I have been using this company of several years and the new owner took over and I am not happy with the service. Did not do waht I asked him to do.

JT Tree Service
JT Tree Service at a glance
Customers frequently cite rapid response times, fair pricing, and thorough cleanup as key benefits of JT Tree Service. Reviews highlight clear communication, professional conduct, and the ability to handle both routine trimming and emergency storm damage efficiently. The primary criticism involves a long-term client noting that service quality declined after a change in ownership, specifically regarding unmet requests.
- Google rating: 5.0 out of 5 from 171 reviews (99% five-star).
- Reviews on this page: 171 Google reviews (164 with written comments, 18 with photos).
- Owner responses: the business replied to 18% of reviews.
- Most recent review: October 12, 2026.
- Service: Stump Removal Service serving Indianapolis, Indiana.
Data from Google, last updated October 26, 2026.
Score profile vs other stump removal services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Bar = this company · dark tick = category median.
Star ratings
171 Google reviews we collected
- 5 stars16999%
- 4 stars11%
- 3 stars00%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 164 written reviews
- Praise44199%
- Complaints41%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price133%
- Reasonable267%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Speed & response9922%
- Staff & attitude8519%
- Would recommend7918%
- Price & value7617%
- Quality & results6515%
- Communication297%
- Honesty & trust123%
What customers talk about
We read 164 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Excellent quality of work, done in a timely manner.”
“Pricing is fair, and they’ve always been very respectful of our property.”
“I’ll continue to recommend them and use them for our future tree needs.”
“I cannot recommend them enough!”
“They came on the same day I requested a quote and gave me a very fair estimate.”
“They showed up right on time to start the tree trimming work and did a fantastic job in less than 2 hours.”
“These guys went above and beyond removing our damaged tree from the recent damaging winds during this tornadoe season.”
“Great communication throughout and arrived as scheduled.”
“Josh and his company are true professionals, available at a time when trust and urgency were of the utmost importance.”
People customers mention
- Joel 21 reviews
- Josh 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired JT Tree Service for 4 kinds of job. Pick one to see what they paid and said.
Recent reviews
I have been using this company of several years and the new owner took over and I am not happy with the service. Did not do waht I asked him to do.
Great communication and very reasonable quote. Excellent quality of work, done in a timely manner. Cleaned every bit of the trimmings up as well.
They came on the same day I requested a quote and gave me a very fair estimate. They showed up right on time to start the tree trimming work and did a fantastic job in less than 2 hours. Highly recommend this company!
We’ve had several tree removal jobs with JT Tree, both big and small. Pricing is fair, and they’ve always been very respectful of our property. Would definitely recommend!
These guys were quick to respond to my inquiry, gentle on my pocket, and did a fantastic job! I really appreciated how I was walked through what would be the best kind of trimming for my trees and what kind of trimming could be harmful for the trees during the quote. I highly recommend this team! Thanks again for taking care of my trees!
Josh and team are great! We had JT Tree Service out in the fall after moving into a new home to remove 4 small trees, grind down 2 large stumps, and trim a tree that had branches touching the roof of the house. We had them back out this week to trim the remaining trees on the property. Both times I’ve reached out…
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tree removal | 48 | — |
| Tree trimming & pruning | 32 | — |
| Tree stump removal | 31 | — |
| Tree stump grinding | 11 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 171 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great communication and very reasonable quote. Excellent quality of work, done in a timely manner. Cleaned every bit of the trimmings up as well.
- Price assessment: Reasonable price
- Services: Tree trimming & pruning
They came on the same day I requested a quote and gave me a very fair estimate. They showed up right on time to start the tree trimming work and did a fantastic job in less than 2 hours. Highly recommend this company!
- Price assessment: Great price
- Services: Tree trimming & pruning
We’ve had several tree removal jobs with JT Tree, both big and small. Pricing is fair, and they’ve always been very respectful of our property. Would definitely recommend!
- Services: Tree trimming & pruning, Tree removal
I woke up on Tue Apr 28 to find a 50 foot tree uprooted and leaning against my house, making creaking noises and threatening to crash through the roof and siding. I made sure my family was safe, moved what I could out of the way, and called around for tree service references. I called three different places to see who could make it out quickly, I got two answering services but Josh answered the phone. Josh was already on another job but said he could finish there and would come out to my house next. He was there within 30 minutes, assessed my precarious situation, lined up a crane, and his crew secured the tree to limit any subsequent damage. The spectacle attracted the attention of my neighbors, who were interested in what was happening & how it would be dealt with. The crew snapped into action, utilizing all the requisite protective gear & safety protocols. Less than four hours later the tree was completely gone, there was minimal damage. Josh and his company are true professionals, available at a time when trust and urgency were of the utmost importance. No doubt I will be calling JT Tree Service for any future tree work.
These guys were quick to respond to my inquiry, gentle on my pocket, and did a fantastic job! I really appreciated how I was walked through what would be the best kind of trimming for my trees and what kind of trimming could be harmful for the trees during the quote. I highly recommend this team! Thanks again for taking care of my trees!
Josh and team are great! We had JT Tree Service out in the fall after moving into a new home to remove 4 small trees, grind down 2 large stumps, and trim a tree that had branches touching the roof of the house. We had them back out this week to trim the remaining trees on the property. Both times I’ve reached out for an estimate, Josh has made it out to our property the same day. I’ve been impressed by how quickly the team was able to get everything done and how clean they left the property on both occasions. I’ll continue to recommend them and use them for our future tree needs.
- Price assessment: Reasonable price
- Services: Tree stump grinding, Tree trimming & pruning, Tree removal
Excellent experience! Great leadership with a very professional team! The quality of work was awesome - with our property they had some challenging work - especially with neighboring properties and they did a wonderful job! Highly recommend!
Thanks Mike, glad we were able to help you out!!
JT’s Tree Service did an excellent job start to finish! Owner came to assess job and provided a timely quote for services. Quote was very reasonable for the size and complexity of the job. Great communication throughout and arrived as scheduled. Crew was very professional and had all safety gear needed to do the job safely. Crew did a great job cleaning up work area when finished. Impressed with this company and would highly recommend if your in the need for these services.
Tyler and Chris were great to work with. Their team cleared an entire lot of trees for us. They are hard workers and did a wonderful job! I highly recommend them!
Business details
- Address: 12732 Castilla Pl, Indianapolis, IN 46236
- Phone: (317) 674-2150
- Website: jttreeservice317.com
- Service area: Indianapolis, IN