Experts Reviews · Company report
Kanga Pest Control - Portland logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Kanga Pest Control - Portland

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 113 cockroach control · 5.0★ from 387 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kanga Pest Control - Portland is better than 96% of cockroach control.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kanga Pest Control - Portland is better than 98% of cockroach control.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kanga Pest Control - Portland is better than —% of cockroach control.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kanga Pest Control - Portland is better than 98% of cockroach control.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kanga Pest Control - Portland is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kanga Pest Control - Portland is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Kanga Pest Control - Portland for 8 kinds of job.

Kanga Pest Control - Portland for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.57
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#53 / 104
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 57 Google reviews tagged “Ant extermination”

Kristina11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Albert did an awesome job!

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Nic2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Albert from Kanga Pest Control came out to check out some issues and answer my questions. He was on time, professional, and very knowledgeable about our issues. I will definitely be contacting them again for my needs.

Reasonable priceAnt extermination
Rick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Albert was awesome and double checked with me to make sure if I had any concerns since we had to have Kanga come back in between services to take care of some new problems we were having. He wanted to make sure everything was good to go and that those issues had been taken care of

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Anthony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Alex did a great job today, he answered all my questions & addressed my concerns.

Reasonable priceTermite inspectionAnt extermination
CHS1912 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Technician was very friendly and addressed all of our needs

Reasonable priceBug & insect exterminationAnt extermination
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience !!!

Not sureAnt extermination
Kathlyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional and thorough!

Reasonable priceHornet & wasp exterminationAnt extermination
Katrina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Prompt and professional. The tech has a friendly demeanor and does thorough work. Much appreciated.

Great priceAnt extermination
Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The young man showed up early, great personality, did a great job! Look forward to seeing him again in 3 months.

Paid $40–60Reasonable priceSpider exterminationAnt extermination
alisha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very kind, quick, knowledgeable.

Paid $140–160Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Jethro2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jeffrey was friendly, polite, patient, attentive and most importantly he was thurough.

Paid $140–160Reasonable priceGeneral pest inspectionAnt extermination
Dana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Always great to see you. Thanks for going the extra mile.

Paid $20–40Rodent exterminationSpider exterminationBug & insect extermination
Joe11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I've been using Kanga Pest Control for a few years. They have the best customer service and an team when it comes to taking care of the customer.

Paid $80–100Great priceHornet & wasp exterminationTermite inspectionTermite extermination
Meg5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

Keith's knowledge of the ant situation was very good. He supported my needs of tackling the ant situation but also being aware that I own 2 dogs who would be out in the backyard.

Paid $200+Reasonable priceAnt extermination
Martha11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Garden shed ant control.... Sprayed a month ago. - saw many dead ants...came again today to follow up. Paid year in advance so no cost today for follow up.

Reasonable priceAnt extermination
Karin12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Came out for service because we have ants. Wondeful service. Did a spray and placed bait. Highly recommend.

Ant extermination
MelindaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Charlie was pleasant, efficient and thorough with the treatments to our property.

Paid $120–140Reasonable priceSpider exterminationAnt extermination
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great customer service-

Paid $80–100Reasonable priceAnt extermination
Drew8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We so appreciated Kanga’s communication efficiency and customer service! Charlie came and did our service and did a great job!

Paid $80–100Great priceGeneral pest inspectionAnt extermination
Rachel10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Charlie is very professional and polite He took care of the situation with the ants and was very informative

Paid $200+Reasonable priceAnt extermination
Dawn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Keith was awesome! Did a great job on a difficult house. Put me totally at ease and was very thorough! Very happy with Keith and Kanga!

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationBug & insect extermination
Gail5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tyler is a wonderful person. He was very thorough and explained everything to me. We had an incredible ant infestation and they’re dying by the hundreds. Very happy with his visit

Paid $200+Ant extermination
TimLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fantastic service! Keith was thorough, professional, and very friendly.

Reasonable priceAnt extermination
Juan-Carlos6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great experience, wonderful customer service, and timely service visit.

Paid $80–100Great priceAnt extermination
janet9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Workers are always very nice and helpful. I used to have tons of ants and now only see one once in awhile what a relief

Spider exterminationAnt extermination
HeatherLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Keith did a great job! He took the time to ask me questions to find out exactly what it was that I needed and then put in the extra work to make sure that he did everything he could to help me

Spider exterminationBug & insect exterminationAnt extermination
Beth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Kanga always does great work, and Jeffrey was no different. Timely and knowledgeable!

Paid $100–120Great priceRodent exterminationSpider exterminationAnt extermination
Chairman4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Great service as always.

Paid $40–60Reasonable priceGeneral pest inspectionAnt extermination
R6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They are kind, thorough, and they listen!

Ant extermination
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Alex is always professional, polite and knowledgeable when asking questions about pest control. Excellent employee!

Paid $40–60Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
Antonina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We had a problem with sugar ants. They did a great job have not seen any after they came out!

Paid $40–60Reasonable priceAnt extermination
becky4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Keith is absolutely amazing!!! Always professional and going the distance to resolve any issues. Followed an ant trail today just to make sure he got them at the source. Excellent!

Bug & insect exterminationAnt extermination
Megan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Experienced and knowledgable. I am excited to see these ants kick the bucket!

Paid $140–160Great priceBug & insect exterminationAnt extermination
MaryLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

very prompt, very efficiently and well mannered.

Reasonable priceAnt extermination
Kathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We were very pleased with Keith’s work

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Kary11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I am very happy with the service I receive from Kanga. They are thorough and pay attention to detail. I would highly recommend them to anyone who needs their services.

Great priceAnt extermination
AnneLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I have used Kanga Pest for years now. They eliminated the sugar ants on the very first visit and they have been gone ever since. I highly recommend Kanga Pest.

Ant extermination
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Quarterly pest control. We asked for special attention to bait stations and spraying a few additional ant areas. Alex fill out Wed through even though we weren’t home. Always excellent service.

Paid $40–60Reasonable priceRodent exterminationSpider exterminationAnt extermination
Janice6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They are always very friendly and professional. If I see any signs of pests, they come out immediately. Butvsincevtheyvhavevstartedvtrestingbmy home, I really don’t have pests

Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
Megan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Keith was a pleasure to work with. He answered all my questions and made sure the job was done right!

Paid $200+OverpricedAnt extermination
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service, great attitude, quick and responsive.

Great priceSpider exterminationAnt extermination
Kim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alex was very professional. Explained everything in great detail. Kanga is very reasonably priced. I can’t wait to continue working with Alex.

Paid $180–200Great priceRodent exterminationBug & insect exterminationAnt extermination
KaitlinLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tyler was very prompt and efficient. He was friendly and explained the service well. Thanks Tyler!

Paid $140–160Reasonable priceGeneral pest inspectionAnt extermination
Karen2 months ago★★★★★

Rating only, no written review.

Ant extermination
Linda4 months ago★★★★★

Rating only, no written review.

Paid $100–120Reasonable priceRodent exterminationGeneral pest inspectionAnt extermination
JodyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Great priceRodent exterminationSpider exterminationFlea & mite extermination
Stacey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Great priceAnt extermination
Shannon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $120–140Reasonable priceSpider exterminationAnt extermination
Suzen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

Rating only, no written review.

Paid $120–140Not sureAnt extermination
Doug6 months ago★★★★★

Rating only, no written review.

Ant extermination
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $120–140Reasonable priceRodent exterminationSpider exterminationBug & insect extermination
Judy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $180–200Hornet & wasp exterminationRodent exterminationSpider extermination
stanLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $180–200Reasonable priceAnt extermination
Austin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $160–180Great priceAnt extermination
KathyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $100–120Reasonable priceAnt extermination
Kathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Alfredaa year ago★★★★★

Rating only, no written review.

Paid $120–140Reasonable priceRodent exterminationSpider exterminationAnt extermination

Price

$127+20% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 57%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination80$76–$282
Ant extermination57$76–$246
General pest inspection52$56–$128
Spider extermination42$61–$128
Bug & insect extermination42$61–$133
Hornet & wasp extermination26$96–$323
Termite inspection7$96–$173
Home inspection6$71–$159

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