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Junk King San Francisco

Junk removal service · Alameda, CA · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty85−1.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#53 of 62 furniture removal servicesPosition by Experts Score among all companies we track in this category. · better than 15%
4.9 ★★★★★ 1,254 Google reviews · 23 photos
94%five-star reviews
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
71%reviews answered by the owner
Oct 2026latest review

Junk King San Francisco at a glance

Google reviewers rate Junk King San Francisco 4.9 out of 5 based on 1254 reviews, with the owner responding to 71 percent of them. Customers frequently cite punctuality, efficient removal of furniture and yard waste, and reasonable pricing as key positives. However, recurring criticisms involve unclear communication regarding quotes, missed appointments without notice, and concerns about payment processing security or item handling.

  • Google rating: 4.9 out of 5 from 1,254 reviews (94% five-star).
  • Reviews on this page: 1,253 Google reviews (913 with written comments, 20 with photos).
  • Owner responses: the business replied to 71% of reviews.
  • Most recent review: October 22, 2026.
  • Service: Furniture Removal Service serving Alameda, California.

Data from Google, last updated October 25, 2026.

Score profile vs other furniture removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction89Reliability90Craft & service85Value100Momentum100Replies to reviews67Satisfaction: 89 (median 98)Reliability: 90 (median 98)Craft & service: 85 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 67 (median 79)
Junk King San FranciscoFurniture Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk King San Francisco: 89/100 on this factor. Category median: 98.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk King San Francisco: 90/100 on this factor. Category median: 98.A
90
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk King San Francisco: 85/100 on this factor. Category median: 100.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk King San Francisco: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk King San Francisco: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Junk King San Francisco: 67/100 on this factor. Category median: 79.B
67

Bar = this company · dark tick = category median.

Star ratings

1,253 Google reviews we collected

  • 5 stars1,17494%
  • 4 stars403%
  • 3 stars131%
  • 2 stars91%
  • 1 star171%

Praise vs complaints

Phrases our text analysis found in 913 written reviews

  • Praise1,87898%
  • Complaints442%

Topic share

How often each topic comes up in the written reviews

  • Speed & response60531%
  • Staff & attitude50426%
  • Price & value29015%
  • Quality & results20110%
  • Would recommend20110%
  • Communication875%
  • Honesty & trust342%

What customers talk about

We read 913 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “We’re very quick or prompt on time and very friendly.”
    “I called again at 12:15 since now they were late, again they said they would call me.”
  • “They arrived exactly on time, was able to do same day appointment, super friendly, super fast, 10/10 service”
    “However the crew is fairly unprofessional when it comes to protecting the property and cleaning.”
  • “Price was fair for the amount and the stairs and I tipped well on top of it.”
    “I hate giving this review because the work was done quickly and the guys did a good job, but we were overcharged after explicitly agreeing on the price.”
  • “) Otherwise, excellent service for an excellent price.”
    “That, and when I tried to get some simple clear info on cost for services (I event sent in pics with clear details), they were a sloppy mess.”
  • “A SECOND UPDATE 10/10/26: Called then for a third time.”
    “Unfortunately, based on my experience, I cannot recommend this company.”
  • “Anthony and Luis showed up promptly, and communicated their arrival well before.”
    “Great service, shows up on Sunday after another junk company ghosted and never showed up.”
  • “10/10 experience- reliable, easy to communicate with, and super friendly.”
    “Scammers!”

People customers mention

  • Kings 20 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Junk King San Francisco for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Michele3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

They did a great job. We’re very quick or prompt on time and very friendly. Thank you

Maximilian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

They arrived exactly on time, was able to do same day appointment, super friendly, super fast, 10/10 service

Lisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great company to get rid of your old furniture or junk. They are quick, efficient, easy to schedule and respectful to your property, even on my steep street in SF. I'd definitely use them again.

MatthewLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great experience. From making the appointment to the actual removal, just great all around. Originally, had to cancel and reschedule because I was stuck in bay bridge traffic. They were understanding and flexible. Anthony and Luis showed up promptly, and communicated their arrival well before. They were impressive.…

vidit1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Booked 24hrs in advance. Got a quote right away, negotiated further down. Showed up on the clock the next day. Swift clean up. Downtown San Francisco

Meghan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The BEST! So easy and efficient. I made an appointment same day to remove old furniture from my apartment and they were able to arrive almost immediately. They were super nice, respectful, and took care of three heavy items in minutes. This is my second time using Junk King and would highly recommend

Photos

Customer reviews

4.9 ★★★★★ 1,254 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Michele Schurman3 reviewsTotal number of Google reviews Michele has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did a great job. We’re very quick or prompt on time and very friendly. Thank you

Response from the owner · 2 days ago

Michele, thanks for the glowing five-stars! We're glad the crew was right on time, and you deserve a junk-free life. Junk King San Francisco

Maximilian Maksutovic5 reviewsTotal number of Google reviews Maximilian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They arrived exactly on time, was able to do same day appointment, super friendly, super fast, 10/10 service

Response from the owner · 4 days ago

Right on time and same day, Maximilian! Thanks for the 10/10, and thank you for choosing us to help. Junk King San Francisco

K S7 reviewsTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super easy - my junk was carried out in 10 minutes

Response from the owner · a week ago

We love making room for what matters without taking up your whole day! Our junk removal crew is always happy to help clear things out and give you some space back. Junk King San Francisco

Lisa Westphal7 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great company to get rid of your old furniture or junk. They are quick, efficient, easy to schedule and respectful to your property, even on my steep street in SF. I'd definitely use them again.

Response from the owner · a week ago

Lisa, getting bulky items out of the way is a whole lot easier when you know who to call! We appreciate you trusting our team with your junk removal, and we’ll be ready when you need a little more space again. Junk King San Francisco

Matthew YostLocal Guide · 12 reviewsTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience. From making the appointment to the actual removal, just great all around. Originally, had to cancel and reschedule because I was stuck in bay bridge traffic. They were understanding and flexible. Anthony and Luis showed up promptly, and communicated their arrival well before. They were impressive. They removed 2 massive pieces through narrow areas and down stairs without hitting any walls. Friendly, hardworking, and efficient. Whatever they are getting paid, I suggest a raise. Will be using using junk king for removal needs here on out.

Response from the owner · a week ago

Matthew, getting those massive pieces down the stairs and through tight spaces without a scratch is something Anthony and Luis can be proud of! We appreciate the shoutout for their hard work and clear communication, and we’re always happy to work with customers when plans change. We’ll be ready whenever you need junk removal again! Junk King San Francisco

vidit gupta1 reviewTotal number of Google reviews vidit has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Booked 24hrs in advance. Got a quote right away, negotiated further down. Showed up on the clock the next day. Swift clean up. Downtown San Francisco

Response from the owner · a week ago

Vidit, we know timing and fair pricing matter, especially in a busy city like San Francisco. We’re happy we could make your junk removal easy to arrange and get everything cleared out right on schedule! Junk King San Francisco

Gabriel RafaelLocal Guide · 47 reviewsTotal number of Google reviews Gabriel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quiet, quick, careful, on time and respectful of walls and surroundings, super easy to pay. The only suggestion I have for improving is to bring shoe coverings so that the boots and shoes don't risk scratching or smudging hardwood floors and carpet. (They didn't leave any marks. But I would prefer they had shoe protection.) Otherwise, excellent service for an excellent price. A SECOND UPDATE 10/10/26: Called then for a third time. My experience was just as pleasant, efficient (quick) and fairly priced as the other two times!! They are now my go-to "stuff" removal company. P.S. They called before arriving and, as promised, they were on time UPDATE: I used Junk King again on 3/12/24 for a much larger amount of items (~15 boxes, incl. fragile items), a living room chair, and a large coffee table.(glass). They called and arrived early, were quiet and respectful (of hardwood floors, furniture, apartment, myself and my cat), and efficient. They charged exactly according to the quote that I received the day before, and a tip was the least I could do to thank and show my appreciation -- well worth the effort and money. Incidentally, they were available the next day so my home was free of clutter < 24 hours later. I have my home back. I have freedom to move around, clean, and live comfortably in my home space again. Thank you!! I highly recommend Junk King, and I plan to call them in the future as well.

  • Positive: Punctuality, Quality, Professionalism, Value
  • Services: Furniture removal
Response from the owner · 4 years ago

Thank you for the wonderful review, Gabriel! You can always count on an efficient, affordable, and professional experience with our San Francisco team. We'll share your feedback about shoe covering with our team and look forward to working with you again in the future!

Kevin RolnickLocal Guide · 56 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Same day service and friendly staff. Reasonable price.

Response from the owner · a week ago

Kevin, getting your junk removal taken care of the same day at a fair price is always a win! We appreciate you giving our crew the chance to help, and we’ll be ready when you need us again. Junk King San Francisco

Meghan Kiley2 reviewsTotal number of Google reviews Meghan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The BEST! So easy and efficient. I made an appointment same day to remove old furniture from my apartment and they were able to arrive almost immediately. They were super nice, respectful, and took care of three heavy items in minutes. This is my second time using Junk King and would highly recommend

Response from the owner · a week ago

Same day and almost immediately, Meghan! We’re glad the team handled those three heavy items in minutes and treated your apartment with respect. We make it easy, and thank you for coming back a second time and taking a moment to leave a review. Junk King San Francisco

T. Philip Chung8 reviewsTotal number of Google reviews T. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have used them many times at multiple residences. They are polite and fast and reasonably priced.

  • Positive: Responsiveness, Quality, Professionalism, Value
  • Services: House & garage cleanouts

Junk King San Francisco on Google Maps →

Business details