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Junk Droid San Diego

Junk removal service · San Jose, CA · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#34 of 92 furniture removal servicesPosition by Experts Score among all companies we track in this category. · better than 64%
5.0 ★★★★★ 139 Google reviews · 17 photos
99%five-star reviews
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Jul 2025latest review

Junk Droid San Diego at a glance

Google reviewers rate Junk Droid San Diego five stars based on 139 reviews, highlighting punctuality, efficient service, and transparent pricing. Customers frequently note quick response times, same-day availability, and professional communication, including pre-arrival calls and accurate quotes. The team is described as friendly and thorough, often cleaning areas after removal. No recurring criticisms appear in the provided excerpts, and the owner did not reply to any reviews.

  • Google rating: 5.0 out of 5 from 139 reviews (99% five-star).
  • Reviews on this page: 139 Google reviews (120 with written comments, 7 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: July 14, 2025.
  • Service: Furniture Removal Service serving San Jose, California.

Data from Google, last updated November 2, 2026.

Score profile vs other furniture removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction99Reliability99Craft & service100Value100Momentum–Replies to reviews–Satisfaction: 99 (median 98)Reliability: 99 (median 98)Craft & service: 100 (median 100)Value: 100 (median 100)
Junk Droid San DiegoFurniture Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk Droid San Diego: 99/100 on this factor. Category median: 98.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk Droid San Diego: 99/100 on this factor. Category median: 98.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk Droid San Diego: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk Droid San Diego: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 92.–
–

Bar = this company · dark tick = category median.

Star ratings

139 Google reviews we collected

  • 5 stars13899%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 120 written reviews

  • Praise315100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response7724%
  • Staff & attitude7423%
  • Price & value5217%
  • Would recommend4514%
  • Quality & results4013%
  • Communication155%
  • Honesty & trust124%

What customers talk about

We read 120 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They started the job immediately and cleared the junk from my yard that had been accumulating from renovations in the last 6 months.”
  • “Very professional team, who helped me dispose of my old junk.”
  • “Arrived on time, cleaned out everything, very friendly and professional, and the price is fair.”
  • “Would recommend Justin with Junk Droid for any junk pick up needs.”
  • “They're always thorough, arrive on time, and offer fair pricing.”
  • “He was also communicative with when he would be able to show up.”
  • “Smooth process, transparent upfront quote, on-time and get the job done nicely!”

People customers mention

  • Justin 17 reviews
  • Haulers 5 reviews
  • Oscar 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Junk Droid San Diego for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Nathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Used junk droid twice now for junk pick up and Justin was a pleasure to work with. He is considerate and easy going and he has conversations with you like a friend. He was also communicative with when he would be able to show up. Would recommend Justin with Junk Droid for any junk pick up needs.

Ricardo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fantastic customer service! Junk Droid came to my residence and provided an in-person quote. The workers were friendly. They started the job immediately and cleared the junk from my yard that had been accumulating from renovations in the last 6 months. I'm very satisfied with the job that was done, and most importantly, I have my yard back!

RobLocal Guide · 109 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Reliable and efficient service. They were honest and straightforward. Communications were excellent. Price was as estimated.

Yona3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

5 Stars services. 6 seats sectional couch removal. Service person was responsive and efficient. Very helpful!!! I’d recommend Junk Droid to anyone who needs a local junk service.

Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Called them for removal of large office furniture that I no longer needed. Very quick to respond, same day service, in and out in less than an hour. Most importantly very fair pricing! I love the service.

JohnLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Spent two weeks dealing with best buy to haul away my fridge. Found Junk Droid on Google maps. Scheduled on Thursday night. Got an appointment confirmation on Friday. Showed up on Saturday. Got it done in ten minutes. Nice guy. Highly recommended. Will definitely call again.

Photos

Customer reviews

5.0 ★★★★★ 139 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Nathan1 reviewTotal number of Google reviews Nathan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Used junk droid twice now for junk pick up and Justin was a pleasure to work with. He is considerate and easy going and he has conversations with you like a friend. He was also communicative with when he would be able to show up. Would recommend Justin with Junk Droid for any junk pick up needs.

Ricardo M1 reviewTotal number of Google reviews Ricardo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fantastic customer service! Junk Droid came to my residence and provided an in-person quote. The workers were friendly. They started the job immediately and cleared the junk from my yard that had been accumulating from renovations in the last 6 months. I'm very satisfied with the job that was done, and most importantly, I have my yard back!

Rob SheaLocal Guide · 109 reviewsTotal number of Google reviews Rob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Reliable and efficient service. They were honest and straightforward. Communications were excellent. Price was as estimated.

Yona Park3 reviewsTotal number of Google reviews Yona has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

5 Stars services. 6 seats sectional couch removal. Service person was responsive and efficient. Very helpful!!! I’d recommend Junk Droid to anyone who needs a local junk service.

Eric Santiago2 reviewsTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Called them for removal of large office furniture that I no longer needed. Very quick to respond, same day service, in and out in less than an hour. Most importantly very fair pricing! I love the service.

John NgoLocal Guide · 12 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Spent two weeks dealing with best buy to haul away my fridge. Found Junk Droid on Google maps. Scheduled on Thursday night. Got an appointment confirmation on Friday. Showed up on Saturday. Got it done in ten minutes. Nice guy. Highly recommended. Will definitely call again.

Mindy Hernandez3 reviewsTotal number of Google reviews Mindy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great people to work with, will definitely recommend them.

Holly Redahan4 reviewsTotal number of Google reviews Holly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The absolute best! Fast, efficient, affordable, and friendly!

Donna Herrera2 reviewsTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Justin and Oscar were amazing. They showed up on time. They were very efficient with their time. They didn't waste time, they took everything we asked them to take. Both my husband and I were very pleased with their work. I would recommend them without hesitation. Very polite, and considerate of our time. Our backyard 8x10 was filled from side to side back to front top to bottom. And now we can put our lawn mower in there.

daryl tate4 reviewsTotal number of Google reviews daryl has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional team, who helped me dispose of my old junk. I wasn’t even present and they sent me photos of the before and after and payment was made online. Highly recommend!

Junk Droid San Diego on Google Maps →

Business details