Debris removal service · Alameda, CA · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%78+5.5Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#33 of 62 furniture removal servicesiPosition by Experts Score among all companies we track in this category. · better than 48%
5.0★★★★★667 Google reviews · 24 photos
99%five-star reviews
4.99★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently highlight punctuality, efficient service, and fair pricing for debris removal and office cleanouts. The company is noted for clear communication, quick scheduling, and professional crews who often arrive early. One recurring criticism involves a significant price increase after the initial driveway estimate, which one reviewer described as bait and switch tactics.
Google rating: 5.0 out of 5 from 667 reviews (99% five-star).
Reviews on this page: 667 Google reviews (573 with written comments, 27 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 23, 2026.
Service: Furniture Removal Service serving Alameda, California.
Data from Google, last updated October 25, 2026.
Score profile vs other furniture removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
JUNKED: Powered By VeteransFurniture Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JUNKED: Powered By Veterans: 99/100 on this factor. Category median: 98.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JUNKED: Powered By Veterans: 98/100 on this factor. Category median: 98.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JUNKED: Powered By Veterans: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JUNKED: Powered By Veterans: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JUNKED: Powered By Veterans: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JUNKED: Powered By Veterans: 78/100 on this factor. Category median: 79.B
78
Bar = this company · dark tick = category median.
Star ratings
667 Google reviews we collected
5.0of 5
5 stars66199%
4 stars51%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 573 written reviews
100%praise
Praise1,338100%
Complaints30%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price4850%
Reasonable4547%
Overpriced00%
Not sure33%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response36627%
Staff & attitude34926%
Would recommend19515%
Quality & results17113%
Price & value15111%
Communication776%
Honesty & trust322%
What customers talk about
We read 573 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The crew came on time and completed the job professionally.”
“They arrived early, were quick and professional and pricing for a full load was reasonable.”
“I will definitely be using this company for all my future needs and highly recommend them to others.”
“Thank you so much to Steven and his partner for their exceptional service!”
“Jeff was here again and he and his colleague took care of my patio furniture in minutes and for a super fair price.”
“They had fair pricing, great communication and exceptional follow through!”
“They’re professional, reliable, responsive, and genuinely take care of their customers.”
People customers mention
Mike19 reviews
Anthony15 reviews
Jeff13 reviews
Ryan10 reviews
Vets8 reviews
Dwight8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired JUNKED: Powered By Veterans for 8 kinds of job. Pick one to see what they paid and said.
AaronLocal Guide · 7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Great company, thanks for cleaning all that unneeded stuff out of the side of my house!
Great priceHouse & garage cleanouts
steffen5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Great experience with from scheduling to pickup. The crew came on time and completed the job professionally. The price was fair and as discussed on phone. Overall very happy and would recommend.
Junk removal
Jennifer3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Great experience with Junked. They arrived early, were quick and professional and pricing for a full load was reasonable. Will hire again. Thank you!
Reasonable priceHouse & garage cleanouts
Annissa1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Thank you so much to Steven and his partner for their exceptional service! Both were incredibly kind, friendly, and professional throughout the entire experience. Their hard work, dedication, and outstanding customer service truly stood out. I will definitely be using this company for all my future needs and highly…
Great priceHouse & garage cleanoutsJunk removal
Warren4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Both of your workers were great, we will definitely work with you again as needed. Thank you so much.
Great priceJunk removal
Ricky5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Request for a quote got quick response. Set up appointment with the next day. Clear out all of the junk with in 30 minutes. Very reasonable price.
Great company, thanks for cleaning all that unneeded stuff out of the side of my house!
Price assessment: Great price
Services: House & garage cleanouts
Response from the owner · a day ago
Aaron, thank you for the great review. We're glad we could remove the unneeded items and leave the side of your house cleaner and more manageable. Your feedback means a lot to the team. We appreciate you sharing your experience and look forward to helping again.
steffen5 reviewsiTotal number of Google reviews steffen has written across all businesses on Google Maps, not just this one.
Great experience with from scheduling to pickup. The crew came on time and completed the job professionally. The price was fair and as discussed on phone. Overall very happy and would recommend.
Services: Junk removal
Response from the owner · 2 days ago
We appreciate the positive feedback, Steffen. It is great to hear scheduling through pickup went smoothly, our crew arrived on time, and the job was completed professionally at the price discussed. Your recommendation means a lot and we look forward to helping again.
Adiagha MbonisiLocal Guide · 15 reviewsiTotal number of Google reviews Adiagha has written across all businesses on Google Maps, not just this one.
Adiagha, thank you for the excellent review. We're thrilled to hear the team was fast, respectful, friendly, and efficient, and your feedback motivates us to keep delivering that level of care.
Jennifer Trevino3 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Great experience with Junked. They arrived early, were quick and professional and pricing for a full load was reasonable. Will hire again. Thank you!
Price assessment: Reasonable price
Services: House & garage cleanouts
Response from the owner · 5 days ago
Jennifer, it's great to hear the team made the job smooth, timely, and professional. Knowing our full-load pricing felt fair is very encouraging. We look forward to helping you again.
Annissa Young-Nozicka1 reviewiTotal number of Google reviews Annissa has written across all businesses on Google Maps, not just this one.
Thank you so much to Steven and his partner for their exceptional service! Both were incredibly kind, friendly, and professional throughout the entire experience. Their hard work, dedication, and outstanding customer service truly stood out. I will definitely be using this company for all my future needs and highly recommend them to others. A special thank you to the veterans who continue to demonstrate such dedication, professionalism, and a strong work ethic. Your service and commitment are greatly appreciated!
Price assessment: Great price
Services: House & garage cleanouts, Junk removal
Response from the owner · a week ago
Annissa, we truly appreciate this wonderful review. We are glad Steven and his partner made such a positive impression with their kindness, professionalism, and hard work. Your recognition of our veterans means a great deal to the team. Thank you for the recommendation - we look forward to serving your future needs.
Wally Whitworth7 reviewsiTotal number of Google reviews Wally has written across all businesses on Google Maps, not just this one.
Wally, thanks for the great review. We are glad our crew arrived promptly and finished sooner than you expected. Hearing this encourages the team to keep delivering efficient service. We look forward to assisting you again.
Patricia Frost7 reviewsiTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Charles, thank you for the five-star rating and for highlighting our fast, easy, and convenient service. We appreciate your kind words about our respectful employees. Feedback like this helps us maintain high standards. We look forward to serving you again.
Warren Dreher4 reviewsiTotal number of Google reviews Warren has written across all businesses on Google Maps, not just this one.
Both of your workers were great, we will definitely work with you again as needed. Thank you so much.
Price assessment: Great price
Services: Junk removal
Response from the owner · 2 weeks ago
Warren, thank you for the kind feedback. We are glad our crew provided great service and look forward to working with you again when needed. Your recommendation means a lot to the team.
Ricky Zhong5 reviewsiTotal number of Google reviews Ricky has written across all businesses on Google Maps, not just this one.
Request for a quote got quick response. Set up appointment with the next day. Clear out all of the junk with in 30 minutes. Very reasonable price.
Price assessment: Reasonable price
Services: Yard debris removal
Response from the owner · 2 weeks ago
Ricky, thanks for the five-star review. We're glad we could get you a quick quote, arrange a next-day appointment, and clear the junk in under 30 minutes for a reasonable price. We appreciate you sharing the experience and hope to assist you again.
