Experts Reviews · Company report
Junk Genius X logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Junk Genius X

Broomfield, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 26 ice removal services · 4.9★ from 354 Google reviews

Report card

Percentile vs other ice removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk Genius X is better than 90% of ice removal services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk Genius X is better than 78% of ice removal services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk Genius X is better than 94% of ice removal services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk Genius X is better than 100% of ice removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk Genius X is better than 100% of ice removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Junk Genius X is better than 100% of ice removal services.A
100

Reviews for your job

Customers hired Junk Genius X for 8 kinds of job.

Junk Genius X for mattress removal & disposal

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Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Mattress removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3

All 15 Google reviews tagged “Mattress removal & disposal”

ReneeLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Brian and the other gentleman were great!! Very courteous and kind. This is my forth time using them and will call on them again!! They were a great couple of guys. Very nice company to work with!!

Junk removalHouse & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
PansyLocal Guide · 203 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Bryce and Jack were great! They called to notify me of their arrival time showed up on time completed the job quickly. Will refer others in the future. Also Logan booked my appointment, was professional and helpful.

Mattress removal & disposal+ Responsiveness+ Punctuality+ Professionalism
Rachel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Super friendly guys, great service!

Appliance removal & disposalElectronic waste removal & disposalJunk removal
Jenny13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bryce was professional and friendly. His communication as exceptional. They were efficient and did a great job! Great value and highly recommend!

Donated goods pickupElectronic waste removal & disposalJunk removal+ Responsiveness+ Punctuality+ Quality
TerriLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The workers that moved out our stuff on Friday 07/14/2023 at 2:30 (Arron I think and his partner. I didn’t get a receipt so don’t know their names for sure) were friendly and hard workers. They didn’t have trash bags but we helped with that. They were efficient and quick which was good because it sure was hot out!

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Quality+ Professionalism
Katie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jack and Tristan were exactly on time, very polite and very fast. Will define calling again!

Donated goods pickupElectronic waste removal & disposalJunk removal+ Responsiveness+ Punctuality+ Quality
Mara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Junk Genius was the most professional and punctual junk removal service we’ve dealt with. The gentlemen (Bryce and Ryan) that helped load our stuff up, arrived early and got the job done quickly. I would use the Junk Genius guys again!

House & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Danny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The two that showed up were personable and professional. Would definitely recommend them

Mattress removal & disposal+ Responsiveness+ Punctuality+ Professionalism
Maurice4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys saved the day! Just moved into new home and we all know how that goes. Thank you!!!

Furniture removalMattress removal & disposalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Jan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pleasant, friendly guys showed up on time, began work immediately, finished quickly and explained charges thoroughly. I could not have asked for better service. I will use Junk Genius again.

House & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Staff was very courteous and professional, removed my items efficiently and in a timely manner.

Donated goods pickupElectronic waste removal & disposalFurniture removal+ Responsiveness+ Quality+ Professionalism
Kate9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Junk Genius is great!! The guys were polite and professional and exceeded expectations!

Electronic waste removal & disposalMattress removal & disposal+ Responsiveness+ Professionalism+ Value
Heather5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike and Ryan were fast, friendly and very polite. Thank you!

Appliance removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are really great. They took care of EVERYTHING for us as far as disposal. This was a clean out of our deceased parent. I plan on using them again for my home. 😊

Furniture removalHouse & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
StephanieLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very responsive to my request and set up a pickup time right away. Staff was very friendly and made sure to triple check they took all the correct items (since I had piles in 3 separate locations). They loaded the items quickly and efficiently. Reasonable prices. Will be using them again in the future!

Electronic waste removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

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