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Jonesboro Animal Clinic

Veterinarian · Jonesboro, LA · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%67+4.7Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 32 pet adoptionPosition by Experts Score among all companies we track in this category. · better than 68%
4.7 ★★★★★ 203 Google reviews · 24 photos
85%five-star reviews
4.71★last 12 monthsAverage stars on reviews from the last 12 months only.
2.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
87%reviews answered by the owner
Aug 2026latest review

Jonesboro Animal Clinic at a glance

Google reviewers rate Jonesboro Animal Clinic 4.7 out of 5 based on 203 reviews, with the owner responding to 87 percent of feedback. Customers frequently praise the staff's professionalism, communication, and care for various animals, including dogs, cats, and livestock. Many note that the clinic handles emergencies and surgeries effectively while maintaining reasonable prices. However, several low-star reviews criticize high costs and allege instances of misdiagnosis or rude phone interactions.

  • Google rating: 4.7 out of 5 from 203 reviews (85% five-star).
  • Reviews on this page: 203 Google reviews (121 with written comments, 11 with photos).
  • Owner responses: the business replied to 87% of reviews.
  • Most recent review: August 18, 2026.
  • Service: Pet Adoption Agency serving Jonesboro, Louisiana.

Data from Google, last updated October 26, 2026.

Score profile vs other pet adoption

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction70Reliability72Craft & service–Value100Momentum100Replies to reviews67Satisfaction: 70 (median 67)Reliability: 72 (median 58)Value: 100 (median 96)Momentum: 100 (median 100)Replies to reviews: 67 (median 40)
Jonesboro Animal ClinicPet Adoption median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jonesboro Animal Clinic: 70/100 on this factor. Category median: 67.B
70
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jonesboro Animal Clinic: 72/100 on this factor. Category median: 58.B
72
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 92.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jonesboro Animal Clinic: 100/100 on this factor. Category median: 96.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jonesboro Animal Clinic: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jonesboro Animal Clinic: 67/100 on this factor. Category median: 40.B
67

Bar = this company · dark tick = category median.

Star ratings

203 Google reviews we collected

  • 5 stars17385%
  • 4 stars168%
  • 3 stars31%
  • 2 stars31%
  • 1 star84%

Praise vs complaints

Phrases our text analysis found in 121 written reviews

  • Praise11293%
  • Complaints87%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price545%
  • Reasonable655%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6050%
  • Price & value2118%
  • Would recommend1210%
  • Quality & results87%
  • Speed & response87%
  • Communication65%
  • Honesty & trust54%

What customers talk about

We read 121 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They are so caring loving and they really care about the animals.”
    “I called to ask about about having my female puppy fixed and whoever they had answering the phone was very rude and disrespectful.”
  • “If you are within barely reasonable driving distance of JAC, you should trust them with your pets.”
    “But the prices they charge for such a rural area, are just so ridiculously high.”
  • “I would recommend this clinic to anyone needing Veterinarian services for their pet.”
  • “Johnson gave Maddie a thorough exam and explained everything to us in detail.”
  • “Dr Johnson performed surgery on Maddie the next day and all went well.”
  • “She walked me through the current problem, treatment plan, and options if it didn’t resolve which I was very thankful for, and I left feeling very con…”
  • “I wouldn't trust very many other people with my children (dogs)”

People customers mention

  • Vet 5 reviews
  • Johnson 4 reviews
  • Kacey 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

What reviewers say about Jonesboro Animal Clinic

From 24 detailed written reviews; every point below is quoted in at least one review.

  • Mentioned most: Friendly & courteous (16 praise); Care with belongings (12 praise); Would recommend (7 praise); Quality of work (6 praise, 1 complaint); Expertise (7 praise); Place & ambience (4 praise); Explains clearly (3 praise); Booking & wait (3 praise).
  • Reported results: 1 problem fixed, 1 exceeded expectations, 1 property damaged.
  • Value for money: 3 said worth it, 1 said overpriced or not worth it.
  • Jobs reviewed: surgery (2).
  • Returning customers: 2 reviewers say they used Jonesboro Animal Clinic before.
👍 “They really care about the animals”
👍 “Thanks for the love and attention”
👍 “Caring for animals you would want”
👎 “Clearly a misdiagnosis of epic proportion”

Reviews for your job

Customers hired Jonesboro Animal Clinic for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

BettyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

If you need a new awesome vet and staff. You definitely need Jonesboro Animal Clinic. They are just the best .🐸

Great priceService not listed
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

Highway robbery on prices! We need another vet in this area that's more affordable. Winnfield is a better clinic, just so far to go for good treatment. Service is fair at Jonesboro animal clinic, but prices are ridiculous

StilezLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

If you are within barely reasonable driving distance of JAC, you should trust them with your pets. They are the standard when it comes to caring for animals you would want when bringing your dog or cat to the vet. Give them the opportunity & they’ll give you peace of mind with the caring of your own loved animals.

Great price
JanLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We love Dr. Johnson and all her staff. They treat us and our fur babies like family. They are very reasonably priced.

Reasonable price
mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very good experience. Doctor, tech, front desk, all very nice and helpful. Helped me work through a problem with my new dog. Will be back and will suggest to my friends and family. MVS MD

Reasonable priceService not listed
Cynt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our puppy needed surgery and we were referred to Jonesboro animal clinic, Our puppys surgery went well,. The staff were all friendly.

Photos

Customer reviews

4.7 ★★★★★ 203 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Janice PeytonLocal Guide · 26 reviewsTotal number of Google reviews Janice has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everyone was amazing. Very professional

  • Price assessment: Reasonable price
Response from the owner · 5 months ago

Thank you for your great review and rating! We appreciate your business and the opportunity to help you and Maggie. Thank you for your trust in us!

Betty PopeLocal Guide · 10 reviewsTotal number of Google reviews Betty has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you need a new awesome vet and staff. You definitely need Jonesboro Animal Clinic. They are just the best .🐸

  • Price assessment: Great price
  • Services: Service not listed
Response from the owner · 11 months ago

Thank you for your great rating! We appreciate your business. Let us know if we can do anything for you.

Michael Whitman2 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highway robbery on prices! We need another vet in this area that's more affordable. Winnfield is a better clinic, just so far to go for good treatment. Service is fair at Jonesboro animal clinic, but prices are ridiculous

Response from the owner · 6 months ago

I'm sorry that you feel this way Mr. Whitman. We try to keep the prices affordable for our clients. Everything has increased these days. We have no control over that. We check our prices regularly to make sure we can charge the least amount possible for our clients. At Jonesboro Animal Clinic, we try our best to provide good quality services at the best prices we can.

Tammy Wigley1 reviewTotal number of Google reviews Tammy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jonesboro Animal Clinic has got to be the best Animal Clinic I have ever taken my dogs too. They are so caring loving and they really care about the animals. They don’t just care about the money like another place does not too far from here like 25 miles. I’m not gonna call a name because I guess that would be rude, my Chihuahua was in very bad pain and they told me that they were open on Saturdays and Winnfield and I called down there to take her and they started diagnosing her without even laying eyes on her and I asked her to bring her to at least get some antibiotics or pain medication for her and they said no I would have to come when the doctor was there I was unable to make it whenever I was supposed to have taken her I could not help that but I want to thank the staff and the veterinarians at Jonesboro Animal Clinic that work on Saturdays for their commitment to their customers and their animals that they bring in there thanks for the love and attention and for helping out my baby girl !! Tammy Durbin Wigley

Response from the owner · 7 months ago

Thanks for your great rating and review! We appreciate your business! Let us know if we can help you with anything. Thanks!

Stilez CarsonLocal Guide · 8 reviewsTotal number of Google reviews Stilez has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you are within barely reasonable driving distance of JAC, you should trust them with your pets. They are the standard when it comes to caring for animals you would want when bringing your dog or cat to the vet. Give them the opportunity & they’ll give you peace of mind with the caring of your own loved animals.

  • Price assessment: Great price
Response from the owner · a year ago

Thank you for your great review! We appreciate your kind comments and look forward to helping you in any way that we can! We are proud to be of service to you and your pet! Thanks again!

Jan DLocal Guide · 10 reviewsTotal number of Google reviews Jan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We love Dr. Johnson and all her staff. They treat us and our fur babies like family. They are very reasonably priced.

  • Price assessment: Reasonable price
Response from the owner · 9 months ago

Thank you for your great review! We love to have y'all visit us - y'all are family to us! Thanks again!

mark shelton2 reviewsTotal number of Google reviews mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good experience. Doctor, tech, front desk, all very nice and helpful. Helped me work through a problem with my new dog. Will be back and will suggest to my friends and family. MVS MD

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · 10 months ago

Thank you for your great rating and your very kind comments! We appreciate your business and look forward to helping you any way that we can in the future. Thanks again!

Angie Rinehart KillingsworthLocal Guide · 3 reviewsTotal number of Google reviews Angie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

JAC is the absolute 💯 best around!!

Response from the owner · 11 months ago

Thanks for your great review and your very kind words! We appreciate your business. Thanks for trusting us with Ozzie.

Alyse Gordon1 reviewTotal number of Google reviews Alyse has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The clinic as a whole is so very wonderful! i am a hard owner to deal with and they handle me with such grace. they love our babies and it shows in how they care for them. they go above and beyond for you and your pet! in march when our little Roux,14, went into heart failure, Dr Kaci and her wonderful team got him through the crisis and into medical management, and their pricing on his lifelong meds is a life saver! literally! recently our Koda 12 had to have a tumor removed. him being an older GSD, surgery was scary for me! but Dr Hartwell and the team put together an amazing plan, not only was the tumor removed but also some other lumps. and they even gave him the most pawtacular peticure! then someone had to have given him some belly rubs, because when it was time for pick up, he was so comfortable that he didn't want to be bothered to be woken up! that says a lot about the care he received, he felt safe enough to sleep and wasn't in a hurry to leave! i am very thankful for all of yall! thank you!

  • Price assessment: Great price
Response from the owner · 11 months ago

Thank you so much for your wonderful review! We love your babies and are happy to help anyway we can!

Cynt Setliff5 reviewsTotal number of Google reviews Cynt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our puppy needed surgery and we were referred to Jonesboro animal clinic, Our puppys surgery went well,. The staff were all friendly.

Response from the owner · a year ago

Thank you for your great review! We appreciate your business! Let us know if we can help you in any way.

Jonesboro Animal Clinic on Google Maps →

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