How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty85−1.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREJNM Auto
Cary, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 158 auto repair shops · 4.9★ from 136 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired JNM Auto for 8 kinds of job.
JNM Auto for brakes
Clear ✕All 11 Google reviews tagged “Brakes”
My experience at JNM auto was fantastic and exceeded expectations. I was treated honestly and professionally in every aspect of my service and would gladly recommend them without hesitation!
JNM Auto is 1 of the best around the area. Ive been a loyal customer for the past 6 years and they have always been there for all of my mechanical needs. Jay which is the owner is very knowledgeable on all brands. He's worked on my ford, bmw and honda. They are like family at this point. Definitely recommend JNM Auto for all your mechanical needs.
The best experience I’ve ever had at a mechanic. Everyone was so friendly and knowledgeable. Jay walked me through my inspection and he was educational without being condescending, and gave me great advice on how to keep my car running for a long while. The entire experience was honest and realistic. I’ll definitely…
One of the best auto repair experience!! Jay is proffessional, trustworthy, fair and kind. He includes you in the care of your car, explaining everything and answering all your questions. Even though, I haven't met his wife in person, she was able to straighten out a problem I had with another unprofessional auto…
Jay is awesome, I was referred to him by two friends who use him as well. My car didn’t want to start on a Friday night after acting up for a couple of days. Jay squeezed me in and evaluated my car over the weekend, he kindly went over the car/diagnostics with me in the shop so I understood what was going on. He…
Jay was so kind and helpful. He gave me a thorough description of the work i needed and a very fair + great price. Very quick service!
JNM Auto is certainly my go-to auto shop. I recently moved to Cary and, as a young woman, I am always nervous about taking my car to shops as I have been “burned” in the past because I am not super knowledgeable about cars. However, everyone at JNM is so transparent, honest, and realistic about what needs to be done…
The folks here are fantastic! They were timely, friendly and most importantly did an amazing job on my car. Never drove or looked better. Jay is great at lending advice and giving you options. Thank you all again! Very satisfied!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 23 | — |
| General repairs & maintenance | 16 | — |
| Brakes | 11 | — |
| Brake service & repair | 7 | — |
| Auto body & trim repair | 5 | — |
| Steering & suspension repair | 5 | — |
| Auto engine diagnostic | 5 | — |
| Engine repair | 5 | — |
