Experts Reviews · Company report
K9 Resorts Luxury Pet Hotel Cherry Hill logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%78+18.9Value 14%95+13.4Replies to reviews 7%64+4.5Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

K9 Resorts Luxury Pet Hotel Cherry Hill

Camden, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 64 pet boarding facilities · 4.9★ from 645 Google reviews

Report card

Percentile vs other pet boarding facilities (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.K9 Resorts Luxury Pet Hotel Cherry Hill is better than 83% of pet boarding facilities.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.K9 Resorts Luxury Pet Hotel Cherry Hill is better than 78% of pet boarding facilities.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.K9 Resorts Luxury Pet Hotel Cherry Hill is better than 100% of pet boarding facilities.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.K9 Resorts Luxury Pet Hotel Cherry Hill is better than 95% of pet boarding facilities.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.K9 Resorts Luxury Pet Hotel Cherry Hill is better than 100% of pet boarding facilities.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.K9 Resorts Luxury Pet Hotel Cherry Hill is better than 64% of pet boarding facilities.B
64

Reviews for your job

Customers hired K9 Resorts Luxury Pet Hotel Cherry Hill for 5 kinds of job.

K9 Resorts Luxury Pet Hotel Cherry Hill for dog daycare

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Jobs reviewedHow many Google reviews are tagged with this job.60
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog daycare”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 26
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 60 Google reviews tagged “Dog daycare” · showing 20

Mike9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★

We have an eight-month-old Boxer puppy who is full of energy and loves interacting with other dogs. We have been taking him to K9 Resorts in the hope of helping him develop good socialization skills and learn to interact appropriately with other dogs. When we picked him up, we were informed that he was no longer…

Reasonable priceDog boardingDog daycare
Peter12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very friendly and helpful getting our companion Meadow in the car.

Dog daycare
ERIC2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Our dog Abby is always excited to go to K9 Resort! She goes for playtime and boarding! She is a rescue and has many quirks, but her needs are always met there!

Reasonable priceDog boardingDog daycare
TinaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Always kind and loving with the pups!

Great priceDog daycare
Debby7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Staff is always happy to see sparkle and always tells me how much fun she’s had with other dogs. I appreciate their individual attention.

Reasonable priceDog daycare
LyndaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Somehow they wore out this incredibly high energy 10 month old Calahoula leopard dog and that’s darn near impossible. Doggie daycare is saving our lives lol.

Customer photo from Lynda's review
Dog daycare
Megan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

K9 Resorts gives us peace of mind when we board our dog. We know she’s safe and cared for. When we pick her up she’s calm and relaxed.

Reasonable priceDog boardingDog daycare
KateLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent! Our dog, Jax, is a regular here in the daycare, but was boarded for the first time last week while we were traveling. We were a bit nervous about leaving him for the week, but were thrilled to see how well he did! The staff are always so patient and kind with him, and the facility is consistently clean and well run!

Reasonable priceDog groomingDog boardingDog daycare
MHLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I’ve been taking my fur babies here since they first opened and I can’t imagine going anywhere else. There’s no other LUXURY pet resort that exists in South Jersey. The staff here are THE BEST; they care for your pups as if they were their own which gives you peace of mind to thoroughly enjoy your vacation. If…

Customer photo from MH's review
Reasonable priceDog boardingDog daycare
JenniferLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★

4 stars only because I wish it had cameras. The pamper package with a photo in their suite isn’t the same as being able to see your fur baby. Their are so many affordable cameras and apps to make this happen ;) However, I am Impressed so far! Katie was so nice & went out of her way to show me around & answer all my…

Customer photo from Jennifer's review
Dog boardingDog daycare
Ron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

Is there a zero star available? Horrible communication. Ignoring emails with questions. Lack of courtesy. Constant voicemail no one answers phone No one returns calls. Be careful when you deal with this company

Dog boarding with trainingDog daycare
Ryan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

It’s Tobu’s favorite place.

Customer photo from Ryan's review
Great priceDog daycare
Nicole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Everyone is so friendly and very efficient. They treat my boy like their own. My dog always goes and comes back happy!!

Great priceDog boardingDog daycare
BarbaraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I love taking Cody to K-9 because he runs to the door every time go there. If he’s happy to go in then he’s happy to be there. The staff is also friendly and helpful.

Reasonable priceDog daycare
Sungjoo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Dori knows all his K9 'classmates' and teachers by name. One mention of them, and he’s already at the door! He even cries with excitement as we pull up to the building. He’s always so tuckered out that he goes to bed by himself right after dinner. Finding K9 was honestly the best thing that ever happened to our family.

Great priceDog boardingDog daycare
Mandy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Asha and Ninja are always so happy to come to K9 Resorts! The staff is great and they come home happy and tired.

Not sureDog boardingDog daycare
Deanna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My dog LOVES his daycare days! He has the best time and is so well cared for by everyone on staff.

Dog daycare
MLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I highly recommend K9! My 6yo small poodle visits at least 3-4 times a week. Every morning he runs into the day care. He returns home in a happy exhausted state. The staff care so much about the dogs.

Reasonable priceDog daycare
X7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Great facility with friendly and caring staff! It truly feels like sending my dog to a luxury resort. My dog loves to go there to play with her friends, doggies and humans! It has a very large indoor place for dogs to play. Therefore, regardless rain/snow or shine, I know for sure that my Siberian husky will get plenty of running and playing!

Dog daycare
Ashley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The k9 staff are amazing! We have been sending our dog there for over 3 years and he loves it!!! It’s his second home!

Dog daycare

Show more dog daycare reviews (40 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 68%Overpriced 4%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Dog boarding81—
Dog daycare60—
Dog grooming14—
Dog walking4—
Dog boarding with training3—

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