Kitchen remodeler · Boise City, ID · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 40 home remodeling contractorsiPosition by Experts Score among all companies we track in this category. · better than 79%
5.0★★★★★47 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Jones Quality Remodeling LLC five stars based on forty-seven reviews, with the owner responding to ninety-eight percent of feedback. Customers describe the company as punctual, communicative, and fair in pricing, while highlighting meticulous craftsmanship in kitchen, bathroom, and cabinetry projects. Recurring themes include professional organization, transparent communication, and high-quality attention to detail throughout the remodeling process.
Google rating: 5.0 out of 5 from 47 reviews (100% five-star).
Reviews on this page: 47 Google reviews (45 with written comments, 4 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 18, 2026.
Service: Home Remodeling Contractor serving Boise City, Idaho.
Data from Google, last updated November 2, 2026.
Score profile vs other home remodeling contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Jones Quality Remodeling LLCHome Remodeling Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jones Quality Remodeling LLC: 99/100 on this factor. Category median: 98.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jones Quality Remodeling LLC: 98/100 on this factor. Category median: 97.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jones Quality Remodeling LLC: 98/100 on this factor. Category median: 97.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jones Quality Remodeling LLC: 100/100 on this factor. Category median: 98.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jones Quality Remodeling LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
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Bar = this company · dark tick = category median.
Star ratings
47 Google reviews we collected
5.0of 5
5 stars47100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 45 written reviews
99%praise
Praise10699%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price457%
Reasonable343%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results2523%
Staff & attitude2221%
Would recommend2221%
Communication1312%
Honesty & trust1312%
Speed & response98%
Price & value33%
What customers talk about
We read 45 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Steve was present every step of the way and his attention to detail shows in the high quality of workmanship.”
“Stephen listened intently and offered several great ideas, it was a nice kickstart to the project.”
“Our new bathroom is absolutely beautiful and we highly recommend Jones Quality Remodeling to anyone considering a remodel.”
“Steve is an exceptional communicator, provided accurate and fair quotes and provided superior craftsmanship.”
“I would highly recommend Steve of Jones Quality Remodeling to anyone looking for a reliable contractor who takes pride in high-quality work.”
“From start to finish, Steve was professional, responsive, and clearly committed to delivering quality results.”
“Steve Jones is a terrific craftsman and carpenter that is reliable, fair, and easy to work with.”
People customers mention
Steve17 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Jones Quality Remodeling LLC for 3 kinds of job. Pick one to see what they paid and said.
BBonnie7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
We are very happy with our bathroom remodel. Steve was present every step of the way and his attention to detail shows in the high quality of workmanship. The entire process was smooth and stress free. Our new bathroom is absolutely beautiful and we highly recommend Jones Quality Remodeling to anyone considering a remodel.
Reasonable priceBathroom remodeling
TTim13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Steve is an exceptional communicator, provided accurate and fair quotes and provided superior craftsmanship. Steve is a delight to deal with, we highly recommend him.
Great priceRemodeling
KKatie11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Steven is as really nice! I had a few questions on what to do with my kitchen backsplash and he helped us get in the right direction on design! Super nice guy!!!!
NNicholas4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Great guy who loves what he does, and does great work! From small jobs to complete remodels - his craftsmanship is top notch.
PPJ5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
I've worked with Steve. He pays attention to detail and does high quality work! I would recommend him and his work!!!
Great priceRemodeling
LLaura4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
We had a great experience meeting with Steve from Jones Quality Remodeling. From the start, he was professional, knowledgeable, and very easy to talk to. He took the time to listen to our ideas, explained the process clearly, and gave honest feedback without any pressure.
Steve came across as someone who truly…
We are very happy with our bathroom remodel. Steve was present every step of the way and his attention to detail shows in the high quality of workmanship. The entire process was smooth and stress free. Our new bathroom is absolutely beautiful and we highly recommend Jones Quality Remodeling to anyone considering a remodel.
Price assessment: Reasonable price
Services: Bathroom remodeling
J
Jason Taylor7 reviewsiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
We recently purchased a home in Meridian, Idaho and wanted to convert an existing bedroom to an office/TV room. After doing some research and reading reviews from both homeowners and contractors, I scheduled an appointment with Stephen Jones. The initial meeting was more of a collaboration because we knew what we wanted to do but there were several options to discuss. Stephen listened intently and offered several great ideas, it was a nice kickstart to the project. A few days later, we received his proposal and signed the contract. We left town, coming back and forth a just few times; we were so impressed by Stephen’s constant communication, job site cleanliness, his suggestions and overall professionalism. I told him 4-5 times throughout the project “it’s such a pleasure, working with a true professional”, I truly mean it. My wife and I have either built or remodeled 20+ homes and working with Stephen was by far the best experience I’ve ever had. You’ll see one of my photos of a mirror built into a wood trim niche; that was the existing door opening into a bedroom. He’s very creative and detail oriented, I highly recommend him!
Price assessment: Reasonable price
Services: Remodeling
Response from the owner · 2 months ago
Thank you so much, Jason, for this generous review! You and Amy were an absolute pleasure to work with. Coming from a retired contractor who's remodeled 20+ homes, hearing that this was the best experience yet means a great deal to me and my team.
I am so glad the mirror niche turned out to be a highlight — that kind of creative, detail-oriented touch is what I love bringing to every project.
Please don't hesitate to reach out if you need anything in the future — thank you again for the trust and the recommendation!
T
Tim Morrison13 reviewsiTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Steve is an exceptional communicator, provided accurate and fair quotes and provided superior craftsmanship. Steve is a delight to deal with, we highly recommend him.
Price assessment: Great price
Services: Remodeling
Response from the owner · 3 months ago
Tim, thank you so much for this wonderful review — I really appreciate you taking the time to share it. Clear communication and fair, accurate quotes are things I take a lot of pride in, so it means a great deal to know that came through on your project. It was a pleasure working with you and Julie, and I'm grateful for your trust and your recommendation. Thanks again for choosing me for your remodel!
P
Paul Parendo8 reviewsiTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
We had a fantastic experience working with Steve Jones of Jones Quality Remodeling LLC on our recent home remodel. The scope of work was extensive—new flooring throughout our entire downstairs, complete kitchen and office cabinet installation, new countertops and backsplash, painting throughout, replacement of baseboards, and a full staircase remodel to modernize the space.
From start to finish, Steve was professional, responsive, and clearly committed to delivering quality results. His attention to detail really stood out, especially in the finish work and the staircase transformation, which completely elevated the look of our home.
Equally important, Steve was very thoughtful and respectful of our home throughout the project. He kept the work areas clean and organized, and always made sure everything was tidied up at the end of each day before leaving, which we greatly appreciated.
The craftsmanship across every aspect of the project was excellent, and everything came together exactly as we had hoped. The new flooring flows seamlessly, the cabinetry and countertops look great, and the updated staircase has become a true focal point.
Overall, the work was outstanding, and we’re extremely happy with the results. I would highly recommend Steve of Jones Quality Remodeling to anyone looking for a reliable contractor who takes pride in high-quality work.
Price assessment: Great price
Services: Remodeling, Kitchen remodeling
Response from the owner · 4 months ago
Thank you so much Paul for taking the time to share such a detailed and thoughtful review! It was truly a pleasure working with you and Kori on this project. A remodel of this scope — flooring, cabinetry, countertops, painting, baseboards, and the staircase — requires a lot of trust in your contractor, and we never take that lightly.
We're also glad that keeping your home clean and organized throughout the process made a difference. We believe that respecting your space is just as important as the quality of the work itself.
We're so happy everything came together exactly as you envisioned, and we're grateful for your kind recommendation. If you ever have future projects in mind, we'd love the opportunity to work with you again. Enjoy your beautifully updated home!
K
Katie Carter11 reviewsiTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Steven is as really nice! I had a few questions on what to do with my kitchen backsplash and he helped us get in the right direction on design! Super nice guy!!!!
Response from the owner · 9 months ago
Thank you so much for the kind words! I’m glad I could help guide you with your kitchen backsplash design. It was a pleasure working with you.
N
Nicholas Leigh4 reviewsiTotal number of Google reviews Nicholas has written across all businesses on Google Maps, not just this one.
Great guy who loves what he does, and does great work! From small jobs to complete remodels - his craftsmanship is top notch.
Response from the owner · 10 months ago
Nicholas, thank you so much for the kind words! I truly appreciate you taking the time to share them.
I’m grateful for the opportunity to do work I love, and it means a great deal to know the craftsmanship comes through.
Thanks again for your support and trust!
P
PJ Langston5 reviewsiTotal number of Google reviews PJ has written across all businesses on Google Maps, not just this one.
I've worked with Steve. He pays attention to detail and does high quality work! I would recommend him and his work!!!
Price assessment: Great price
Services: Remodeling
Response from the owner · 10 months ago
Thank you so much for your kind words and thoughtful recommendation—I'm genuinely thrilled to hear about your positive experience! It means the world to me that you took the time to share it, especially highlighting my attention to detail and commitment to quality work. Those are core values in everything I do, and your recognition motivates me even more. If there's anything else I can assist with in the future, please don't hesitate to reach out!
L
Laura Hurtado4 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
We had a great experience meeting with Steve from Jones Quality Remodeling. From the start, he was professional, knowledgeable, and very easy to talk to. He took the time to listen to our ideas, explained the process clearly, and gave honest feedback without any pressure.
Steve came across as someone who truly cares about quality work and doing things the right way. He was transparent, punctual, and respectful of our time, which made us feel confident and comfortable moving forward.
If you’re looking for a contractor who is trustworthy, communicative, and genuinely invested in helping you make the right decisions for your project, we would definitely recommend Jones Quality Remodeling.
— JP & Laura
Response from the owner · 10 months ago
Thank you so much, JP and Laura, for your wonderful 5-star review—it truly means a lot to me.
It was an absolute pleasure meeting you both and diving into your ideas. I’m thrilled to hear that you felt at ease throughout the process and that my commitment to truly listening, being fully transparent, and providing honest, thoughtful feedback resonated with you. These principles are at the heart of how I work, and they’re what make collaborations most rewarding and successful.
Thank you again for your trust, your kind words, and for taking the time to share your experience. I’m grateful for your recommendation and look forward to the possibility of working together in the future.
J
John Hodge2 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Steve is the exact type of person that you would want working on any remodel project in your home. He is kind, reliable, and quality driven. He communicates by listening to the customer needs first and foremost, then delivers his detailed and empathetic responses. His work is first class and on time. I recommend Jones Quality Remodeling to anyone looking for home remodel services.
Response from the owner · 10 months ago
John, thank you so much for taking the time to leave me such a great review!
I am always humbled when people speak of me and my work. In over 45 years I have yet to cut the perfect miter. I owe much of my success to my team of specialty contractors. They are all such talented professionals and are a pleasure to work with.
I believe in always striving to do your best in all aspects of life.
I believe in treating others the why you want to be treated.
Having a mindset that there are “No problems- Only Solutions.”
Clear and open communication is essential for understanding.
Never stop growing in truth and love.
-Steve
L
LCDinIDLocal Guide · 15 reviewsiTotal number of Google reviews LCDinID has written across all businesses on Google Maps, not just this one.
Steve does incredible work. But, more than that, he's about as good a man as you can hope to find! "Quality" is right! He's a high quality individual who is a high quality craftsman. Highly recommend!!
Response from the owner · 10 months ago
Thank you so much Clint, for this incredibly kind review! Your words truly mean the world to me. I'm honored to have earned your trust and grateful for the recommendation. It’s people like you who make this work so rewarding. "Excel still more"
– Steve
