Experts Reviews · Company report
Kanga Pest Control - Portland logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Kanga Pest Control - Portland

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 113 cockroach control · 5.0★ from 387 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kanga Pest Control - Portland is better than 96% of cockroach control.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kanga Pest Control - Portland is better than 98% of cockroach control.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kanga Pest Control - Portland is better than —% of cockroach control.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kanga Pest Control - Portland is better than 98% of cockroach control.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kanga Pest Control - Portland is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kanga Pest Control - Portland is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Kanga Pest Control - Portland for 8 kinds of job.

Kanga Pest Control - Portland for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$128
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 98
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 42 Google reviews tagged “Spider extermination”

Kristina11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Albert did an awesome job!

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Rick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Albert was awesome and double checked with me to make sure if I had any concerns since we had to have Kanga come back in between services to take care of some new problems we were having. He wanted to make sure everything was good to go and that those issues had been taken care of

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
KaileyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We’ve been using Kanga for 4 years now & I can’t say enough good things about them. They provide top tier customer service & are always quick to help us if we’ve noticed an influx in any type of unwanted friends. For the quality & value, there truly isn’t anyone better.

Paid $140–160Great priceSpider extermination
Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The young man showed up early, great personality, did a great job! Look forward to seeing him again in 3 months.

Paid $40–60Reasonable priceSpider exterminationAnt extermination
alisha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very kind, quick, knowledgeable.

Paid $140–160Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Shannon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kanga has provided pest control services to my residence for approximately 8 years. Prior to hiring Kanga, ants and mice invaded my kitchen. My attempts at eliminating them myself were not successful. On only one occasion since Kanga began their routine service, have I had ants inside my house. They responded…

Rodent exterminationSpider exterminationGeneral pest inspection
Bonnie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I can’t say enough great things about Kanga Pest Control. They have solved all of our pest problems and issues for almost a decade. They are extremely knowledgeable with super fast customer service. I highly recommend them.

Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
CarolynLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Charlie was on time and he let me know when he was on the way. He was efficient and friendly.

Paid $200+Reasonable priceTermite inspectionSpider exterminationGeneral pest inspection
Dana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Always great to see you. Thanks for going the extra mile.

Paid $20–40Rodent exterminationSpider exterminationBug & insect extermination
Joe11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I've been using Kanga Pest Control for a few years. They have the best customer service and an team when it comes to taking care of the customer.

Paid $80–100Great priceHornet & wasp exterminationTermite inspectionTermite extermination
MelindaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Charlie was pleasant, efficient and thorough with the treatments to our property.

Paid $120–140Reasonable priceSpider exterminationAnt extermination
Dawn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Keith was awesome! Did a great job on a difficult house. Put me totally at ease and was very thorough! Very happy with Keith and Kanga!

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationBug & insect extermination
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tyler is most courteous! Listens and responds with knowledge of his work. As I have a dog that needs control, he is very patient and graciously patient.

Rodent exterminationSpider exterminationGeneral pest inspection
janet9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Workers are always very nice and helpful. I used to have tons of ants and now only see one once in awhile what a relief

Spider exterminationAnt extermination
HeatherLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Keith did a great job! He took the time to ask me questions to find out exactly what it was that I needed and then put in the extra work to make sure that he did everything he could to help me

Spider exterminationBug & insect exterminationAnt extermination
Beth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Kanga always does great work, and Jeffrey was no different. Timely and knowledgeable!

Paid $100–120Great priceRodent exterminationSpider exterminationAnt extermination
AnneLocal Guide · 294 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great service, quick, efficient and effective Great employees

Paid $80–100Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Joan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jeffrey was such a great tech! He xplained his findings and answered a few questions that I had. Great personality too!

Rodent exterminationSpider exterminationGeneral pest inspection
Kathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We were very pleased with Keith’s work

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
MichelleLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great customer service!

Paid $100–120Reasonable priceSpider exterminationGeneral pest inspection
Rayna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Love my kanga pest control! Always family oriented people who offer an amazing service!

Paid $40–60Great priceSpider exterminationFlea & mite extermination
KathieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They always do a good job. Rarely see spiders.

Paid $140–160Not sureSpider extermination
cassie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Thank you Charlie for taking care of our service yesterday! Appreciate you taking time to treat inside and outside!

Paid $100–120Reasonable priceSpider exterminationBug & insect extermination
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Quarterly pest control. We asked for special attention to bait stations and spraying a few additional ant areas. Alex fill out Wed through even though we weren’t home. Always excellent service.

Paid $40–60Reasonable priceRodent exterminationSpider exterminationAnt extermination
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Keith was very conscientious and did a thorough job.

Paid $160–180Not sureRodent exterminationSpider extermination
Paul13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Kanga is always friendly and ready to address any and all concerns. Employees are like part of the family. Also, they will return at any time, between regular visits , to address any concerns that you may have, and they don't charge for any extra visits. Alex did a great job and addressed all of my concerns. I…

Great priceSpider extermination
Gerry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Keith was great with his explanation and the work performed!! Very Professional!

Rodent exterminationSpider exterminationGeneral pest inspection
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service, great attitude, quick and responsive.

Great priceSpider exterminationAnt extermination
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tech was extremely thorough and professional.

Paid $60–80Reasonable priceSpider extermination
Rosie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Keith did a magnificent job today. He doubled checked with us when he arrived at property to be sure we did not have any indoor pest issues , before he began to spray outdoors. This also allows us an opportunity to retrieve the outdoor cat dishes .

Great priceSpider exterminationBug & insect extermination
Tina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kanga Pest Control is the best pest control company around. All of their staff from office to their technicians are professional and courteous; they are a pleasure to work with.

Great priceRodent exterminationSpider extermination
JodyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Great priceRodent exterminationSpider exterminationFlea & mite extermination
Shannon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $120–140Reasonable priceSpider exterminationAnt extermination
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $120–140Reasonable priceRodent exterminationSpider exterminationBug & insect extermination
Amber3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Paid $80–100Great priceRodent exterminationSpider exterminationGeneral pest inspection
DrRosyM2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Rating only, no written review.

Not sureRodent exterminationSpider exterminationGeneral pest inspection
christineLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Judy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $180–200Hornet & wasp exterminationRodent exterminationSpider extermination
Jessica11 months ago★★★★★

Rating only, no written review.

Paid $120–140Great priceRodent exterminationSpider extermination
Carol4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Rodent exterminationSpider exterminationGeneral pest inspection
Kathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Alfredaa year ago★★★★★

Rating only, no written review.

Paid $120–140Reasonable priceRodent exterminationSpider exterminationAnt extermination

Price

$127+20% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 57%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination80$76–$282
Ant extermination57$76–$246
General pest inspection52$56–$128
Spider extermination42$61–$128
Bug & insect extermination42$61–$133
Hornet & wasp extermination26$96–$323
Termite inspection7$96–$173
Home inspection6$71–$159

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