iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%42+3Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 44 leak detection servicesiPosition by Experts Score among all companies we track in this category. · better than 65%
5.0★★★★★513 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
48%reviews answered by the owner
$447typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently highlight the punctuality of technicians, noting early or on-time arrivals for services including leak repairs, water heater installations, and sewer reports. Recurring themes involve clear communication, reasonable pricing, and professional conduct, with staff often providing detailed explanations and keeping clients informed throughout the work process. The company maintains a perfect five-star rating across five hundred and thirteen reviews, while the owner has responded to forty-eight percent of those reviews.
Google rating: 5.0 out of 5 from 513 reviews (99% five-star).
Reviews on this page: 513 Google reviews (459 with written comments, 9 with photos).
Owner responses: the business replied to 48% of reviews.
Most recent review: October 7, 2026.
Service: Leak Detection Service serving Tucson, Arizona.
Data from Google, last updated October 26, 2026.
Score profile vs other leak detection services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Jobe & Sons PlumbingLeak Detection Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jobe & Sons Plumbing: 99/100 on this factor. Category median: 93.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jobe & Sons Plumbing: 100/100 on this factor. Category median: 92.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jobe & Sons Plumbing: 100/100 on this factor. Category median: 95.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jobe & Sons Plumbing: 100/100 on this factor. Category median: 98.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jobe & Sons Plumbing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jobe & Sons Plumbing: 42/100 on this factor. Category median: 94.C
42
Bar = this company · dark tick = category median.
Star ratings
513 Google reviews we collected
5.0of 5
5 stars51099%
4 stars31%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 459 written reviews
99%praise
Praise1,07599%
Complaints71%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price924%
Reasonable2670%
Overpriced00%
Not sure25%
$447+7% vs typical leak detection services
Middle half of what 28 customers paid ($248–$1.2k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response25524%
Staff & attitude24523%
Quality & results17816%
Would recommend14213%
Price & value12011%
Honesty & trust757%
Communication676%
What customers talk about
We read 459 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Kyri and David showed up early, which was fantastic, gave me a quick estimate and started work right away.”
“Not only are they highly capable, they are professional and kind, and I cannot recommend them highly enough.”
“They fixed the problem, left the house clean and left me with confidence that it was done correctly.”
“We definitely recommend Jobe And Sons and will certainly use them again.”
“Cannot say enough positive things, will not use another plumbing company.”
“On time, reasonably priced and they get the job done efficiently!”
“From the initial call through the entire appointment and subsequent solution, they were professional, honest, and efficient.”
“They had excellent communication with me about how the fixes were coming along.”
People customers mention
Stephen18 reviews
Alex8 reviews
Steven7 reviews
David6 reviews
Alec6 reviews
Alexander6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Jobe & Sons Plumbing for 8 kinds of job. Pick one to see what they paid and said.
Rachel7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Kyri and David showed up early, which was fantastic, gave me a quick estimate and started work right away. They had a very positive outlook and made sure we got the desired results. They had excellent communication with me about how the fixes were coming along. I highly recommend.
Paid $1,800–2,000Outdoor plumbing system repair
SSarah4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Consistently, this team has come through for us over and over. They were at our house last night until 10 o’clock fixing a broken pipe so that we would have water Overnight. Not only are they highly capable, they are professional and kind, and I cannot recommend them highly enough.
MARGARET3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
We remodeled a 1979 townhome. We used Jobe And Sons twice for our plumbing needs. They were fantastic. Stephan did a video call estimate which worked really well for our calendars. Aaron and David showed up exactly on time and were very professional. They are knowledgeable, punctual, and courteous. They kept us…
JayLocal Guide · 72 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
I had a leak between by 1st and 2nd floor and was unable to pinpoint the reason. I spoke with Donna and she was able to figure a way to get me quick service within a day, even during the busy holiday season. Aaron and David helped diagnose and correct the problem. Turns out that bathroom remodel that involved new…
Paula11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★
I woke up to find I had no hot water. I called Jobe plumbing. Arron came out to evaluate the situation. He was kind enough to explain things in detail and give us options. We decided to go with a new hot water heater which Arron installed. He did a great job, was very pleasant, knowledgeable, and worked quickly.…
Dan8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Top notch on all fronts. Stephen and the team were professional, knowledgeable, pleasant, and talented. They did a great job on my hot water heater replacement. They provided great advice & great service.
Kyri and David showed up early, which was fantastic, gave me a quick estimate and started work right away. They had a very positive outlook and made sure we got the desired results. They had excellent communication with me about how the fixes were coming along. I highly recommend.
Price: $1,800–2,000
Services: Outdoor plumbing system repair
Response from the owner · a week ago
Thanks so much for the awesome review! Our team truly appreciates the kind words.
S
Sarah Sullivan4 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Consistently, this team has come through for us over and over. They were at our house last night until 10 o’clock fixing a broken pipe so that we would have water Overnight. Not only are they highly capable, they are professional and kind, and I cannot recommend them highly enough.
Price assessment: Reasonable price
Price: $1,200–1,400
Services: Plumbing pipe repair
Response from the owner · 2 weeks ago
Thank you for the shout out! It was a pleasure working with you!
Plumber's Crack Coffee Co.2 reviewsiTotal number of Google reviews Plumber's has written across all businesses on Google Maps, not just this one.
I contacted Jobe & Sons Plumbing based upon online reviews and recommendations. I was able to schedule an appointment at a time convenient to my schedule and was notified of the technician's arrival 30 minutes ahead of time. The technician, Alex, arrived as scheduled. He asked relevant questions and importantly, listened to the answers. He diagnosed the suspected cause of my complaint and took the time to offer clear instructions for a solution. I found Alex to be knowledgable, a clear communicator, and good listener with a very pleasant and respectful demeanor. While it appears that I have been able to solve the issue based on Alex's recommendations, I would not hesitate to contact Jobe & Sons for any future plumbing needs.
Services: Service not listed
Samantha SalvinoLocal Guide · 16 reviewsiTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
Stephen of Jobe and Sons was incredibly fast and professional when he came to fix my shower faucet. I can not say enough positive remarks about this company. Thank you, thank you, thank you! I will definitely call again.
Response from the owner · 6 months ago
Thank you so much for the kind words! It was a pleasure doing work with you! Can’t wait to serve you again!
Pamela Lopez4 reviewsiTotal number of Google reviews Pamela has written across all businesses on Google Maps, not just this one.
I have had Alex and Steven come to my home several times and they are outstanding. On time, reasonably priced and they get the job done efficiently! I highly recommend Jobe and Sons!
Wanda Patton4 reviewsiTotal number of Google reviews Wanda has written across all businesses on Google Maps, not just this one.
Jobe and Sons installed a new hot water heater for me. Stephen and Alec were professional, friendly and gave me great advice. I definitely recommend this company.
Services: Water heater installation
MARGARET BERGIN3 reviewsiTotal number of Google reviews MARGARET has written across all businesses on Google Maps, not just this one.
We remodeled a 1979 townhome. We used Jobe And Sons twice for our plumbing needs. They were fantastic. Stephan did a video call estimate which worked really well for our calendars. Aaron and David showed up exactly on time and were very professional. They are knowledgeable, punctual, and courteous. They kept us informed of the project status throughout the day. We definitely recommend Jobe And Sons and will certainly use them again.
