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JubileeScape

Landscaper · Mobile, AL · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%22+12Reliability 24%0+0Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty67−3.3Momentum penalty0−10Experts Score= 20Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.20SCORE
DGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#39 of 39 artificial turf installationPosition by Experts Score among all companies we track in this category. · better than 0%
4.5 ★★★★★ 65 Google reviews · 24 photos
85%five-star reviews
2.89★last 12 monthsAverage stars on reviews from the last 12 months only.
30%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
97%reviews answered by the owner
Oct 2026latest review

JubileeScape at a glance

Google reviewers rate JubileeScape 4.5 out of 5 based on 65 reviews, with the owner responding to 97 percent of them. Positive feedback highlights punctuality, detailed communication, and quality work on landscape installations, maintenance, and drainage projects. However, several low-star reviews describe specific incidents involving aggressive driving, unsafe equipment operation near pedestrians, and unresponsive or rude customer service interactions.

  • Google rating: 4.5 out of 5 from 65 reviews (85% five-star).
  • Reviews on this page: 65 Google reviews (47 with written comments, 6 with photos).
  • Owner responses: the business replied to 97% of reviews.
  • Most recent review: October 22, 2026.
  • Service: Artificial Turf Installation serving Mobile, Alabama.

Data from Google, last updated October 29, 2026.

Score profile vs other artificial turf installation

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

Satisfaction22Reliability0Craft & service67Value100Momentum0Replies to reviews95Satisfaction: 22 (median 90)Reliability: 0 (median 89)Craft & service: 67 (median 98)Value: 100 (median 100)Momentum: 0 (median 100)Replies to reviews: 95 (median 77)
JubileeScapeArtificial Turf Installation median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JubileeScape: 22/100 on this factor. Category median: 90.D
22
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JubileeScape: 0/100 on this factor. Category median: 89.F
0
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JubileeScape: 67/100 on this factor. Category median: 98.B
67
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JubileeScape: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JubileeScape: 0/100 on this factor. Category median: 100.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JubileeScape: 95/100 on this factor. Category median: 77.A
95

Bar = this company · dark tick = category median.

Star ratings

65 Google reviews we collected

  • 5 stars5585%
  • 4 stars12%
  • 3 stars00%
  • 2 stars23%
  • 1 star711%

Praise vs complaints

Phrases our text analysis found in 47 written reviews

  • Praise5690%
  • Complaints610%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1829%
  • Quality & results1423%
  • Speed & response1423%
  • Would recommend1016%
  • Communication35%
  • Honesty & trust23%
  • Price & value12%

What customers talk about

We read 47 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They were prompt, courteous, and showed excellent attention to detail.”
    “"I recently witnessed extremely unprofessional and aggressive behavior from an individual I believe was an employee of JubileeScape While driving, a p…”
  • “Kevin and his team did a wonderful job with our landscape install.”
  • “Riley Hutchinson, Manager, has been very attentive and very prompt to respond to all questions and requests.”
  • “I highly recommend Jubileescape to anyone looking for new landscaping and maintenance”
  • “Good communication with account manager.”
  • “We completely trust and rely on this hardworking, professional and personable crew to fulfill our landscape dreams.”
  • “She was extremely short with her answers and even had the audacity to laugh when I asked what info they need for a free estimate.”

People customers mention

  • Hutchinson 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired JubileeScape for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Kristin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★

Planned a day for them to come out, scheduled my day around meeting with them… only for them to be a no show. And they didn’t respond to my text when I asked if they were still coming by. I was ghosted by them.

Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I could not be more satisfied with the service provided by the management and crews with JubileeScape!! Riley and his crews go above and always exceed my expectations. I only wish they could service my property in Louisiana too!!!! Great company to work with!!

Reasonable priceGardening services
HannahLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★

Left lane campers 👎Teach your employees that the left lane is for passing and to stop hogging the left lane, especially carrying a large load of equipment. Your guy stayed in the left lane for at least 5 miles then I watched him struggle to merge right, due to traffic passing him, when he should have been in the…

Hoyt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Kevin and his team did a wonderful job with our landscape install. They were prompt, courteous, and showed excellent attention to detail. I highly recommend Jubileescape to anyone looking for new landscaping and maintenance

Stella1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This is an exceptional landscaping company! They service our church, and it is always in pristine condition! Everything always looks so clean and manicured. We are blessed to have this awesome company take care of the property. They don’t miss! If you are looking for exceptional care and attention to detail in the Mobile, AL area, this is your company!

Trudy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jubileescape, as represented by Caitlin Wishinsky’s team, is far and away the best landscaping company to work with. Her ideas are beautiful and the execution is breathtaking.

Reasonable priceStone landscapingWalkway landscapingGardening services

Photos

Customer reviews

4.5 ★★★★★ 65 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kristin Sofinowski2 reviewsTotal number of Google reviews Kristin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Planned a day for them to come out, scheduled my day around meeting with them… only for them to be a no show. And they didn’t respond to my text when I asked if they were still coming by. I was ghosted by them.

Mark Grillo5 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I could not be more satisfied with the service provided by the management and crews with JubileeScape!! Riley and his crews go above and always exceed my expectations. I only wish they could service my property in Louisiana too!!!! Great company to work with!!

  • Price assessment: Reasonable price
  • Services: Gardening services
Response from the owner · 2 weeks ago

Thank you Mark. Riley gets it done. I hope to see you in the neighborhood soon.

Austin Reeves3 reviewsTotal number of Google reviews Austin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

One of their trucks cut me off and almost ran me off the road

Response from the owner · a month ago

Austin- I am just seeing this comment. I apologize for the delayed response. We have many trucks on the road. Safe driving is of paramount importance to us. All vehicle movements are monitored by GPS. If you could possible remember the location, date and time of day of your observation, I could review review the matter with the driver. Thank you.

Hannah FaulkLocal Guide · 33 reviewsTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Left lane campers 👎Teach your employees that the left lane is for passing and to stop hogging the left lane, especially carrying a large load of equipment. Your guy stayed in the left lane for at least 5 miles then I watched him struggle to merge right, due to traffic passing him, when he should have been in the right lane the entire time. Teach them right before one of them causes an accident and your company ends up liable for it

Response from the owner · a month ago

Hannah - I am just seeing this comment. I apologize for the delayed response. We have many trucks on the road. Safe driving is of paramount importance to us. All vehicle movements are monitored by GPS. If you could possible remember the location, date and time of day of your observation, I could review review the matter with the driver. Thank you.

Hoyt Reynolds2 reviewsTotal number of Google reviews Hoyt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kevin and his team did a wonderful job with our landscape install. They were prompt, courteous, and showed excellent attention to detail. I highly recommend Jubileescape to anyone looking for new landscaping and maintenance

Response from the owner · 5 months ago

Hoyt, we appreciate you taking the time to share your experience. We’re glad to hear you had a great experience with Kevin and his team—they take great pride in their work and attention to detail. We truly appreciate the opportunity to work on your landscape and look forward to working with you again in the future.

Stella Maris1 reviewTotal number of Google reviews Stella has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is an exceptional landscaping company! They service our church, and it is always in pristine condition! Everything always looks so clean and manicured. We are blessed to have this awesome company take care of the property. They don’t miss! If you are looking for exceptional care and attention to detail in the Mobile, AL area, this is your company!

Response from the owner · 6 months ago

Stella, Thank you so much for your kind words! Forrest and his team work hard to keep the church grounds in top shape and it means a lot to know that their efforts are being noticed. We are grateful for the opportunity to serve your church. We will be sure and pass along your kind words to the crew responsible for maintaining the church grounds.

Sandy RendallLocal Guide · 33 reviewsTotal number of Google reviews Sandy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So am waiting on the bus at a bus stop and, one of this company worker decided to blow leaves and dirt and what every else on us. I was wearing light color clothing with a cup with a half open lid. So youcould only imagine how I look and how my drink look. He never said sorry I didn't see you guys there are nothing. It was like he had a attitude. But it gets better, so am trying to clean off the mess he has cause, he comes back at this time my bus is finally here. So he starts to blow it again as we are getting on the bus. He needs to be FIRED! HE IS VERY INCONSIDERATE, EVIL AND DONT CARE ABOUT OTHER PEOPLE.HE IS ALSO A PUNK FOR DOING THAT TO WOMEN. I LEFT A MESSAGE FOR SOMEONE TO GET IN CONTACT WITH ME. LET'S SEE IF THEY DO. MY HAIR MY CLOTHES MY DRINK AND MY WEDGES ARE COMPLETELY COVERED IN DIRT, LEAVES AND HUST NASTY STUFF. IT'S 11:19 ON Wednesday in front of Alta Point, right at Rushing and statin road. Oh by the way he has on a yellow long sleeve tee shirt that says JUBILEE IN THE BACK OF IT HE'S A WHITE MALE WITH A REDDISH BEARD AND RECIDING HAIR ARE EITHER VERY THIN HAIR, BUT NOT ATTRACTIVE AT ALL.🤔

Response from the owner · 6 months ago

Sandy, we sincerely apologize for this experience. What you described is not the level of professionalism or courtesy we expect from our team, and we’re sorry for the inconvenience and frustration it caused you. We take concerns like this very seriously and are reviewing the situation internally. Please call the office and ask to speak to Bryant 251-626-5587 so we can get more information.

Trudy Craft4 reviewsTotal number of Google reviews Trudy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jubileescape, as represented by Caitlin Wishinsky’s team, is far and away the best landscaping company to work with. Her ideas are beautiful and the execution is breathtaking.

  • Price assessment: Reasonable price
  • Services: Stone landscaping, Walkway landscaping, Gardening services
Response from the owner · 6 months ago

Trudy, Thank you so much for complimenting Caitlynn and her team. We are very fortunate to have her and her team here at JubileeScape, helping to Make an Impression for our customers, such as yourself!!

Johny jones1 reviewTotal number of Google reviews Johny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

"I recently witnessed extremely unprofessional and aggressive behavior from an individual I believe was an employee of JubileeScape While driving, a person in a Nissan Frontier with JubileeScape name and logo on the side of it pulled up aggressively beside me, laid on the horn repeatedly, waved their arms wildly making inappropriate hand gestures , and screamed profanities loudly enough that I could clearly hear every word with both our windows up. This occurred in traffic Tuesday February 10 and it felt genuinely intimidating and unsafe. I cannot comment on the quality of Jubileescape’s products/services or the work they perform, as I have no direct experience there. However, this incident raised serious concerns for me about the type of people the company hires or allows to represent it in public (especially if driving a marked vehicle). Allowing employees to behave this way reflects poorly on the business's standards of professionalism and safety. I would be very hesitant to do business with or recommend a company that tolerates or overlooks such conduct from its staff. I hope this feedback reaches management so they can address it appropriately."

Response from the owner · 8 months ago

Johny, The behavior described in your review does not reflect the standards of professionalism and respect we expect from anyone employed at JubileeScape. We are committed to safety, professionalism, and accountability, and we will address any behavior that falls short of those standards. While we cannot confirm the details of this situation based solely on the information provided, all of our vehicles are monitored by GPS tracking devices, and many have dash mounted safety cameras. If you are willing, we would appreciate the opportunity to gather more details so that the driver can be identified and that we can address this behavior with them. Please contact our office at 251-626-5587, tell them it is regarding aggressive driving and and ask for Bryant.

kim rockstall8 reviewsTotal number of Google reviews kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I can not tell you what a wonderful experience I have had with Jubileescape. I had a large project done at my house(drainage added, sod and new flowerbeds) Ashley made an excellent design plan and the flower choices she made for my flowerbeds were excellent. Chad and his crew did excellent work they were very professional and experienced. They were very conscientious of keeping my porches and drive way clean. They even power washed the driveway and sidewalks when they were done. If you are looking for any landscaping work you can not go wrong with Jubileescape. This is a top notch company.

Response from the owner · a year ago

Kimberly, Thanks so much for the kind words. We are very fortunate to have Ashley and Chad as well as his crew members on our team. We strive to "Make an Impression" with our customers, and are so glad that we did that with you!!

JubileeScape on Google Maps →

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