How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%91+12.9Replies to reviews 7%93+6.6Craft & service penalty89−1.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREJohn Betlem Heating & Cooling
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #85Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 3,618 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired John Betlem Heating & Cooling for 8 kinds of job.
John Betlem Heating & Cooling for general construction
Clear ✕All 94 Google reviews tagged “General construction” · showing 20
Technician did a great job nobody he was talking about nobody he was doing very knowledgeable
They replaced my heating and cooling system and new thermostat. They did a super job. Brandon,Bo, Mac where very friendly and helpful with everything they did and how to maintain it.
Our garbage disposal was clogged (my fault) and Jameison Baker came and cleaned the clog in no time at all and then taught me how to keep my garbage disposal clean! I will definitely be asking for Mr. Baker to come back whenever we have a plumbing issue! And not for nothing, he’s funny too!
The two technician were so professional and amazing on the hot water tank and pipe that they fix Thank you so much Please give those two a raise
Was very happy with the professionalism of this outfit. They worked non-stop till everything was done and working correctly. Had a new furnace and a/c installed. Def recommend!
Very helpful and nice. Even the AI girl is nice hahaha. The technicians are very good and knowledgeable and pleasant to talk to.
Excellent work
Trevor was very personable and did an excellent job of providing explanations to our questions and performing the necessary repairs.
Thomas did a great job. Very professional and efficient. Very knowledgeable. Replaced electrical service. Coordinated with RG&E.
On
He was friendly. He was informative and cared deeply about what need to be done in our house to make us happy.
Brad and Akiel were very professional in their tasks. They were both competant and courteous. They represent the Betlam team very well and are fine ambassadors for the company.
Zach LeMarche performed an energy audit. He did an excellent job, was obviously very knowledgeable, was easy to talk to, and explained everything he was doing. A very good experience!
Thanks for your time and your help your friend always Bob
Quick to solve our problem. Friendly and gave advice.
Excellent and courteous service. Complete professionals.
Your techs showed up on time and quickly started work and completed job in a very timely fashion👍👍
Professional and job well done!
Excellent company
Very pleased with the entire process working with this company. ( Dylan ) was respectful, polite, and a competent technician. Highly recommend.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 389 | $27–$251 |
| Heating system maintenance | 357 | $37–$278 |
| Heating system installation | 304 | — |
| A/C system maintenance | 266 | $27–$483 |
| Heating system repair | 219 | $161–$834 |
| Install AC | 199 | — |
| HVAC system repair | 117 | $124–$818 |
| Install thermostat | 109 | — |
