Experts Reviews · Company report
Kanga Pest Control - Portland logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Kanga Pest Control - Portland

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 113 cockroach control · 5.0★ from 387 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kanga Pest Control - Portland is better than 96% of cockroach control.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kanga Pest Control - Portland is better than 98% of cockroach control.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kanga Pest Control - Portland is better than —% of cockroach control.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kanga Pest Control - Portland is better than 98% of cockroach control.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kanga Pest Control - Portland is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kanga Pest Control - Portland is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Kanga Pest Control - Portland for 8 kinds of job.

Kanga Pest Control - Portland for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.80
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 104
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 80 Google reviews tagged “Rodent extermination” · showing 20

Talay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Our new pest control company is great!

Paid $200+Reasonable priceRodent extermination
Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Tyler is very thorough and knowledgeable with the pests we deal with. His follow-up is quick, clear, and informative. We have no problem recommending Kanga to anyone needing pest control!

Paid $60–80Reasonable priceRodent extermination
Kristina11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Albert did an awesome job!

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
DarlaLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very personable and helpful in all our questions. Can’t wait to have them help us out in our services

Not sureRodent extermination
Rick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Albert was awesome and double checked with me to make sure if I had any concerns since we had to have Kanga come back in between services to take care of some new problems we were having. He wanted to make sure everything was good to go and that those issues had been taken care of

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Curtis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Texted ahead, showed up on time and texted results. Quick and efficient!

Reasonable priceRodent extermination
PatriciaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tyler was very polite and courteous and knowledgeable. He did an excellent job in checking my home and treating it.

Paid $200+Reasonable priceRodent extermination
Jill6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

"I had a great experience with Alex Despain w/ kanga. Unlike other companies that charge just to show up, they only charge for the actual assessment. The technician was incredibly honest, thorough, and didn't try to upsell me on services I didn't need. Highly recommend them for their transparency and professionalism!"

Paid $100–120Reasonable priceRodent exterminationTermite inspection
Carrie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very impressed with Alex! Hoping that I have finally hit the gold mine with a pest control company :-)

Great priceRodent extermination
alisha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very kind, quick, knowledgeable.

Paid $140–160Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Kyle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always top notch! Great people and great service! Always go the extra mile.

Great priceRodent extermination
Rick12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

He was very trustworthy and thorough, no sales pitch, super nice guy

Rodent extermination
JeanLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a super good experience with Kanga! My condo management uses them, so when I discovered evidence of rodent activity they came out and first did a general assessment followed by a formal remediation the very next day. Traps have now been placed in the basement crawlspace, access points closed, and rodenticide…

Paid $60–80Great priceRodent extermination
Shannon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kanga has provided pest control services to my residence for approximately 8 years. Prior to hiring Kanga, ants and mice invaded my kitchen. My attempts at eliminating them myself were not successful. On only one occasion since Kanga began their routine service, have I had ants inside my house. They responded…

Rodent exterminationSpider exterminationGeneral pest inspection
Candace9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very professional and friendly service. They treated my home with respect and thoroughly patched up potential rodent ingresses into my crawlspace and attic.

Paid $200+Not sureRodent exterminationService not listed
corky13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Informative, friendly professional service with attention to detail.

Paid $100–120Reasonable priceRodent extermination
Dana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Always great to see you. Thanks for going the extra mile.

Paid $20–40Rodent exterminationSpider exterminationBug & insect extermination
brian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Fast and professional, I’m happy I chose Kanga., I opted for a new dryer vent cover as well.

Paid $200+Reasonable priceRodent extermination
Candi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Alex was very professional. He checked everything thoroughly to figure out our problem and explained the whole process very well. We are very pleased with Alex’s work and recommendation.

Paid $200+Reasonable priceRodent extermination
Karl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Alex was very thorough and explained everything well. A very nice and courteous

Paid $200+Great priceHornet & wasp exterminationRodent extermination

Show more rodent extermination reviews (60 more) →

Price

$127+20% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 57%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination80$76–$282
Ant extermination57$76–$246
General pest inspection52$56–$128
Spider extermination42$61–$128
Bug & insect extermination42$61–$133
Hornet & wasp extermination26$96–$323
Termite inspection7$96–$173
Home inspection6$71–$159

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