Experts Reviews · Company report
Kanga Pest Control - Portland logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Kanga Pest Control - Portland

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 113 cockroach control · 5.0★ from 387 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kanga Pest Control - Portland is better than 96% of cockroach control.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kanga Pest Control - Portland is better than 98% of cockroach control.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kanga Pest Control - Portland is better than —% of cockroach control.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kanga Pest Control - Portland is better than 98% of cockroach control.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kanga Pest Control - Portland is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kanga Pest Control - Portland is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Kanga Pest Control - Portland for 8 kinds of job.

Kanga Pest Control - Portland for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.52
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$128
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 105
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 52 Google reviews tagged “General pest inspection” · showing 40

LLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

10/10. Albert is our tech. Great service. Always pleasant, professional, responsive, thorough & knowledgeable. Takes the time to check in & answer questions or concerns.

Paid $120–140Reasonable priceGeneral pest inspection
Kristina11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Albert did an awesome job!

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Rick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Albert was awesome and double checked with me to make sure if I had any concerns since we had to have Kanga come back in between services to take care of some new problems we were having. He wanted to make sure everything was good to go and that those issues had been taken care of

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Kass8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Five Stars All the Way! I will always deeply appreciate the entire Kanga Pest Control team. Jessie, the owner, clearly takes care of his people, and it shows in every interaction. Jasmine at the front desk is an absolute gem, friendly, professional, and always kind. Thank you to Keith, Alex, Reuben, Orlando, and…

Great priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Peggy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Tyler did an excellent job! He was very nice and very thorough.

Paid $200+Great priceGeneral pest inspection
alisha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very kind, quick, knowledgeable.

Paid $140–160Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Jethro2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jeffrey was friendly, polite, patient, attentive and most importantly he was thurough.

Paid $140–160Reasonable priceGeneral pest inspectionAnt extermination
Shannon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kanga has provided pest control services to my residence for approximately 8 years. Prior to hiring Kanga, ants and mice invaded my kitchen. My attempts at eliminating them myself were not successful. On only one occasion since Kanga began their routine service, have I had ants inside my house. They responded…

Rodent exterminationSpider exterminationGeneral pest inspection
Bonnie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I can’t say enough great things about Kanga Pest Control. They have solved all of our pest problems and issues for almost a decade. They are extremely knowledgeable with super fast customer service. I highly recommend them.

Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
CarolynLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Charlie was on time and he let me know when he was on the way. He was efficient and friendly.

Paid $200+Reasonable priceTermite inspectionSpider exterminationGeneral pest inspection
Joe11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I've been using Kanga Pest Control for a few years. They have the best customer service and an team when it comes to taking care of the customer.

Paid $80–100Great priceHornet & wasp exterminationTermite inspectionTermite extermination
Nicole7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Thank you Charlie!

Great priceGeneral pest inspection
Jyl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Alex was very professional in addressing my situation. He explained everything clearly & concisely.

General pest inspection
DaneeLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Alex was great. Showed up on time with a smile and asked and answered questions pertaining to the task at hand. Until we see you again, Thank you Kanga team for the professionalism.

Reasonable priceGeneral pest inspectionBug & insect extermination
Drew8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We so appreciated Kanga’s communication efficiency and customer service! Charlie came and did our service and did a great job!

Paid $80–100Great priceGeneral pest inspectionAnt extermination
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tyler is most courteous! Listens and responds with knowledge of his work. As I have a dog that needs control, he is very patient and graciously patient.

Rodent exterminationSpider exterminationGeneral pest inspection
Annette8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Keith was very nice and very thorough on our quarterly service, making sure we were well covered for the rest of the winter months.

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
EmmyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We got an initial inspection done by Keith for a potential rodent issue. He was super thorough and communicative throughout the whole inspection, and even went into the crawl space and took photos of access points. After getting quotes from other companies, we like Kanga's customer service and pricing. We are still…

Rodent exterminationGeneral pest inspection
Chairman4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Great service as always.

Paid $40–60Reasonable priceGeneral pest inspectionAnt extermination
Chantle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jeffrey was very polite, and friendly. We addressed an issue with mice and he was quick to offer a solution and explain why it would work. Gave some self help tips as well.

Reasonable priceGeneral pest inspection
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Alex is always professional, polite and knowledgeable when asking questions about pest control. Excellent employee!

Paid $40–60Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
Zack4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Yes, Jeffery was very professional and friendly. He handled my nervous Mini Aussie with calm kindness. Exterior and interior were checked with prompt thoroughness and Jeffrey shared some fun stories and knowledge he’s gained over the years.

Reasonable priceGeneral pest inspection
AnneLocal Guide · 294 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great service, quick, efficient and effective Great employees

Paid $80–100Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Joan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jeffrey was such a great tech! He xplained his findings and answered a few questions that I had. Great personality too!

Rodent exterminationSpider exterminationGeneral pest inspection
Molly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service! Friendly professional and always through! Thank you Kanga Team

Paid $40–60Great priceGeneral pest inspectionBug & insect extermination
Tanya5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Thank you for your great work!! Apologies for the condition of the backyard and promise it will be better next time!!

Paid $100–120Great priceGeneral pest inspection
Jan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Pleasant interactive and a big smile! He was also on time!

Not sureGeneral pest inspection
Kathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We were very pleased with Keith’s work

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
MichelleLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great customer service!

Paid $100–120Reasonable priceSpider exterminationGeneral pest inspection
Cathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★

Calls beforehand. Friendly and professional.

Paid $100–120Reasonable priceGeneral pest inspection
Teressa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service as always. Keeping the bugs outside where they belong! Keith helped explain things we could do to keep ants from building nests in the yard.

Paid $100–120Reasonable priceGeneral pest inspection
Dana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had kanga pest out today and Alex was cordial and seemed to like his job

General pest inspection
Janice6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They are always very friendly and professional. If I see any signs of pests, they come out immediately. Butvsincevtheyvhavevstartedvtrestingbmy home, I really don’t have pests

Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
Jan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The services Keith performed were the usual outstanding and professional job I have always received from Kenga Pest Control. Thank you Keith!

Paid $120–140Reasonable priceGeneral pest inspectionBug & insect extermination
Gerry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Keith was great with his explanation and the work performed!! Very Professional!

Rodent exterminationSpider exterminationGeneral pest inspection
KaitlinLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tyler was very prompt and efficient. He was friendly and explained the service well. Thanks Tyler!

Paid $140–160Reasonable priceGeneral pest inspectionAnt extermination
JessicaLocal Guide · 109 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always great service!! Chris did great!!

Reasonable priceGeneral pest inspection
SueLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $140–160Reasonable priceGeneral pest inspection
Linda4 months ago★★★★★

Rating only, no written review.

Paid $100–120Reasonable priceRodent exterminationGeneral pest inspectionAnt extermination
Roy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $140–160Reasonable priceGeneral pest inspection

Show more general pest inspection reviews (12 more) →

Price

$127+20% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 57%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination80$76–$282
Ant extermination57$76–$246
General pest inspection52$56–$128
Spider extermination42$61–$128
Bug & insect extermination42$61–$133
Hornet & wasp extermination26$96–$323
Termite inspection7$96–$173
Home inspection6$71–$159

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