Analyzing 9,888,5089.9M ReviewsFor 27,85827.9K Experts
Customers frequently praise Junk King Birmingham for punctual arrivals, efficient removal of heavy items, and professional communication during scheduling and delivery. Recurring themes highlight friendly staff, reasonable pricing for large jobs, and the ease of renting dumpsters or hauling junk. However, some lower-rated reviews criticize unexpected price increases, items being left behind or lost during removal, and occasional difficulties with drop-off timing or payment methods.
Data from Google, last updated November 5, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
1,049 Google reviews we collected
Phrases our text analysis found in 696 written reviews
How often each topic comes up in the written reviews
We read 696 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They showed up on time, removal was quick, very friendly.”
“horrible service with rude attitudes”
“They did a great job of quickly removing an old, heavy couch and recliner.”
“An amazing service that is fast, affordable, and reliable!”
“I’m also sure that I was overcharged.”
“I will use Junk King again and highly recommend them to anyone who appreciates professionalism and quality service.”
“I will never use them again if that's the way they do business.”
“The guys were so sweet and did an amazing job quickly.”
“They were careful to ensure that nothing was damaged when removing the large item from my home.”
“Easy to work with, and would definitely use them again.”
“Highly recommend Junk King for anyone in need of reliable junk removal!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Junk King Birmingham for 8 kinds of job. Pick one to see what they paid and said.
They showed up on time, removal was quick, very friendly. Would absolutely recommend.
Junk king is very helpful when it comes to customer service. Very dependable company with a great service.
The guys were on time. They were professional, courteous, and efficient. Will definitely use them again.
Very professional and helpful from the first phone call. The dumpster was delivered and picked up exactly as they described. I will use Junk King again and highly recommend them to anyone who appreciates professionalism and quality service.
Overall good experience. Placed the container exactly where we wanted. Purchasing a few extra days was seamless. Our only hiccups were the timing for drop off and pick up. We were scheduled for an afternoon drop off and planned our day so one of us could be there (our driveway is tricky for big trucks) but the…
They showed up on time and ready to work. It was very fast and efficient. I had to clean out a basement and they made hauling the items away a stress free experience. If you need items gone quickly then there is no better group. What I took months to compile and "plan" to get rid of, they took about 20 mins to solve.
| Job | Reviews | Category typical |
|---|---|---|
| Junk removal | 175 | — |
| Furniture removal | 164 | — |
| House & garage cleanouts | 131 | — |
| Appliance removal & disposal | 66 | — |
| Construction debris removal | 47 | — |
| Yard debris removal | 44 | — |
| Electronic waste removal & disposal | 29 | — |
| Dumpster rental | 20 | — |
4.9 ★★★★★ 1,049 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They did a great job of quickly removing an old, heavy couch and recliner.
Beth Ann, that old couch and recliner finally met their match! We’re glad our pros could get those heavy pieces out of the way quickly and make a little more room in your home. Jeff, Owner of Junk King Birmingham
They showed up on time, removal was quick, very friendly. Would absolutely recommend.
Chris, on time and quick is exactly what we aim for, and we're glad the team's friendliness came through too! Thanks for the recommendation. Jeff, Owner of Junk King Birmingham
Junk king is very helpful when it comes to customer service. Very dependable company with a great service.
Ricky, we're grateful you trust the team with your junk removal! Dependable is exactly what we aim to be, every time. Jeff, Owner of Junk King Birmingham
The guys were on time. They were professional, courteous, and efficient. Will definitely use them again.
On time, professional, and efficient, that's the goal every time, Anne! We're glad the crew delivered, and we'd love to help again whenever you need us. Jeff, Owner of Junk King Birmingham
Very professional and helpful from the first phone call. The dumpster was delivered and picked up exactly as they described. I will use Junk King again and highly recommend them to anyone who appreciates professionalism and quality service.
Jeff, we're glad the process felt seamless from the initial call through final pickup! Thanks so much for your recommendation and detailed review. Jeff, Owner of Junk King Birmingham
Overall good experience. Placed the container exactly where we wanted. Purchasing a few extra days was seamless. Our only hiccups were the timing for drop off and pick up. We were scheduled for an afternoon drop off and planned our day so one of us could be there (our driveway is tricky for big trucks) but the drop-off driver showed up at our house with no warning at 8:30 am. My wife had to scramble to get there. At the end of the rental, they asked to pick up the dumpster a day late (no charge to us), which was no problem in our case, but if you need the dumpster out of the way by a certain day, I recommend allowing an extra day if you can or contacting them to confirm.
Doug, thanks for the thoughtful feedback. We’re glad the dumpster rental went smoothly and that extending your rental was easy. We also appreciate your comments about the delivery and pickup timing as we continue working to improve the customer experience. Jeff, Owner of Junk King Birmingham
They showed up on time and ready to work. It was very fast and efficient. I had to clean out a basement and they made hauling the items away a stress free experience. If you need items gone quickly then there is no better group. What I took months to compile and "plan" to get rid of, they took about 20 mins to solve.
Thank you for the awesome review. It’s funny how a pile that takes months to build can disappear in about 20 minutes once the truck shows up. We’re glad we could help clear out the basement and take one more thing off your plate. Jeff, Owner of Junk King Birmingham
An amazing service that is fast, affordable, and reliable! The gentleman that removed our junk were very careful with the surrounding as well! Diego M was also very easy and pleasant to work with in regards to scheduling and payment! Would highly recommend this company to everyone
Parth, we really appreciate this review. Removing junk is one thing, but doing it carefully and respectfully around someone’s home is just as important. We’ll be sure to pass your compliments along to Diego and the crew. Jeff, Owner of Junk King Birmingham
Excellent company. I will use them again, and recommend you do the same.
Cory, we appreciate that. Thanks for trusting Junk King with the job and for being willing to recommend us to others. We’ll be ready whenever the next cleanup project comes along. Jeff, Owner of Junk King Birmingham
Can’t recommend enough! The guys were so sweet and did an amazing job quickly.
Madison, we appreciate the recommendation. We’re glad our pros could help make that pile of unwanted items disappear in a hurry. Thanks for choosing Junk King. Jeff, Owner of Junk King Birmingham
Analyzing 9,888,5089.9M ReviewsFor 27,85827.9K Experts
