Analyzing 7,446,1287.4M ReviewsFor 21,00321K Experts

Experts Reviews · Company report
Joseph & Hetrick, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%79+46.4Reliability 26%77+20.1Value 15%90+13.7Craft & service penalty98−0.2Momentum penalty55−4.5Experts Score= 75Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Joseph & Hetrick, LLC

Seattle, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 50 tax services · 4.9★ from 44 Google reviews

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Percentile vs other tax services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Joseph & Hetrick, LLC is better than 79% of tax services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Joseph & Hetrick, LLC is better than 77% of tax services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Joseph & Hetrick, LLC is better than 98% of tax services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Joseph & Hetrick, LLC is better than 90% of tax services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Joseph & Hetrick, LLC is better than 55% of tax services.C
55
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Joseph & Hetrick, LLC is better than —% of tax services.–
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Reviews for your job

Customers hired Joseph & Hetrick, LLC for 1 kinds of job.

Joseph & Hetrick, LLC for tax preparation

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Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 52/100.How Job match is calculatedBuilt only from reviews Google tagged “Tax Preparation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.75%

All 4 Google reviews tagged “Tax Preparation”

Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

J&H is a fantastic modern tax advisory firm. They are knowledgable and kind, and take the stress away from complex tax situations. I've worked with Deva and her team for several years. They are especially knowledgeable about equity comp and navigating complex tax situations. They are highly responsive and easy to…

Great priceTax Preparation
Laurie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Joseph and Hetrick have been doing my taxes for years and have made this experience stress free. Every year when I have to gather all my tax documents they seem to improve their process with an up to date planner that makes it so much easier for someone like me who used to spend days and weeks gathering all that…

Great priceTax PreparationTax planning
RyanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

The price they charge for basic tax preparation is borderline criminal. They prepared a joint file for myself and my wife for $1500. When we interviewed them they talked about tax minimization strategies related to RSUs and other services I would expect for a $1500 tax filing, but none of these strategies were ever…

OverpricedTax Preparation
Cara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Deva was extremely professional, kind, and knowledgable in helping me feel confident in my tax preparation. I would recommend any of my friends here.

Great priceTax Preparation

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 75%Reasonable 0%Overpriced 25%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tax Preparation4—

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