Junk removal service · Alameda, CA · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%36+2.5Craft & service penalty88−1.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#56 of 62 furniture removal servicesiPosition by Experts Score among all companies we track in this category. · better than 10%
4.9★★★★★1,923 Google reviews · 24 photos
94%five-star reviews
4.91★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Junk King Peninsula 4.9 out of 5 based on 1923 reviews, highlighting prompt arrivals, clear communication, and fair pricing for junk removal services. Customers frequently describe the staff as professional and efficient, noting that the company often removes items quickly and handles various household debris. However, some low-star reviews criticize scheduling reliability, citing significant delays in dumpster delivery or pickup, and express concern about minimum fees and discrepancies between online estimates and final charges.
Google rating: 4.9 out of 5 from 1,923 reviews (94% five-star).
Reviews on this page: 1,923 Google reviews (1,338 with written comments, 18 with photos).
Owner responses: the business replied to 44% of reviews.
Most recent review: October 25, 2026.
Service: Furniture Removal Service serving Alameda, California.
Data from Google, last updated October 25, 2026.
Score profile vs other furniture removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Junk King PeninsulaFurniture Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk King Peninsula: 89/100 on this factor. Category median: 98.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk King Peninsula: 88/100 on this factor. Category median: 98.A
88
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk King Peninsula: 88/100 on this factor. Category median: 100.A
88
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk King Peninsula: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk King Peninsula: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Junk King Peninsula: 36/100 on this factor. Category median: 79.D
36
Bar = this company · dark tick = category median.
Star ratings
1,923 Google reviews we collected
4.9of 5
5 stars1,81494%
4 stars603%
3 stars151%
2 stars101%
1 star241%
Praise vs complaints
Phrases our text analysis found in 1,338 written reviews
99%praise
Praise2,77999%
Complaints331%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response88531%
Staff & attitude76327%
Price & value45416%
Quality & results32211%
Would recommend2409%
Communication943%
Honesty & trust542%
What customers talk about
We read 1,338 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Junk King picked up garbage bags from a sporting event and were congenial, prompt and helpful, I recommend them.”
“This junk removal company never showed up after promising several times that they were “on the way.”
“Junk king employees were beyond awesome they were very polite, fast, hard working they even swept our garage when they were done.”
“Called local office to have the dumpster moved but was put on hold for 40 min, then abruptly hung up on.”
“Took on more stuff than my initial plans at a reasonable price.”
“Too pricey for a king foam mattress, low platform & wood slats (190.”
“Team Junk King did an amazing job from my request / quote / execution of the work and even arrived early and haul away an existing 82” and lift a new…”
“This is first time using them and highly recommend for other.”
“Once they came, they definitely did a good job to put everything in the truck and clean up, but I will not recommend them or ever use them again.”
“The customer service and communication was excellent.”
“Overall, disjointed service and poor communication.”
“Junk King is a solid, reliable company with excellent customer service.”
“They blatantly lied to me about what they do with the "Junk" they receive.”
People customers mention
Kings16 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Junk King Peninsula for 8 kinds of job. Pick one to see what they paid and said.
YoavLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 17 hours ago★★★★★
Amazing quick to respond and show up! Friendly and flexible upon arrival. Took on more stuff than my initial plans at a reasonable price. Strong, great, will use again!
Melissa5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
Junk King picked up garbage bags from a sporting event and were congenial, prompt and helpful, I recommend them.
Monica14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★
They came and picked up one piece of furniture and quoted me a fair price which, I agreed to. While they moved the furniture which took all of 15 minutes, the short guy kept telling me "you really should thank him because he is giving you a good deal." Note that I had said thank you. After he said it about the third…
KyleLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
Fast delivery. Great communication. Nice driver. Clean bin. Clear pricing. Great service. Thank you!
Rena1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Junk king employees were beyond awesome they were very polite, fast, hard working they even swept our garage when they were done. Highly recommend. Superior customer service. Thank you.
Montero2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Pretty Cool, have hired them 3 times so far and they are quick, prompt and professional
Amazing quick to respond and show up! Friendly and flexible upon arrival. Took on more stuff than my initial plans at a reasonable price. Strong, great, will use again!
Response from the owner · 18 minutes ago
Yoav, it's great the crew could take on the extra stuff once they arrived! Thanks for the five-star write-up, and choose the Kings to get it done on time whenever more needs to go.
Junk King Peninsula
Melissa Winstanley5 reviewsiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
They came and picked up one piece of furniture and quoted me a fair price which, I agreed to. While they moved the furniture which took all of 15 minutes, the short guy kept telling me "you really should thank him because he is giving you a good deal." Note that I had said thank you. After he said it about the third time, I lowered my tip. I felt he was upset for his partner not charging me more.
Response from the owner · 3 days ago
Monica, thank you for your feedback, and we’re glad you felt the price was fair. You should never feel like you owe thanks for good service, and we’re sorry our team member’s comments made the visit uncomfortable. We’ll share your feedback with our crew so every customer leaves feeling appreciated, not pressured.
Junk King Peninsula
Lil Kellogg10 reviewsiTotal number of Google reviews Lil has written across all businesses on Google Maps, not just this one.
Fast, professional, and efficient service. Will use again if needed.
Response from the owner · 3 days ago
Lil, we're glad it was a quick visit and that you'd call us again! Thank you for taking a moment to post your five-stars, and you deserve a junk-free life.
Junk King Peninsula
Kyle HalkolaLocal Guide · 26 reviewsiTotal number of Google reviews Kyle has written across all businesses on Google Maps, not just this one.
Junk king employees were beyond awesome they were very polite, fast, hard working they even swept our garage when they were done. Highly recommend. Superior customer service. Thank you.
Response from the owner · 6 days ago
Sweeping your garage on the way out is a great finishing touch, Rena! Grateful the team was invited in to help, and thank you for the recommendation.
Junk King Peninsula
Montero Otis2 reviewsiTotal number of Google reviews Montero has written across all businesses on Google Maps, not just this one.
Pretty Cool, have hired them 3 times so far and they are quick, prompt and professional
Response from the owner · a week ago
Three times and counting, Montero! That loyalty means a lot to the team. Choose the Kings to get it done on time, and we’ll be ready for round four.
Junk King Peninsula
Kirsten Struve7 reviewsiTotal number of Google reviews Kirsten has written across all businesses on Google Maps, not just this one.
Kirsten, we love making junk removal easy on your wallet and your schedule! Thanks for giving our team the chance to help clear things out.
Junk King Peninsula
