Photographer · St. Louis Park, MN · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 201 photographersiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★74 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Joe and Jen Photo five stars across 74 reviews, highlighting their professionalism, punctuality, and ability to create a relaxed atmosphere for clients. Customers frequently describe the team as organized, patient, and skilled at capturing candid moments during weddings, family sessions, and product shoots. The photography is noted for its natural, documentary style that effectively documents emotional connections and unique details. No recurring criticisms or low-star patterns appear in the provided excerpts.
Google rating: 5.0 out of 5 from 74 reviews (100% five-star).
Reviews on this page: 74 Google reviews (72 with written comments, 14 with photos).
Owner responses: the business replied to 32% of reviews.
Most recent review: August 25, 2026.
Service: Photographer serving St. Louis Park, Minnesota.
Data from Google, last updated October 25, 2026.
Score profile vs other photographers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.
Joe and Jen PhotoPhotographers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Joe and Jen Photo: 100/100 on this factor. Category median: 99.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Joe and Jen Photo: 99/100 on this factor. Category median: 99.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Joe and Jen Photo: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Joe and Jen Photo: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Joe and Jen Photo: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 62.–
–
Bar = this company · dark tick = category median.
Star ratings
74 Google reviews we collected
5.0of 5
5 stars74100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 72 written reviews
94%praise
Praise11294%
Complaints76%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price360%
Reasonable240%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
6topics
Would recommend3328%
Staff & attitude3126%
Honesty & trust1714%
Speed & response1613%
Quality & results119%
Communication119%
What customers talk about
We read 72 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I would highly, highly recommend them if you are looking for five star photographers to document your day.”
“I could not recommend them highly enough, they are incredible photographers and wonderful people.”
“They showed up to both shoots with enthusiasm and professionalism.”
“Also, as a total bonus, Joe and Jen are kind and cool people who are genuinely enjoyable to be around!”
“Showing and explaining what I do and sharing it to social media has been the number one reason my business has grown so quickly in the last three years.”
“We found Joe and Jen and were beyond impressed, from the start they were thorough, thoughtful, inquisitive, and so so so creative.”
“In initial meetings and emails, they answered all of our questions diligently and genuinely.”
People customers mention
Photography4 reviews
Minneapolis3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Joe and Jen Photo for 4 kinds of job. Pick one to see what they paid and said.
Katie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Launching a new brand is scary so working with the right people can make or break it. We found Joe and Jen and were beyond impressed, from the start they were thorough, thoughtful, inquisitive, and so so so creative. Our brand looks better now than ever before and we are so thankful for the work they put into our…
Great priceCommercial photography
Jolene3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My company worked with Joe and Jen on kids product both in their studio and on location. They showed up to both shoots with enthusiasm and professionalism. We were impressed with their ability to make the kids laugh, listen, and have fun, all while capturing these fleeting moments on camera. If I could give more…
Reasonable priceChildren's photography
Kimberly2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Joe and Jen were absolute DELIGHTS to work with! We hired them for a product shoot with child models, and Joe was so patient and great with the kids while Jen kept everything moving smoothly behind the scenes. She made sure we stuck right to our shot list without ever feeling rushed. Really couldn't have asked for a better team!
Great priceCommercial photography
Annie3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
We cannot not recommend Joe and Jen enough! They photographed our wedding and, from start to finish, were delightful to work with. My husband and I were looking for great photos that would feel natural and capture the day as it unfolded. That's EXACTLY what our final photos reflected! Joe and Jen have such an eye…
Molly11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
10 out of 10! We loved having Joe and Jen as a key part to our daughter and son-in-law's wedding! They were fun, professional, easy to be around, organized and just all around really enjoyable people! Can't wait to see the photos! Highly recommend!!!!
Reasonable priceWeddings
EliseLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
I am so grateful to Joe and Jen for photographing my family. It was really tough to coordinate my family's schedule and I was able to book Joe 4 days before the shoot! He made us feel so comfortable and did a great job getting the baby and the kids to smile. The photographs turned out so lovely-- we truly will treasure them forever.
Launching a new brand is scary so working with the right people can make or break it. We found Joe and Jen and were beyond impressed, from the start they were thorough, thoughtful, inquisitive, and so so so creative. Our brand looks better now than ever before and we are so thankful for the work they put into our product. We'll be back to capture more product with them as soon as we can! Thanks Joe & Jen!
Price assessment: Great price
Services: Commercial photography
Jolene Morrow3 reviewsiTotal number of Google reviews Jolene has written across all businesses on Google Maps, not just this one.
My company worked with Joe and Jen on kids product both in their studio and on location. They showed up to both shoots with enthusiasm and professionalism. We were impressed with their ability to make the kids laugh, listen, and have fun, all while capturing these fleeting moments on camera. If I could give more than 5 stars I would. We will definitely reach out to them in the future.
Price assessment: Reasonable price
Services: Children's photography
Kimberly Costello2 reviewsiTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Joe and Jen were absolute DELIGHTS to work with! We hired them for a product shoot with child models, and Joe was so patient and great with the kids while Jen kept everything moving smoothly behind the scenes. She made sure we stuck right to our shot list without ever feeling rushed. Really couldn't have asked for a better team!
Price assessment: Great price
Services: Commercial photography
Annie Maillet3 reviewsiTotal number of Google reviews Annie has written across all businesses on Google Maps, not just this one.
We cannot not recommend Joe and Jen enough! They photographed our wedding and, from start to finish, were delightful to work with. My husband and I were looking for great photos that would feel natural and capture the day as it unfolded. That's EXACTLY what our final photos reflected! Joe and Jen have such an eye for capturing beautiful moments without making the wedding day feel like it's "all about the photos."
Looking back on our photos, Joe and Jen do not sacrifice the quantity or quality at all by taking a more documentary, candid approach - in fact, it is enhanced. The photos we received were incredibly professional, beautiful, and captured our authentic smiles and emotions. It was so lovely to see the wedding day through their lenses.
Also, as a total bonus, Joe and Jen are kind and cool people who are genuinely enjoyable to be around!
Linnea Mengar4 reviewsiTotal number of Google reviews Linnea has written across all businesses on Google Maps, not just this one.
This review is SO delayed, but I can’t say enough good things about Joe and Jen. My husband and I got married in a small wedding (30 people) last year. Neither of us had ever attended a wedding so small and didn’t really know where to start in terms of planning. After seeing Joe and Jen’s work online, we reached out and asked to meet about photography. In initial meetings and emails, they answered all of our questions diligently and genuinely. Going above and beyond, they gave insights into what our small wedding could look like and truly helped to create the framework of our entire day.
I cannot say enough good things about the photographs. Looking back a year later, I can still feel our wedding day because of the quality of our photos. Their approach is so authentic—I never felt like we were posing for photos, it really just felt like they were documenting our day.
Without any doubt, Joe and Jen were THE highlight of our wedding planning experience. I would highly, highly recommend them if you are looking for five star photographers to document your day.
Response from the owner · 3 months ago
Love you so much Linny!!! I miss this day!!
Molly Trettel11 reviewsiTotal number of Google reviews Molly has written across all businesses on Google Maps, not just this one.
10 out of 10! We loved having Joe and Jen as a key part to our daughter and son-in-law's wedding! They were fun, professional, easy to be around, organized and just all around really enjoyable people! Can't wait to see the photos! Highly recommend!!!!
Price assessment: Reasonable price
Services: Weddings
Response from the owner · 4 months ago
Thank you so much Molly! We absolutely loved working with your family ❤️
Elsie Stickler4 reviewsiTotal number of Google reviews Elsie has written across all businesses on Google Maps, not just this one.
TLDR; if you want beautiful pictures that will perfectly capture your wedding day, look no further.
Joe and Jen are not only phenomenal photographers, but also all around incredible individuals. They cannot wait to get to know you, to be excited on your behalf, and to help make your wedding dreams a reality. They make it easy for you (and your most stubborn family members) to smile naturally. They will capture those little moments you thought nobody noticed. And they're going to make it all SO FUN along the way!
And for any of my queer friends reading this review, these two are the photographers for you. As a nonbinary person, navigating the highly gendered expectations of a wedding, let's be honest, sucks. But Jen and Joe will make it as easy and fun and exciting as it should be. They will never make assumptions about you, will never put you on the spot, and never make a thoughtless comment. Instead they give you the space to make YOUR dream wedding, and they will capture it with incredible love and care. They will adore you, not out of some effort to be extra inclusive, but just because they see you for who you are.
If I had any critique it's that Jen and Joe live too far away from me, which makes it so much harder to get tacos together!
Price assessment: Great price
Services: Weddings, Wedding and engagement, Family and group, Wedding albums, Portrait photography, Wedding photo packages, Wedding ceremony photography, Couples photography, Pre-wedding photo shoots, Individual photography
Response from the owner · 4 months ago
YOU'RE THE LOML!!!!
Elise EstradaLocal Guide · 22 reviewsiTotal number of Google reviews Elise has written across all businesses on Google Maps, not just this one.
I am so grateful to Joe and Jen for photographing my family. It was really tough to coordinate my family's schedule and I was able to book Joe 4 days before the shoot! He made us feel so comfortable and did a great job getting the baby and the kids to smile. The photographs turned out so lovely-- we truly will treasure them forever.
Services: Family and group, Children's photography
Jacob Warehime8 reviewsiTotal number of Google reviews Jacob has written across all businesses on Google Maps, not just this one.
Joe and Jen were everything we wanted from our wedding photographers and more. They didn’t just document our day—they captured the heart and soul of it. Their warm, easygoing energy kept everyone calm and grounded during a high-stress day. In fact, many guests made a point to tell us how lovely they were to work with.
As far as images go, we love their grounded, natural style. They have an incredible eye for detail and perfectly captured those candid, heartfelt moments that would have otherwise escaped us during the day. Even the posed photos have an authentic, personal feel. I don't think we received a single image that we didn't love.
Beyond the stunning photography, working with them—both on the day of and the coordination leading up to the event—was an absolute joy from start to finish, and we couldn’t be more grateful for their incredible work.
Highly recommend working with Joe and Jen!
Response from the owner · a year ago
Thank you so much Jacob!! We LOVED our time with you - and we are huge Jacob and Anna fans for life!!!!
Dan Peck3 reviewsiTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Jen and Joe were incredible, and working with them was easily one of the best decisions we made when planning our wedding. Not only do they take amazing photos, they are also experts at getting everyone comfortable and making the process genuinely fun. One of the highlights of our wedding was taking pictures with friends and family and responding to the prompts Jen and Joe asked all of us while they took photos—it made the day feel that much more special, and helped us stay in the moment with the people we loved. I could not recommend them highly enough, they are incredible photographers and wonderful people.
Response from the owner · 2 years ago
Thank you so much for these beautiful words, Dan!! There will always be a massive place in our hearts for you, Katie, and your people ❤️❤️❤️
