Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
Customers frequently highlight the punctuality, thoroughness, and clear communication provided during pest control services, noting that technicians often explain procedures and accommodate specific household needs. Many reviewers report effective results for issues like fire ants and spiders, citing reasonable pricing and responsive scheduling. However, a few lower-rated reviews criticize inconsistent follow-up on estimates and discrepancies regarding upfront payment requirements or incomplete jobs.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
751 Google reviews we collected
Phrases our text analysis found in 578 written reviews
Price verdicts customers left with their Google review
Middle half of what 49 customers paid ($128–$156) · gold mark = category median.
How often each topic comes up in the written reviews
We read 578 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I love their bright green logo, the kind voice that answers the phone, how you’re reminded of the future appointment and how they text you when they a…”
“Very thorough and takes the time to explain and allow questions.”
“When I started using Johnny Bugs I had a problem that three other companies did not fix.”
“We are very happy with the service if for any reason we continue to have a problem Johnny Bugs only a phone call away and solving a problem in no time.”
“I recommend Johnny bugs to anyone looking for extermination services!”
“Cannot recommend highly enough no matter the pest issue.”
“Competitive pricing, honesty and effective control is what you'll get With Johnny Bugs!”
“This was not what I signed up for, I was misinformed about pricing and what services are covered.”
“Sean was excellent at explaining the whole experience and procedure.”
“They are so kind, so reliable, and they follow up with you after your service.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Johnny Bugs, Inc. - Pest Control Company for 8 kinds of job. Pick one to see what they paid and said.
I have used Johnny Bugs now for quite a few years. I’d like to say I’m as happy as the first time, but I can’t because they keep getting better! I love their bright green logo, the kind voice that answers the phone, how you’re reminded of the future appointment and how they text you when they are on their way!…
We've been using Johnny Bugs for Fire Ant control for a few years now. I'm very happy with their service and the results. Always try to be careful, but I hardly ever see a Fire Ant nest in our yard. If we do see one, Johnny Bugs comes right out. It's been over 5 years now, and still great service.
My service associate was very courteous, knowledgeable, and very pleasant to have.
Sean was fabulous. Showed up on time...was very thorough and took the time to explain what he was doing and what I should watch for. Great company and reasonable.
J Bugs is a well organized operation that delivers. Under promises and over delivers.. Sean, the tech, was very responsive to my questions and gave good detailed information.
Always a good experience with Johnny bugs! I've been using them periodically for years. My tech remembered I like to keep my spiders in my pool cage and planned the ant extermination around it. I really appreciate a company that is happy to work with me.
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 211 | $58–$214 |
| Spider extermination | 144 | $83–$159 |
| General pest inspection | 129 | $66–$121 |
| Cockroach extermination | 120 | $95–$323 |
| Bug & insect extermination | 84 | $79–$136 |
| Hornet & wasp extermination | 53 | $86–$323 |
| Rodent extermination | 51 | $91–$371 |
| Flea & mite extermination | 36 | $93–$282 |
5.0 ★★★★★ 751 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very thorough and takes the time to explain and allow questions. Also can tell he cared for pets and that is important to us.
I have used Johnny Bugs now for quite a few years. I’d like to say I’m as happy as the first time, but I can’t because they keep getting better! I love their bright green logo, the kind voice that answers the phone, how you’re reminded of the future appointment and how they text you when they are on their way! But when the service person is seen thru my door’s peephole, I am assured my home will be well taken care of! Can’t ask for more! But, you get more. They follow through with this evaluation which says to me, they want to be certain I am happy and at the same time evaluating their employees! How’s that for a glowing review!
Thanks so much and I’m happy to hear your feedback!
Missed a couple of cob webs in the cage area otherwise great job
Been using Johnny Bugs for over a year now. The owner and the two techs we have met have been so kind and knowledgeable. They do a fantastic job We do not have any bug problems now that we have switched over to them.
I recommend Johnny bugs to anyone looking for extermination services! Sean is very friendly and professional and we appreciate Sean's attention to our concerns.
Thank you so much!
We've been using Johnny Bugs for Fire Ant control for a few years now. I'm very happy with their service and the results. Always try to be careful, but I hardly ever see a Fire Ant nest in our yard. If we do see one, Johnny Bugs comes right out. It's been over 5 years now, and still great service.
Awesome thank you!
My service associate was very courteous, knowledgeable, and very pleasant to have.
Nice guy! Great service!
Sean was excellent at explaining the whole experience and procedure. Very knowledgeable and helpful in every aspect of the process. Great addition to your team. Thank you, Tim
Fred was very personable. He text me that day letting me know what time he would arrive. He was very thorough! Compared to the service we have had prior for 14 years and never spent more than 20 mins…. Never mind the over an hour Fred spent on our property. So glad to support a local/family business. This company actually shows they care about their clients. Even asked/brought a little dog treat for our dogs!! Top notch.. so happy my neighbor recommended!!! Thanks Heather!
Thank you for your kind words! We appreciate you! Johnny & Team
Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
