Analyzing 6,657,1206.7M ReviewsFor 18,65518.7K Experts

Experts Reviews · Company report
JunkGuys Austin Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty94−0.6Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

JunkGuys Austin Junk Removal

Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 110 junk removal services · 5.0★ from 655 Google reviews

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Report card

Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JunkGuys Austin Junk Removal is better than 99% of junk removal services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JunkGuys Austin Junk Removal is better than 98% of junk removal services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JunkGuys Austin Junk Removal is better than 94% of junk removal services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JunkGuys Austin Junk Removal is better than 100% of junk removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JunkGuys Austin Junk Removal is better than 100% of junk removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JunkGuys Austin Junk Removal is better than 81% of junk removal services.A
81

Reviews for your job

Customers hired JunkGuys Austin Junk Removal for 8 kinds of job.

JunkGuys Austin Junk Removal for hazardous waste removal & disposal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Hazardous waste removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 15
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Hazardous waste removal & disposal”

Khyren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

⭐⭐⭐⭐⭐ Great service! They were friendly, quick, professional, and left everything clean. Definitely recommend!

Great priceHouse & garage cleanoutsYard debris removalHazardous waste removal & disposal
ElleLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

So impressed! They were on time. My garage has never looked better! Easy and efficient. Would highly recommend! Vince and Anthony are the best!

Great priceHouse & garage cleanoutsMattress removal & disposalYard debris removal
Cowden13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Contacted them to do a job and it was done within a few hours . They’ve got your back when it’s time to go above and beyond also . Highly recommended

Great priceYard debris removalAppliance removal & disposalHazardous waste removal & disposal
yoslandy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The always clean-up our properties win we have illegal dumping. Best Junk Removal company in Austin, Texas!

Customer photo from yoslandy's review
House & garage cleanoutsMattress removal & disposalYard debris removal
S&MLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service from start to finish! They were on time, handled everything carefully, and made the whole process stress-free. Definitely 5 stars! Jazmine was so nice and helpful as well! shout out to her!

Great priceHouse & garage cleanoutsMattress removal & disposalYard debris removal
JacqueLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Vince and the team arrived on a mission! I was amazed at how quickly they emptied my dilapidated storage shed and carried away the piles of worn out camping and fishing gear from my garage. Plus, they cleaned up after they finished. Vince is so congenial! I didn’t know what to expect since I’ve never done a junk…

Reasonable priceHouse & garage cleanoutsHazardous waste removal & disposalJunk removal
Ruby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They’re Clean-Out Services are phenomenal! They removed all of our junk and furniture from our previous home, the very next day! I highly recommend their junk removal and clean-out services. Vince is also very professional, educated and very helpful with everything I needed done!

Great priceHouse & garage cleanoutsMattress removal & disposalYard debris removal
Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The team at JunkGuys are not only FAST, they were able to help me out last minute, to remove the remaining items in my home before it closed to sell!! They were sooo easy to work with and left my garage and shed looking better than when I moved in! Thank you for such excellent service!!!

House & garage cleanoutsHazardous waste removal & disposalJunk removal
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vince and team at Junk Guys are the best. Fair prices and quick response. Recommend without hesitation!

Appliance removal & disposalJunk removalHazardous waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Ty5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vince and his team were awesome. Very friendly, professional, experienced, on time and got the job done quickly, with good communication ahead of the appointment. They took everything I needed to get rid of, including hazardous items. Would definitely recommend them.

Appliance removal & disposalFurniture removalHazardous waste removal & disposal+ Responsiveness+ Punctuality+ Quality
GPz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This Is definitely the company to call when you need to get rid of some junk 😅🤣… the crew was quick and professional and I would highly recommend them!!!

Construction debris removalDebris removalElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
RobinLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Vince and his crew were FABULOUS! He returned my call promptly and was on time! His rate was better than the other 4 companies I called and they worked quickly to remove all the debris we had. He also took a bunch of paint and old construction debris.10 STARS!!

Appliance removal & disposalConstruction debris removalDebris removal+ Responsiveness+ Punctuality+ Quality
Monica11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Vince and Jasmine were very pleasant and helpful. The entire process was very quick. Id definitely recommend them.

Appliance removal & disposalJunk removalHazardous waste removal & disposal+ Responsiveness+ Punctuality
Angelina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Furniture removalHazardous waste removal & disposal+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 44%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
House & garage cleanouts153—
Junk removal144—
Furniture removal91—
Appliance removal & disposal58—
Trash removal & disposal55—
Mattress removal & disposal53—
Yard debris removal52—
Construction debris removal42—

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