and options with us. Office called to follow up with us and were very accommodating and pleasant.
Justin was very knowledgeable and explained everything about what I asked him.
He was great. Cleaned up after himself and than explained everything which i appreciated very much.
I have been working with Dorsey for over 15 years now. I had Eddie and Shaun at quite a few of my locations, very knowledgeable, funny, great personality, just all around great guys, but work hard and get the job done. And that also goes for the rest of the technicians they have working, just a good company to work with.
Very neat, respectful, and knowledgeable. Outstanding quality of work! Very happy with my experience and will definitely be calling back in the future!
At this point we have been requesting Tom’s VanGiesen team from Jim Dorsey & Sons Inc for all our projects, and we had a lot of them, from just sink faucets replacements to water heater change. They are superb, very professional and knowledgeable, provide easy to understand explanations and answer any additional…
He informed me clearly everything he was doing. . He was great & friendly. Pleasant water heater installation!
My husband and I are extremely happy with the service Tom and his team (Gage and Dante) provided. Everyone was friendly, courteous, and respected our property. Also, we would like to thank Jim Dorsey & Sons for supporting veterans and the discount that was provided to us. Overall, we will do business again with Jim Dorsey & Sons.
I got quotes from several companies and this one saved me well over $1,000. I thought there had to be some sort of catch but it ended up being a honest quote and a great deal. Tom and Kyle were top-notch installers. On time, Polite and professional, these guys had my broken water heater swapped out with a new one…
On time, very neat and the job came out nice
Great place to deal with. Honest. Fair. Responsive.
Fast, easy, efficient. They are my go-to for my home needs.
Everyone I worked with at Jim Dorsey and Sons was great. From Tom in Sales to Brad in the Field and Amanda in the office. Great company! I would highly recommend them.
Best Plumbing service ever!!! I’ve used a lot of different plumbers in Taunton. Dorsey rocks! You won’t find a more professional plumbing company. They are on time, stick to their estimates, clean up after themselves and bring everything with them that they will need for the job.
Just a fantastic company from the office staff to the technician . Ed was the tech that showed up and had my issue diagnosed in no time. Originally the job was going to have to wait until Monday but after finishing early at another appointment Ed chose to come back today and install the water heater and had me up…
We've used Dorsey for several years. The work has always been quality and the technicians professional. I have no issues recommending them to anyone.
Best service I have every received since I moved here 8 years ago
Justin was friendly and professional. I would hire them again. Good quality work.
I ABSOLUTELY LOVE THEM!! I would never be able to thank them enough, after having a terrible experience with another plumber they came to the rescue. Justin is very knowledgeable, professional and friendly he was always in a good mood and happy to answer all the questions we had. Also, the staff in the office is…
Very pleasant young men. Only issue is they left wire on the floor..I was pulling back the rug to check on dryness and my finger got pierced by piece of wire.
Great experience great job great guys
My water heater sprung a leak (due to rust) early New Year’s Day. I called Dorsey for emergency service and left a message. True to their word, I received a callback within 15 minutes. An hour later a technician arrived and assessed the situation. Within 2 hours a new water heater was installed. He was very…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 76 | $37–$406 |
| Heating system repair | 70 | $429–$1.4k |
| Heating system maintenance | 48 | $54–$454 |
| Water heater installation | 39 | $1.2k–$2.5k |
| Installation | 33 | — |
| A/C system maintenance | 29 | $54–$457 |
| Heating system installation | 27 | $826–$2.8k |
| A/C system repair | 23 | $83–$1.3k |
