Analyzing 9,888,5089.9M ReviewsFor 27,85827.9K Experts
Google reviewers rate Kanga Pest Control five out of five stars based on 387 reviews, noting that the owner responds to all feedback. Customers frequently cite punctuality, clear communication, and thorough inspections as key service attributes, with technicians often providing detailed education and addressing specific pest issues without pressure. The sole low-star review describes a decline in service quality, though the overwhelming majority of feedback highlights professional conduct and effective results for various pest removal needs.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
Bar = this company · dark tick = category median.
387 Google reviews we collected
Phrases our text analysis found in 290 written reviews
Price verdicts customers left with their Google review
Middle half of what 119 customers paid ($91–$191) · gold mark = category median.
How often each topic comes up in the written reviews
We read 290 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Tyler is very thorough and knowledgeable with the pests we deal with.”
“All together, I had a fantastic experience with this company and its employees.”
“Always pleasant, professional, responsive, thorough & knowledgeable.”
“Alex was so communicative, courteous, and professional.”
“Would 100 percent recommend them for all your pest and stinging insect removal needs.”
“He genuinely wanted to find the right solution to my problem.”
“They gave me a very reasonable solution and I greatly appreciated that both inspections were conducted without a fee.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Kanga Pest Control - Portland for 8 kinds of job. Pick one to see what they paid and said.
Tyler is very thorough and knowledgeable with the pests we deal with. His follow-up is quick, clear, and informative. We have no problem recommending Kanga to anyone needing pest control!
10/10. Albert is our tech. Great service. Always pleasant, professional, responsive, thorough & knowledgeable. Takes the time to check in & answer questions or concerns.
Charlie was great, very friendly, answered all my questions and got rid of the yellow jacket nest efficiently. Very easy process and saved me from more stings.
Tyler was very polite and courteous and knowledgeable. He did an excellent job in checking my home and treating it.
Bing, bang, boom…. In and out in no time. Pure professional. They are my first call next time I need their services and expertise.
Tyler was really helpful and informative during my service today! He was very thorough, and treated my problem quickly. I would definitely use Kanga Pest Control in the future!
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 80 | $76–$282 |
| Ant extermination | 57 | $76–$246 |
| General pest inspection | 52 | $56–$128 |
| Spider extermination | 42 | $61–$128 |
| Bug & insect extermination | 42 | $61–$133 |
| Hornet & wasp extermination | 26 | $96–$323 |
| Termite inspection | 7 | $96–$173 |
| Home inspection | 6 | $71–$159 |
5.0 ★★★★★ 387 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Our new pest control company is great!
Talay, thanks for the excellent rating and for choosing us. We’re glad you had a great experience and look forward to serving you again.
Tyler is very thorough and knowledgeable with the pests we deal with. His follow-up is quick, clear, and informative. We have no problem recommending Kanga to anyone needing pest control!
Paul, thank you for the great review and for recommending Kanga. We are pleased Tyler’s thoroughness and clear, timely follow-up made a difference. We appreciate your trust and look forward to helping whenever you need us.
10/10. Albert is our tech. Great service. Always pleasant, professional, responsive, thorough & knowledgeable. Takes the time to check in & answer questions or concerns.
Thank you for the fantastic review! It’s wonderful to hear that Juan provided you with such great service. We appreciate your recognition of his professionalism and responsiveness. Your satisfaction means a lot to us!
Albert did an awesome job!
Kristina, thanks for the five-star review. We're delighted Albert did an awesome job and that you had a great experience. We look forward to assisting you again.
Alex was very professional, approachable, and scrupulous. He genuinely wanted to find the right solution to my problem. In fact he came back twice to inspect my property and the second time with a colleague he thought could help because of his particular experience with the specific problem we were trying to solve. They gave me a very reasonable solution and I greatly appreciated that both inspections were conducted without a fee. All together, I had a fantastic experience with this company and its employees. I greatly recommend them!
Elisa, we appreciate you sharing such a detailed review. We are so pleased Alex and his colleague took extra time to find the right solution and that both inspections were helpful and fair. Your recommendation and kind words about our team’s professionalism mean a great deal to us.
Alex made a thorough inspection and didn’t try to upsell
Jeff, we appreciate you mentioning Alex’s thorough inspection and that he kept things straightforward. Hearing that you felt respected and not pressured matters to us. We value your feedback and look forward to assisting you again.
We have always been very happy with Kanga! They have gotten rid of our ant problem and they are always very thorough. Tyler has always had exceptional customer service! Kanga recently took care of some"visitors" in crawlspace and after performing our quarterly maintenance, Tyler offered to check for any activity, of which there was none, thankfully. I appreciate your thoroughness!
Thank you for your wonderful feedback! We're thrilled to hear that Kanga has effectively resolved your ant problem and that you found our service thorough. Alex appreciates your kind words about his friendly and helpful approach. We look forward to continuing to serve you in the future!
Great service and results!
Thank you for the fantastic review, Derek! We're thrilled to hear you had a great experience with us. Your support means a lot and motivates us to keep delivering top-notch service. We look forward to seeing you again soon!
All good
Thanks for the five-star note, William. We’re glad everything was good and appreciate you taking a moment to share that. We look forward to helping you again.
Albert was very pleasant and professional!!!
Thank you for the great feedback, Paul! We're pleased to hear that Chris provided you with a pleasant and professional experience.
Analyzing 9,888,5089.9M ReviewsFor 27,85827.9K Experts
