Lawn care service · Louisville, KY · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%66+16Value 14%77+10.9Replies to reviews 7%31+2.2Craft & service penalty55−4.5Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#53 of 57 mulching servicesiPosition by Experts Score among all companies we track in this category. · better than 7%
4.8★★★★★200 Google reviews · 24 photos
92%five-star reviews
4.79★last 12 monthsiAverage stars on reviews from the last 12 months only.
5.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers of Joe's Lawn Care in Louisville, KY, frequently highlight punctuality, reasonable pricing, and effective communication for services including mowing, trimming, leaf removal, and gutter cleaning. The business maintains a 4.8-star rating from 200 reviews, with the owner responding to 16% of feedback. While most customers describe the staff as professional and reliable, recurring criticisms in low-star reviews involve damage to landscaping features during mowing, perceived rudeness, and instances of unfulfilled service promises.
Google rating: 4.8 out of 5 from 200 reviews (92% five-star).
Reviews on this page: 200 Google reviews (171 with written comments, 7 with photos).
Owner responses: the business replied to 16% of reviews.
Most recent review: September 25, 2026.
Service: Mulching Service serving Louisville, Kentucky.
Data from Google, last updated November 1, 2026.
Score profile vs other mulching services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Joe's Lawn CareMulching Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Joe's Lawn Care: 74/100 on this factor. Category median: 88.B
74
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Joe's Lawn Care: 66/100 on this factor. Category median: 83.B
66
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Joe's Lawn Care: 55/100 on this factor. Category median: 96.C
55
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Joe's Lawn Care: 77/100 on this factor. Category median: 100.B
77
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Joe's Lawn Care: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Joe's Lawn Care: 31/100 on this factor. Category median: 79.D
31
Bar = this company · dark tick = category median.
Star ratings
200 Google reviews we collected
4.8of 5
5 stars18492%
4 stars53%
3 stars11%
2 stars32%
1 star74%
Praise vs complaints
Phrases our text analysis found in 171 written reviews
98%praise
Praise34298%
Complaints82%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
93%fair
Great price1243%
Reasonable1450%
Overpriced27%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results8123%
Speed & response6418%
Staff & attitude6017%
Would recommend5516%
Price & value4513%
Honesty & trust257%
Communication206%
What customers talk about
We read 171 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Joe's Lawn Care does a great job taking care of the outside of my home all year long.”
“Punctual and polite , I used Joes several times on various yard jobs, always impressed how great and clean of a job they do!”
“Joe’s Lawn Care has professional lawn care team that does a really good job.”
“Unprofessional, doesnt take complaints about employees seriously”
“I highly recommend Joe and his crew for any yard work you might require.”
“I won’t be using this company again and don’t recommend them to others.”
“He does a great job and cares about what he does and he’s always dependable and I think the price is always reasonable.”
“No improvement on the yard for the expensive weed control( double cost of the other companies).”
“The communication has been excellent, consistent, and transparent.”
“He listened to our landscaping vision and his team, with Fernando as the lead, were just as thoughtful, caring, and professional in accomplishing our…”
People customers mention
Joes5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Joe's Lawn Care for 8 kinds of job. Pick one to see what they paid and said.
BBrian8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Nothing but good things to say about Joe's Lawn Care. We have their weekly mowing service. They show up as promised and do a great job! Pricing is very reasonable. Highly recommend!
Reasonable priceLawn mowing & maintenance
DDale5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Joe's Lawn Care does a great job taking care of the outside of my home all year long. They keep my lawn looking one of the best in the neighborhood, keep my leaves up in the fall and make sure my drive is clear of snow in the winter. Joe truly cares about his customers!
Grass seedingYard debris removalSod installation
KKrystal10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Exceptional job, I won’t have anyone but Joes handle my yard needs. Punctual and polite , I used Joes several times on various yard jobs, always impressed how great and clean of a job they do!
RRoy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Big shout out to Joe's Lawn Care for taking care of me during a really tough time. Joe have the empathy for.my situation and still getting the job done. Thank you so much Joe.
Great priceLawn mowing & maintenanceWeed controlYard work
TTinaLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★
This is my experience with Joes. Started off good, but as you can see they love to mow when grass is wet and they will aim their mower right at your flowers and any sidewalk posts you got too, so when their done all that wet grass is on your posts. I wanted the tree cut all the way up. That mess costed me $885.…
OverpricedLawn mowing & maintenance
KKathy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I am glad I found Joe’s lawn care a few years ago. He does a great job and cares about what he does and he’s always dependable and I think the price is always reasonable.
Nothing but good things to say about Joe's Lawn Care. We have their weekly mowing service. They show up as promised and do a great job! Pricing is very reasonable. Highly recommend!
Price assessment: Reasonable price
Services: Lawn mowing & maintenance
D
Dale Carman5 reviewsiTotal number of Google reviews Dale has written across all businesses on Google Maps, not just this one.
Joe's Lawn Care does a great job taking care of the outside of my home all year long. They keep my lawn looking one of the best in the neighborhood, keep my leaves up in the fall and make sure my drive is clear of snow in the winter. Joe truly cares about his customers!
Exceptional job, I won’t have anyone but Joes handle my yard needs. Punctual and polite , I used Joes several times on various yard jobs, always impressed how great and clean of a job they do!
R
Roy Little, Jr.4 reviewsiTotal number of Google reviews Roy has written across all businesses on Google Maps, not just this one.
Big shout out to Joe's Lawn Care for taking care of me during a really tough time. Joe have the empathy for.my situation and still getting the job done. Thank you so much Joe.
Price assessment: Great price
Services: Lawn mowing & maintenance, Weed control, Yard work
M
maria14 reviewsiTotal number of Google reviews maria has written across all businesses on Google Maps, not just this one.
This is my experience with Joes. Started off good, but as you can see they love to mow when grass is wet and they will aim their mower right at your flowers and any sidewalk posts you got too, so when their done all that wet grass is on your posts. I wanted the tree cut all the way up. That mess costed me $885. They dont have any business doing residential because they just dont care. Now I'm getting a better job for less money.
Price assessment: Overpriced
Services: Lawn mowing & maintenance
K
Kathy Nelson3 reviewsiTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
I am glad I found Joe’s lawn care a few years ago. He does a great job and cares about what he does and he’s always dependable and I think the price is always reasonable.
S
Steve3 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Joe has taken care of our lawn care for several years. Never missed a mow, always leaves the lawns looking awesome. Also booked other services too - gutter cleaning & weed removal/bush trimming. Always does an amazing job. Thank you!
We are beyond happy with our Landscaping! Joe was so understanding and compassionate. He listened to our landscaping vision and his team, with Fernando as the lead, were just as thoughtful, caring, and professional in accomplishing our dream landscape. We can’t thank you enough for your attention to detail and the execution of delivering such beautiful work at our home. Thank you to the entire team at Joe’s Landscaping! If you’re looking for your dream landscaping to come true, call Joe!! You will be so happy that you did!!! We 100% recommend Joe’s Landscaping!!!!