Experts Reviews · Company report
Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%54+13.1Value 14%100+14.1Replies to reviews 7%30+2.1Craft & service penalty81−1.9Momentum penalty98−0.2Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers

Lindenhurst, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 24 paver contractors · 4.7★ from 1,059 Google reviews

Report card

Percentile vs other paver contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers is better than 72% of paver contractors.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers is better than 54% of paver contractors.C
54
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers is better than 81% of paver contractors.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers is better than 100% of paver contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers is better than 98% of paver contractors.A
98
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers is better than 30% of paver contractors.D
30

Reviews for your job

Customers hired Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers for 8 kinds of job.

Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers for paving job site preparation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Paving job site preparation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 5

All 14 Google reviews tagged “Paving job site preparation”

vadimLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kaplan is fairly priced. Work completed as promised. Beckie and Cesar / Scheduling stayed in contact through the whole process. Cesar/Scheduling even followed up a few days after driveway replacement was complete. To make sure we were happy and that job was properly completed. So far so good!

Driveway installationDriveway replacementPaving job site preparation+ Punctuality+ Quality+ Professionalism
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Worked with John Kolkman, Jason, Joe, Megan and Scott Greenberg. Great group. Terrific price. Very happy with their work!

Asphalt paving & repairAsphalt resurfacingBumper block & post installation+ Responsiveness+ Punctuality+ Quality
MontyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

BEST SUMMED UP IN MY THANK YOU LETTER TO KAPLAN: "I can not thank you all enough everyone from the start of this to the end was a pleasure to deal with! Your teams for removal and install both went above and beyond what I had expected they were just fantastic to watch work. Every aspect of doing this you folks…

Asphalt paving & repairHaulingPaving job site preparation+ Responsiveness+ Punctuality+ Quality
Shannon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I worked with Jen Bell from Kaplan paving. She has amazing customer experience skills. My driveway is on a steep hill and has drainage issues. She made sure my driveway was properly assessed to address the drainage issues. She was very patient in addressing a few change orders we requested and made the updates…

Asphalt paving & repairPaving-related drainageExcavation & grading+ Responsiveness+ Punctuality+ Quality
alan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had a 25 year old asphalt driveway that I wanted to replace and expand. Had saw my neighbors replacing theirs and after a few years the poor quality was evident. My goal was to do it once and not worry about having to do it again. Working with Billy and Jason to price it out and get what I wanted was a great and…

Asphalt paving & repairConcrete workPaving job site preparation+ Quality+ Professionalism
Kirsten7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kaplan paving designed and installed our back patio and driveway. They are extremely professional, friendly and reliable. Joe Revelle is a wonderful resource for the stonework. His knowledge and expertise was definitely needed during the process. If you are designing something new, Kaplan has all of the…

Asphalt paving & repairPaving-related drainageExcavation & grading+ Responsiveness+ Punctuality+ Quality
Scott9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

From the estimate Forrest Thrawl gave us, working with everyone at Kaplan Paving to plan our new driveway, the actual excavation and base prep to the final laying of the asphalt we had a great, professional experience. Once the project began the work was done as we requested and everyone worked together to leave our…

Asphalt paving & repairExcavation & gradingHauling+ Quality+ Professionalism+ Value
J4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent company…shop no further. Called for quote - appointment scheduled and on-site visit within 2-days. Jill was awesome…provided guidance on getting permit and sent quote within hours. Job was scheduled and timeframe met as stated - earlier actually; looks awesome. Very satisfied.

Asphalt paving & repairExcavation & gradingPaving job site preparation+ Responsiveness+ Punctuality+ Quality
Anna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kaplan Paving created a terrific paved driveway for us. A special shout out to Billy & Becky for all their help in setting up the arrangements/scheduling. Billy came out to the house and gave us all the information we needed; Becky handled the permit/survey requirements and worked with me on the scheduling. The…

Asphalt paving & repairPaving job site preparation+ Responsiveness+ Punctuality+ Quality
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Trisha coordinated the entire project and was the best! Great communication and always timely returning calls. Cannot say enough about her hard work and assistance.

Asphalt paving & repairPaving-related drainageExcavation & grading
Phil3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jen from Kaplan Paving was patient with us as we reworked the plans many times to determine the finished product. She was very flexible and understanding. Jen and the whole team at Kaplan were great!! The additional to our driveway has received many compliments & has given us the much needed parking!!

Asphalt paving & repairPaving-related drainageExcavation & grading+ Responsiveness+ Punctuality+ Quality
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Excellent professional service from Kaplan and they're rep Joe Revelled. We had a 2 layer and new 5-6 base driveway put in as the old one had a insufficient base hence the badly heaving driveway . Joe was up front about costing extra if base was insufficient. They bought state-the-art new machinery I got to see in action ...Great Job Guys!!!

Asphalt paving & repairPaving job site preparationService not listed+ Responsiveness+ Punctuality+ Quality
AnthonyLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Jennifer Bell was great. She didn't try to sell something I didn't need. Straightforward and honest, I would work with her again. It was very easy to get set the job set up, all of the staff were friendly and helpful.

Asphalt paving & repairPaving job site preparation+ Responsiveness+ Punctuality+ Quality
Kyle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Asphalt paving & repairExcavation & gradingHauling+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 59%Overpriced 2%Not sure 3%

Jobs customers hired them for

Compare with