General contractor · Kennewick, WA · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 30 home remodeling contractorsiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★92 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate JLS Consulting and Contracting five stars based on ninety-two reviews, with the owner responding to forty-nine percent of comments. Customers frequently cite punctuality, clear communication, and competitive pricing for services including kitchen, bathroom, and exterior renovations. Recurring themes highlight professional craftsmanship, attention to detail, and effective collaboration on design plans. The provided excerpts contain no low-star reviews, so no common criticisms are identified.
Google rating: 5.0 out of 5 from 92 reviews (100% five-star).
Reviews on this page: 92 Google reviews (90 with written comments, 15 with photos).
Owner responses: the business replied to 49% of reviews.
Most recent review: October 7, 2026.
Service: Home Remodeling Contractor serving Kennewick, Washington.
Data from Google, last updated October 25, 2026.
Score profile vs other home remodeling contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.
This companyHome Remodeling Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JLS Consulting and Contracting: 100/100 on this factor. Category median: 97.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JLS Consulting and Contracting: 99/100 on this factor. Category median: 96.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JLS Consulting and Contracting: 99/100 on this factor. Category median: 97.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JLS Consulting and Contracting: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JLS Consulting and Contracting: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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Bar = this company · dark tick = category median.
Star ratings
92 Google reviews we collected
5.0of 5
5 stars92100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 90 written reviews
99%praise
Praise20299%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price950%
Reasonable950%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4723%
Staff & attitude3919%
Would recommend3618%
Speed & response3115%
Communication2814%
Price & value157%
Honesty & trust94%
What customers talk about
We read 90 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I had an exceptional experience consulting with JLS Consulting and Contracting about a potential kitchen and family room expansion.”
“JLS removed and reinstalled the water damaged subflooring from a small bathroom during a tub installation as well as installing vinyl plank flooring a…”
“…ve forward with the full renovation, I was deeply impressed by their professionalism and commitment to their clients.…”
“Highly recommend them for their thorough planning process!”
“From the very beginning, their communication was respectful and knowledgeable, They arrived right on time.”
“I highly recommend JLS construction- from the initial communication with Jordan to the end result I felt like a valued customer.”
“Jordan and Crew did a great job , Fair Pricing and great communication on the project ( NEW SHOP )”
“Their team is professional, reliable, and delivers high-quality work from start to finish.”
People customers mention
Jordan11 reviews
Jack7 reviews
Colleen5 reviews
Joey3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired JLS Consulting and Contracting for 8 kinds of job. Pick one to see what they paid and said.
Neil3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I had an exceptional experience consulting with JLS Consulting and Contracting about a potential kitchen and family room expansion. They gave great feedback on my ideas and provided a very competitive bid. Even though I ultimately scaled back my project and didn't move forward with the full renovation, I was deeply…
Brent3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We have a Great Deck! JLS Owners collaborated well with us on the design features and kept the build on pace.
Reasonable priceAccessory building construction
Beth8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Jordan and the team did a wonderful job remodeling our basement bathroom. We are beyond happy with the results. A special thank you to our project manager, Emmett, for all of his help.
Reasonable priceHome renovations
Hank6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I highly recommend JLS construction- from the initial communication with Jordan to the end result I felt like a valued customer. A special thanks to Jack and Joey- They did an amazing job installing my new front door. From the very beginning, their communication was respectful and knowledgeable, They arrived right…
Home renovations
Cassie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
We had JLS remodel our master bathroom and it turned out beautiful. It was a great experience as well. They communicated well throughout the entire process, continually checked in to make sure we were happy with the progress and their designer really brought our vision to life.
Tile work installationInstall flooringBathroom remodeling
KarenLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I have been very pleased with the carpentry work JLS Consulting & Contracting has done on my staircase. The quality of their work is outstanding along with their attention to detail and thorough daily cleanup. Jason, a responsive and positive communicator, was willing to fit this project into their full schedule in…
I had an exceptional experience consulting with JLS Consulting and Contracting about a potential kitchen and family room expansion. They gave great feedback on my ideas and provided a very competitive bid. Even though I ultimately scaled back my project and didn't move forward with the full renovation, I was deeply impressed by their professionalism and commitment to their clients. Highly recommend them for their thorough planning process!
Brent Steinert3 reviewsiTotal number of Google reviews Brent has written across all businesses on Google Maps, not just this one.
Jordan and the team did a wonderful job remodeling our basement bathroom. We are beyond happy with the results. A special thank you to our project manager, Emmett, for all of his help.
Price assessment: Reasonable price
Services: Home renovations
Hank Houston6 reviewsiTotal number of Google reviews Hank has written across all businesses on Google Maps, not just this one.
I highly recommend JLS construction- from the initial communication with Jordan to the end result I felt like a valued customer. A special thanks to Jack and Joey- They did an amazing job installing my new front door. From the very beginning, their communication was respectful and knowledgeable, They arrived right on time. The installation was completed efficiently, and with care. Upon completion the workspace was spotless. . 5/5 stars!"
Services: Home renovations
Cassie Swan1 reviewiTotal number of Google reviews Cassie has written across all businesses on Google Maps, not just this one.
We had JLS remodel our master bathroom and it turned out beautiful. It was a great experience as well. They communicated well throughout the entire process, continually checked in to make sure we were happy with the progress and their designer really brought our vision to life.
Services: Tile work installation, Install flooring, Bathroom remodeling
Karen LippLocal Guide · 14 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
I have been very pleased with the carpentry work JLS Consulting & Contracting has done on my staircase. The quality of their work is outstanding along with their attention to detail and thorough daily cleanup. Jason, a responsive and positive communicator, was willing to fit this project into their full schedule in order to meet a deadline for me, and I'm grateful. Emmet and Jack's craftsmanship was excellent as they worked efficiently and thoroughly to complete the project quickly and well. They kept my best interests and safety in mind and were a delight to have here in my home! I would love to have these guys back in a heartbeat for future projects!
I refer quite a bit of business to Jordan and his team and they always deliver. Their number one priority is to do project right from the start and they put a ton of work on the frontend beginning with planning. I appreciate their attention to detail, their communication, and their process. My wife and I have future projects coming up; I look forward to Jordan and his team bringing our vision to life. Thanks for everything you do Jordan and team!
Kabrena RoddaLocal Guide · 16 reviewsiTotal number of Google reviews Kabrena has written across all businesses on Google Maps, not just this one.
Jordan and his team are absolutely amazing! We met with them to discuss our ideas for our master bath remodel and they came back a few days later with a beautiful plan that exactly matched what we wanted! He did a great job of making sure his team delivered masterful work and was very proactive in his communications with us throughout the project. When problems arose (like noticing the new tub had a crack) he strove to make things right and made sure it was replaced and installed properly. I highly recommend JLS Consulting and Contracting for any remodel needs!
These guys were amazing!! Great designs, options and always willing to pivot for whatever new crazy ideas I had! Best part? They were able to take my vision and make it into a realty 🤩 They completely gutted the property and gave it this fresh modern look and feel! I am so very happy with the end result and will be calling them for any and every project. If you’re considering a project or a whole makeover- JLS should be your 1st call! 🤗 Thank you to the whole crew!
Response from the owner · 10 months ago
Tzire, thank you for the incredible review. Your project was a fun one, and we’re glad the finished result feels exactly how you imagined. We appreciate you choosing our team and look forward to working with you again down the road.
Mark Manthei2 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
