Pet boarding service · Honolulu, HI · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%39+2.8Craft & service penalty96−0.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#26 of 64 pet boarding facilitiesiPosition by Experts Score among all companies we track in this category. · better than 60%
4.9★★★★★536 Google reviews · 24 photos
93%five-star reviews
4.82★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Kama'aina K9 Adventures 4.9 out of 5 based on 536 reviews, with the owner responding to 43 percent of comments. Customers frequently praise the facility's spacious environment, individualized care for anxious or special-needs dogs, and consistent communication through daily photo reports and text updates. Recurring themes include staff friendliness, effective socialization opportunities, and accommodation for last-minute bookings. However, some lower-rated reviews highlight concerns regarding hygiene issues, such as fleas or skin infections, and disputes over billing practices for canceled appointments.
Google rating: 4.9 out of 5 from 536 reviews (93% five-star).
Reviews on this page: 536 Google reviews (383 with written comments, 75 with photos).
Owner responses: the business replied to 43% of reviews.
Most recent review: October 24, 2026.
Service: Pet Boarding Facility serving Honolulu, Hawaii.
Data from Google, last updated October 27, 2026.
Score profile vs other pet boarding facilities
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Kama'aina K9 AdventuresPet Boarding Facilities median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kama'aina K9 Adventures: 87/100 on this factor. Category median: 86.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kama'aina K9 Adventures: 85/100 on this factor. Category median: 78.A
85
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kama'aina K9 Adventures: 96/100 on this factor. Category median: 96.A
96
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kama'aina K9 Adventures: 100/100 on this factor. Category median: 96.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kama'aina K9 Adventures: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kama'aina K9 Adventures: 39/100 on this factor. Category median: 42.D
39
Bar = this company · dark tick = category median.
Star ratings
536 Google reviews we collected
4.9of 5
5 stars50193%
4 stars224%
3 stars61%
2 stars00%
1 star71%
Praise vs complaints
Phrases our text analysis found in 383 written reviews
95%praise
Praise33095%
Complaints185%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1834%
Reasonable3464%
Overpriced00%
Not sure12%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude16347%
Would recommend6218%
Speed & response298%
Price & value267%
Communication257%
Honesty & trust247%
Quality & results195%
What customers talk about
We read 383 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Kamaaina K9 located on mountain so nice breeze air and cool .”
“The staff member that checked him in & out was not very helpful or friendly to us and only told us that it was from "moisture".”
“We would definitely recommend and will use them as often as possible.”
“I do not recommend coming here unless you want a sick dog.”
“Kama'aina K9 was extremely accommodating in getting us in the next day for the evaluation visit.”
“They were willing to place her in an environment that she can slowly gain confidence instead of being in a big pack where she would feel uncomfortable.”
“Their prices are extremely fair considering she can spend the whole work day in their care.”
“I can be more flexible with my schedule and not worry about extreme overcharges if something happens.”
“Staff are always communicative through text, call, whatever!”
“Our dog, Kekoa, has boarded here multiple times, and we trust them to care for our fur baby just as well as we would ourselves.”
“These are dishonest and fraudulent practices.”
“The Service that they provided for my dog is top notch.”
People customers mention
Reports5 reviews
Oahu5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Kama'aina K9 Adventures for 3 kinds of job. Pick one to see what they paid and said.
Kalani1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
Kamaaina K9 located on mountain so nice breeze air and cool . Nice facility safe for dogs running around. Staff are very nice friendly love dogs.also I like their view report. I can see how my dog doing.
My pet loves Kamaaina K-9. I can reliable to boarding my dog.
Great priceDog boarding
Lisa11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
My dogs luv going to K9 Adventures. They were loved and cared for and had a great time. It was their vacay too! We would definitely recommend and will use them as often as possible. Club med for my dogs. Great loving place.
Every time I board my dogs, I’m confident that they will be well cared for and loved. I…
Reasonable priceDog boarding
george4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Our dog, Kekoa, has boarded here multiple times, and we trust them to care for our fur baby just as well as we would ourselves.
You can truly tell how much a facility cares by how your dog reacts when you walk through the door. The moment we arrive, Kekoa gets so excited that he literally jumps right up on the…
Dog boardingDog daycare
TakeLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★
We had such an incredible experience with you a couple years ago, and we are thrilled to be back again in June & October! We absolutely love your team, which is why we wouldn't trust anyone else with Nohelani. Because we travel frequently, having reliable peace of mind for her care is so important to us. Sadly,…
Dog boarding
JenniferLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
My puppy’s 1st experience was amazing. She is high energy and by time I picked her up she was definitely worn out! I loved that I received a progress report as well as pictures of her day. She looked so happy to be socializing with other dogs and the staff. Looking forward to more visits at KK9!
Great priceDog daycare
CoraleeLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Fantastic day for our pup. It was his temperament day (test run) and he did so well and the staff was so AMAZING with him. We got lots of photos and a full report. He will be in great hands when we have to drop him off for multiple days. Thank you so much.
Kamaaina K9 located on mountain so nice breeze air and cool . Nice facility safe for dogs running around. Staff are very nice friendly love dogs.also I like their view report. I can see how my dog doing.
My pet loves Kamaaina K-9. I can reliable to boarding my dog.
Price assessment: Great price
Services: Dog boarding
Response from the owner · 21 hours ago
Mahalo for the review! We can’t wait to see your pup again! 🐾
Scott Shimogawa3 reviewsiTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
My dogs luv going to K9 Adventures. They were loved and cared for and had a great time. It was their vacay too! We would definitely recommend and will use them as often as possible. Club med for my dogs. Great loving place.
Every time I board my dogs, I’m confident that they will be well cared for and loved. I would recommend Kamaaina K9. It’s wonderful for our fur babies and the staff are super! Thank you as always, I’m grateful.
Price assessment: Reasonable price
Services: Dog boarding
Response from the owner · a month ago
Mahalo for the review! Can’t wait to see Mele and Bronn for their next staycation!
george wilson4 reviewsiTotal number of Google reviews george has written across all businesses on Google Maps, not just this one.
Our dog, Kekoa, has boarded here multiple times, and we trust them to care for our fur baby just as well as we would ourselves.
You can truly tell how much a facility cares by how your dog reacts when you walk through the door. The moment we arrive, Kekoa gets so excited that he literally jumps right up on the counter to see which of his favorite staff members is there to greet him. He is always so incredibly happy to be in their care that when it is time to say goodbye, he runs right off to play and doesn't even look back at us!
It gives us total peace of mind knowing he is safe, loved, and having the absolute best time while we are away. We cannot recommend them enough for boarding and daycare!
Services: Dog boarding, Dog daycare
Response from the owner · a week ago
Mahalo for the wonderful review! He’s having a great staycation! 🐾
Take AbowalaencoreLocal Guide · 9 reviewsiTotal number of Google reviews Take has written across all businesses on Google Maps, not just this one.
We had such an incredible experience with you a couple years ago, and we are thrilled to be back again in June & October! We absolutely love your team, which is why we wouldn't trust anyone else with Nohelani. Because we travel frequently, having reliable peace of mind for her care is so important to us. Sadly, during the June stay, Our dog blew out her CCL (Cranial Cruciate Ligament) and had a complete tear in her medial meniscus. That resulted in an expensive surgery making her the Bionic Puppy. 🐾❤️! Despite that, she returned for a third stay, & K-9 accomadated her specialized recovery needs well. Thank You for being there for her. We love your Woof Reports. They give us some peace of mind. Although, I do wish you could have shared how she injured herself. Everything else is what it was… and she’ll be fine. Puppy/Dogs are very resilient! And that’s humbling for us owners. Mahalo
Services: Dog boarding
Response from the owner · 4 months ago
Mahalo for the review!
We Are One8 reviewsiTotal number of Google reviews We has written across all businesses on Google Maps, not just this one.
My puppy’s 1st experience was amazing. She is high energy and by time I picked her up she was definitely worn out! I loved that I received a progress report as well as pictures of her day. She looked so happy to be socializing with other dogs and the staff. Looking forward to more visits at KK9!
Price assessment: Great price
Services: Dog daycare
Response from the owner · 3 weeks ago
Mahalo for the review! Can’t wait for Kona’s first staycation 🥰🐾
Layla Dedrick3 reviewsiTotal number of Google reviews Layla has written across all businesses on Google Maps, not just this one.
Fantastic day for our pup. It was his temperament day (test run) and he did so well and the staff was so AMAZING with him. We got lots of photos and a full report. He will be in great hands when we have to drop him off for multiple days. Thank you so much.
Price assessment: Great price
Services: Dog daycare
Response from the owner · a month ago
Mahalo for the review! Cash had so much fun on his first day. See you guys next time!
Joshua RodriguezLocal Guide · 51 reviewsiTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
