How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%87+6.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREJP Carpet Cleaning Expert Floor Care
Los Angeles, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 39 grout cleaning · 5.0★ from 288 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired JP Carpet Cleaning Expert Floor Care for 8 kinds of job.
JP Carpet Cleaning Expert Floor Care for carpet steam cleaning
Clear ✕All 44 Google reviews tagged “Carpet steam cleaning” · showing 40
On time, conscientious, and efficient!
Best experience with a cleaning company! Professional, great job and everything was perfect!
On time, reliable and they get the job done. My carpets haven’t been done in 2 years. I wanted to have the carpets cleaned before the holidays. They were available when I needed them. Very professional and the carpets are cleaned. Thank you.
On time. Excellent work.
Great service and very helpful. Peter and Jackie and team were professional and did excellent service at a great price! I would highly recommend them
Excellent service. Arrived on time and the carpets look great.
They did a great job -- we had several area carpets that needed to be cleaned. Very efficient, professional group.
I would definitely use JP Carpet Cleaning again. Jackie was communicative about my appointment, prompt and tended to my carpets as expected. My carpets were clean and refreshed in no time. I will use them again for any carpet cleaning I need.
Great job. Reasonably priced.
Jacqueline and her wonderful team are amazing. They respond promptly and their cleaning techniques are above and beyond amazing. They get the dog urine out effectively and give new life to old carpets. They pick up and drop off and are just great! Thank you!
They did a great job cleaning our carpets. They got here within the times they promised and were very careful with the furniture and other items they had to work around.
Superb Job!!! “Nothing But The Best” GREAT CUSTOMER SERVICE AND TEAM WORK!!! 😊😊😊 👏👏👏
Jackie is fabulous carpet cleaned . Very neat and I would recommend JP Carpet Cleaning to anyone in need of carpets cleaned. Thank you Jackie as always maxine and david
Great, very good work and nice to work with.
They mostly did tile and grout cleaning but also did an area rug. They were very neat and clean. They were also very polite and respectful. They did an amazing job. The tile floors never looked so good. Even better than the day they were installed some 15 years ago. We will definitely be calling them again to keep our house looking great.
Prompt professional and efficient service ❤️❤️ We highly recommend them!!!
AMAZING WORK! JUDY
Have used them several times over the years and it is always an excellent job.
I normally do not post reviews, but this one is a must! Spoke to Peter today with JP Carpet Cleaning to ask about carpet cleaning for my elderly mother whose dog ruined her carpet with urine. He was honest and recommended that if the urine has soaked through the padding, it would not remove any of the odor. I…
Always the best. Fast scheduling, fast cleaning, carpet looks great!
WOW! Talk about great customer service. These guys were amazing. Professional, kind, personable and great at their job. They came in and made my couch and area carpet basically new again. Such a great experience and amazing prices. Family owned and operated too. Support small business, and if you need anything…
Jackie showed up right when she said she'd be here. She and her team made my floors clean enough to eat off of, which is just what I wanted. All that cleanliness and they did it so quickly! And the price was right...so very reasonable! Also, Jackie is very personable. Talking to her today was like chatting with an old friend.
Everything was perfect! They are friendly, professional and prompt. Thanks JP!
Amazing!
always on time. extremely friendly and efficient.
Amazing!
Amazing service and amazing owners! Have been using them for years, highly recommend!
Very professional, good job and on time!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 44 | $170–$347 |
| General carpet cleaning | 30 | $196–$409 |
| Upholstery cleaning | 17 | $196–$415 |
| Area rug cleaning | 17 | $164–$398 |
| Pet stain & odor removal | 11 | — |
| Grout cleaning | 10 | — |
| Tile cleaning | 10 | — |
| Carpet cleaning | 4 | $169–$360 |
