Experts Reviews · Company report
Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%54+13.1Value 14%100+14.1Replies to reviews 7%30+2.1Craft & service penalty81−1.9Momentum penalty98−0.2Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers

Lindenhurst, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 24 paver contractors · 4.7★ from 1,059 Google reviews

Report card

Percentile vs other paver contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers is better than 72% of paver contractors.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers is better than 54% of paver contractors.C
54
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers is better than 81% of paver contractors.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers is better than 100% of paver contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers is better than 98% of paver contractors.A
98
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers is better than 30% of paver contractors.D
30

Reviews for your job

Customers hired Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers for 8 kinds of job.

Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers for asphalt resurfacing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.64
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Asphalt resurfacing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 64 Google reviews tagged “Asphalt resurfacing” · showing 20

Verena7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Although it seemed to take awhile- the end product a new cement patio and a repaved driveway look great ! They did as promised I’m very pleased with their work and highly recommend them The sales man Mark Lafigliola was very helpful always willing to answer questions that would arise Verena Laursen

Reasonable priceAsphalt resurfacing
willieLocal Guide · 466 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★

Great removal and install, but buyer beware of the BS charges, like '$750 landscape restoration' ie a 4 ft of dirt and a few grass seeds ?

OverpricedAsphalt resurfacingDriveway installation
Shawna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Our experience of working with Kaplan especially Brenda was amazing! Their quality of work and communication is top tier! I highly recommend them.

Great priceAsphalt resurfacingDriveway installationDriveway replacement
CristinaLocal Guide · 122 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

These guys are amazing, professional, and well priced! I used them for seal coating my driveway twice and they did a wonderful job. I highly recommend working with Casey!

Great priceAsphalt resurfacing
EdLocal Guide · 213 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kaplan Paving has been our vendor of choice in our HOA for several years now. I would have to say they have been nothing short of outstanding. Everyone has been extremely professional and a pleasure to work with. Becky and Jenny have been the best at taking care of our projects start to finish making them very…

Great priceAsphalt resurfacingDriveway installationDriveway replacement
Ken1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We were impressed with the service and level of communication with Kaplan from the initial estimate to the final step of paving. This was a complete tear-out and replacement of a large driveway. We appreciated that Kaplan handled the applications for two permits.

Reasonable priceAsphalt resurfacingDriveway installationDriveway replacement
Elizabeth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Arturo and his crew did an amazing job on my driveway. In addition to it being beautiful and everything that I was hoping for, the crew had to work around dog walkers and baby strollers since people were insisting on walking on the sidewalk where they were working. They were patient, polite and professional.

Great priceAsphalt resurfacingDriveway replacement
Frank1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Would have been a 5-star if didn’t get hit with a $2400 up charge for base enhancement…

Not sureAsphalt resurfacing
Steve10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kaplan Paving is an outstanding company that stands behind its work. They’re easy to work with and are always straight up and honest about the project scope and expectations.

Reasonable priceAsphalt resurfacingParking lot stripingService not listed
Kathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kaplan replaced my driveway a couple years ago. I have to say I have been totally satisfied with the follow up service I needed. I have been dealing with Patricia Nevarez in the office and she has been superior in helping me get some problems solved. I tell my friends about Kaplan and Patricia. She has listened and…

Asphalt resurfacing
Patrick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mark was great to work with on the initial quote, very responsive to my questions a few days later and working the scheduler Tricia Nevarez was a pleasure even though I probably called more than most due to a timeline crunch for completion for a party at my house.

Great priceAsphalt resurfacingDriveway replacement
Randy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service from initial quote, to receiving the proposal, then Kaplan's team managing the installation - keeping us up to date and setting expectations. The installation was done by a very experienced team. I loved watching them. So professional and absolutely no follow up needed. No mess to clean up. It looks…

Great priceAsphalt resurfacing
TinaLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The seal coating of the driveways done with great care. They did an amazing job! Cracks were sealed effectively as well. One driveway was completely replaced and it was done perfect. Reliable. Great work. Extremely satisfied.

Reasonable priceAsphalt resurfacingDriveway installation
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Worked with Joe R to have my condo and neighbors attached driveway resurfaced. Fantastic job and price. Very professional, workers showed up on time and did an awesome job. I was so impressed that I worked with Joe R for a new patio/side door exit since mine is outdated and is a dangerous hazard. Joes design…

Great priceAsphalt resurfacingService not listed
Sheila4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Crew #3 Led by Luis and Omar were outstanding. Professional, thorough and extremely kind and cleaned up nicely when the driveway was done. Mark was great to work with, listened to our needs, job well done using Kaplan!!!! We will definitely use them again.

Asphalt resurfacingDriveway replacement
Jenna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I work at Icon Building Group, and we've had the pleasure of working with Kaplan Paving on several projects. I especially want to recognize Brenda Sanchez, who manages our account. She is incredibly responsive, timely, and always willing to help. Brenda consistently goes above and beyond to make sure everything runs…

Great priceAsphalt resurfacingDriveway installationDriveway replacement
DanLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jesse and his crew were fantastic. We had a fairly complicated job that included bearing two pipes under the driveway and everything turned out. Great they were on time, polite courteous, and neat. Highly recommend.

Asphalt resurfacing
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had an excellent experience with Kaplan Paving. Brenda, the scheduling team, and the paving crew all provided outstanding customer service from start to finish. The quality of the work was excellent, and the entire process was hassle-free. I would not hesitate to recommend Kaplan Paving to anyone looking for professional, reliable paving

Reasonable priceAsphalt resurfacing
MBLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The asphalt was done well. The striping is beautiful. The people are friendly and helpful, even though I don't like the AI phone answerer.

Reasonable priceAsphalt resurfacing
Kailey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I work with ICON Building Group and I wanted to mention Brenda Sanchez. She’s our account representative and I wanted to comment on the fact that she is always keeping up to date with the schedule, responding to us in a timely fashion, and always has a great attitude. She has been a pleasure to speak with and work with and I highly recommend their company!

Great priceAsphalt resurfacingDriveway installationDriveway replacement

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 59%Overpriced 2%Not sure 3%

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