Experts Reviews · Company report
K9 Resorts Luxury Pet Hotel Cherry Hill logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%78+18.9Value 14%95+13.4Replies to reviews 7%64+4.5Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

K9 Resorts Luxury Pet Hotel Cherry Hill

Camden, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 64 pet boarding facilities · 4.9★ from 645 Google reviews

Report card

Percentile vs other pet boarding facilities (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.K9 Resorts Luxury Pet Hotel Cherry Hill is better than 83% of pet boarding facilities.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.K9 Resorts Luxury Pet Hotel Cherry Hill is better than 78% of pet boarding facilities.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.K9 Resorts Luxury Pet Hotel Cherry Hill is better than 100% of pet boarding facilities.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.K9 Resorts Luxury Pet Hotel Cherry Hill is better than 95% of pet boarding facilities.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.K9 Resorts Luxury Pet Hotel Cherry Hill is better than 100% of pet boarding facilities.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.K9 Resorts Luxury Pet Hotel Cherry Hill is better than 64% of pet boarding facilities.B
64

Reviews for your job

Customers hired K9 Resorts Luxury Pet Hotel Cherry Hill for 5 kinds of job.

K9 Resorts Luxury Pet Hotel Cherry Hill for dog grooming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog grooming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 23
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Dog grooming”

HeidiLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Very attentive and dedicated staff. Smooth on-boarding process and user friendly website.

Dog groomingDog boarding
Bob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The only place I bring my dog the overnight stay work out perfect but love the daycare service and Nike comes home exhausted from play it’s a nice for me to get things done long 8 hr day

Dog grooming
KateLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent! Our dog, Jax, is a regular here in the daycare, but was boarded for the first time last week while we were traveling. We were a bit nervous about leaving him for the week, but were thrilled to see how well he did! The staff are always so patient and kind with him, and the facility is consistently clean and well run!

Reasonable priceDog groomingDog boardingDog daycare
Jeanne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Boarded our dog here for an out of town wedding where all our usual caretakers would also be. Our dog has never been boarded in the almost 9 years we’ve had her. She was happy when we picked her up - almost sad she had to leave looking back as she walked to the car. If she needs boarding again, she’ll be back! My…

Reasonable priceDog groomingDog boarding
ChristinaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Best Staff

Customer photo from Christina's review
Not sureDog walkingDog groomingDog boarding
JoanneLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The managers, front desk and dog caregivers are all extremely kind & truly care for my dogs well being. Marley & Jackpot enjoy their socialization with both private & regular playtime. I feel peace knowing they are loved and come home bathed after a long boarding!!! 💕

Customer photo from Joanne's reviewCustomer photo from Joanne's reviewCustomer photo from Joanne's review
Reasonable priceDog groomingDog boarding
SpencerLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Never had an issue, staff is wonderful and the facilities are top notch. An amazing option for our dog who doesn't get along with other dogs (private play option where it's people play only)

Reasonable priceDog groomingDog boarding
Zach11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Our pug, Popsicle, has a lot of anxiety with other people right now, but he loves K9 Resorts in Cherry Hill. I picked him up today from a last minute overnight and he came out smiling and tail wagging. The staff is super friendly and gives him lots of love. Our first experience using K9 resorts was back in November…

Customer photo from Zach's review
Reasonable priceDog groomingDog boarding
Ava5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

If I could give K9 Resorts 100 stars, I would!! My dog Murphy LOVES it here! They are super nice, accommodating, and Murphy is happy and tired when she gets home. I never worry when Murphy is in their care, which is a huge relief as a helicopter dog mom! I always love seeing the fun photos they post on Facebook too! :)

Customer photo from Ava's review
Reasonable priceDog groomingDog boardingDog daycare
Aaron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Our dog always loves staying and the staff do a fantastic job!

Reasonable priceDog groomingDog boarding
Doria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Our dog Bella loves it here. From our perspective this facility is clean and very on top of the dogs and their needs. For boarding they have non crate options which is so amazing for Bella. She would not be ok in a crate. We just love it here!!

Reasonable priceDog groomingDog boardingDog daycare
Kylie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have taken Millie to daycare a few times so far, and also just recently boarded her here. The staff is all incredible, and very friendly. The facility itself is very clean and fancy looking, and the dogs seem to have plenty of space to run around. I recently moved to this area and finding a few facility to trust…

Dog groomingDog boardingDog daycare
AmandaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We couldn’t be happier with K9 Resort! We know that Tucker will be well cared for and have the best time. He originally stayed for a week while we were away, and he now goes two days a week for “daycare.” All of the staff are friendly and obviously love and get to know all of the dogs and their families. Highly recommended!

Reasonable priceDog groomingDog boardingDog daycare
frankLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceDog boarding with trainingDog walkingDog grooming

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 68%Overpriced 4%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Dog boarding81—
Dog daycare60—
Dog grooming14—
Dog walking4—
Dog boarding with training3—

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