Experts Reviews · Company report
Kanga Pest Control - Portland logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Kanga Pest Control - Portland

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 113 cockroach control · 5.0★ from 387 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kanga Pest Control - Portland is better than 96% of cockroach control.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kanga Pest Control - Portland is better than 98% of cockroach control.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kanga Pest Control - Portland is better than —% of cockroach control.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kanga Pest Control - Portland is better than 98% of cockroach control.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kanga Pest Control - Portland is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kanga Pest Control - Portland is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Kanga Pest Control - Portland for 8 kinds of job.

Kanga Pest Control - Portland for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$180–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$96–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 99
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Hornet & wasp extermination”

Emily5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Charlie was great, very friendly, answered all my questions and got rid of the yellow jacket nest efficiently. Very easy process and saved me from more stings.

Paid $180–200Not sureHornet & wasp extermination
nancy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fast, professional and efficient. Charlie did an amazing job and was so kind! Would 100 percent recommend them for all your pest and stinging insect removal needs.

Great priceHornet & wasp extermination
Gary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Bing, bang, boom…. In and out in no time. Pure professional. They are my first call next time I need their services and expertise.

Paid $180–200Reasonable priceHornet & wasp extermination
Kass8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Five Stars All the Way! I will always deeply appreciate the entire Kanga Pest Control team. Jessie, the owner, clearly takes care of his people, and it shows in every interaction. Jasmine at the front desk is an absolute gem, friendly, professional, and always kind. Thank you to Keith, Alex, Reuben, Orlando, and…

Great priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Kathlyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional and thorough!

Reasonable priceHornet & wasp exterminationAnt extermination
ScottLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tyler was really helpful and informative during my service today! He was very thorough, and treated my problem quickly. I would definitely use Kanga Pest Control in the future!

Paid $200+Great priceHornet & wasp extermination
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Removed basket ball sized wasp nest in tree.

Customer photo from Michael's review
Paid $200+Reasonable priceHornet & wasp extermination
Noah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Professional and knowledgeable, and the technicians didn’t try to upsell us on services we didn’t need. I would definitely call them again in the future!

Paid $200+Reasonable priceHornet & wasp extermination
Akirathedon928 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Friendly, quick and professional work

Paid $180–200Reasonable priceHornet & wasp extermination
Nagaraj13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Albert did a wonderful job explaining the process and got it done quickly.

Paid $200+Hornet & wasp extermination
Karen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Alex, was very helpful and cared about the issues I was having. Highly recommend them.

Hornet & wasp exterminationTermite inspection
Joe11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I've been using Kanga Pest Control for a few years. They have the best customer service and an team when it comes to taking care of the customer.

Paid $80–100Great priceHornet & wasp exterminationTermite inspectionTermite extermination
Karl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Alex was very thorough and explained everything well. A very nice and courteous

Paid $200+Great priceHornet & wasp exterminationRodent extermination
Patrick11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I am very pleased in all respects.

Paid $180–200Great priceHornet & wasp extermination
Dawn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Keith was awesome! Did a great job on a difficult house. Put me totally at ease and was very thorough! Very happy with Keith and Kanga!

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationBug & insect extermination
Annette8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Keith was very nice and very thorough on our quarterly service, making sure we were well covered for the rest of the winter months.

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
Rod8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

He did a excellent job went through the house around the shop very through thank you

Paid $140–160Great priceHornet & wasp exterminationRodent extermination
BenLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Props to Kanga Pest Control and Juan G. for taking care of a horde of yellow jackets in our backyard. He brought the knowledge and skill to get the job done and we're now rid of those bugs!

Paid $180–200Great priceHornet & wasp extermination
KatherineLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

He found the nest and took care of it. Also made sure they didn't make their way to the attic. Thank you!

Great priceHornet & wasp extermination
MichaelLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast, knowledgeable and efficient! What more could you want in a pest company?

Great priceHornet & wasp extermination
Kris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have had nothing but excellent care from Kanga, specifically our technician Juan. We had a wasp problem that would have likely scared others away, and he took it as a challenge. He took time to make sure it was handled right and thoroughly explained the how and why of all the methods he chose. He checked back in…

Reasonable priceHornet & wasp extermination
Carman4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alex was very professional and informative! I really appreciate the quick response from Kanga. Thank you!!

Paid $200+Reasonable priceHornet & wasp extermination
Charlotte6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rating only, no written review.

Paid $60–80Reasonable priceHornet & wasp extermination
Sam9 months ago★★★★★

Rating only, no written review.

Great priceHornet & wasp exterminationRodent extermination
Judy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $180–200Hornet & wasp exterminationRodent exterminationSpider extermination
Kathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination

Price

$127+20% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 57%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination80$76–$282
Ant extermination57$76–$246
General pest inspection52$56–$128
Spider extermination42$61–$128
Bug & insect extermination42$61–$133
Hornet & wasp extermination26$96–$323
Termite inspection7$96–$173
Home inspection6$71–$159

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