Experts Reviews · Company report
Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%54+13.1Value 14%100+14.1Replies to reviews 7%30+2.1Craft & service penalty81−1.9Momentum penalty98−0.2Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers

Lindenhurst, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 24 paver contractors · 4.7★ from 1,059 Google reviews

Report card

Percentile vs other paver contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers is better than 72% of paver contractors.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers is better than 54% of paver contractors.C
54
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers is better than 81% of paver contractors.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers is better than 100% of paver contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers is better than 98% of paver contractors.A
98
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers is better than 30% of paver contractors.D
30

Reviews for your job

Customers hired Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers for 8 kinds of job.

Kaplan Paving Company - Commercial & Residential Asphalt Driveway Pavers for sealcoating

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.21
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 37/100.How Job match is calculatedBuilt only from reviews Google tagged “Sealcoating”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 5

All 14 Google reviews tagged “Sealcoating”

Izzy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joe was super helpful! I highly recommend asking for him when calling Kaplan paving!

Sealcoating+ Punctuality+ Professionalism
Danny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Graham was the absolute best to work with and I would recommend Graham and Kaplan to anyone. The quality of the work I received from Kaplan paving was fantastic.

Sealcoating+ Responsiveness+ Professionalism+ Value
ALocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★

Overall disappointing experience with Kaplan and Express Sealcoating. I will not return as a customer! I will start with the good thing - the quality of work seems to be decent - no complaints. My aggravation comes from their customer service rep and the primitive scheduling system they use. I scheduled sealcoating…

Sealcoating− Responsiveness− Professionalism
sujatha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kaplan Paving’s professionalism, attention to detail, and craftsmanship were outstanding. The team's efficiency, timely completion, and excellent customer service were commendable. I highly recommend Kaplan Paving, especially Ronak Baxi, for anyone seeking top-notch paving services.

SealcoatingStreet maintenance
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Worked with John Kolkman, Jason, Joe, Megan and Scott Greenberg. Great group. Terrific price. Very happy with their work!

Asphalt paving & repairAsphalt resurfacingBumper block & post installation+ Responsiveness+ Punctuality+ Quality
Nancy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

My experience with both "BILLY AND LARS" at Kaplan Paving was by far the very best!!! Also "TRICIA" at Kaplan Paving was always taking care of document preparation and scheduling. From my first phone call with Billy he was very professional, answered my many questions, came out to survey my current driveway before…

Pavement crack filling & sealingDriveway installationDriveway replacement+ Responsiveness+ Punctuality+ Quality
Doug14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kaplan did a great job redoing my asphalt driveway and repairing/sealing my pavers for the sidewalks and back patio. Robert (the salesperson) was timely and helpful in providing the quote for my driveway and then noticed some issues with my pavers (I had no idea that those issues could be fixed, so that was a huge…

Asphalt paving & repairSealcoating+ Responsiveness+ Punctuality+ Quality
Jason9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Selected Kaplan Paving to expand and repave our asphalt driveway as well as replace two concrete stoops. Robert (salesperson) was very informative during our initial consult. He took the time to explain the project details and pricing as well as the entire process from permitting to site preparation and ongoing…

Asphalt paving & repairConcrete workExcavation & grading+ Quality+ Professionalism+ Value
Kirsten7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kaplan paving designed and installed our back patio and driveway. They are extremely professional, friendly and reliable. Joe Revelle is a wonderful resource for the stonework. His knowledge and expertise was definitely needed during the process. If you are designing something new, Kaplan has all of the…

Asphalt paving & repairPaving-related drainageExcavation & grading+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

This business is unresponsive to phone calls and does not fulfill their appointments. I should've known better than trying to get my driveway seal coated by Kaplan a couple weeks ago. I had numerous difficulties with them a few years ago when I got a driveway extended with additional asphalt and sealcoating. They…

Asphalt paving & repairSealcoating− Responsiveness
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

They never showed up last year, why did we take a chance and hire them for this year? Lapsed Judgement I suppose. You can never get a hold of them and this seems unprofessional and unacceptable. I want to shout all over Mchenry county , “ Don’t hire them , it’s wasted time and aggravation. “ Still waiting for my payment to be returned, btw, . 🤨

Sealcoating− Responsiveness− Punctuality
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Carlton did an awesome job sealcoating our driveway. Very happy with the quality and he deserves mention.

Sealcoating+ Quality+ Professionalism
Anthony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I had a great experience with Kaplan paving. Communication and scheduling with Shannon and Joe Revelle was great. They were very accommodative and the product looks fabulous. I highly recommend this firm.

Pavement crack filling & sealingSealcoating+ Responsiveness+ Punctuality+ Quality
Hillary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Joe Revelle at Kaplan Paving is amazing. He goes above and beyond for every client of his. I have used him for both personal and professional jobs. I can count on him for a competitive bid, responsive timing, quality work, and his professionalism. The entire team at Kaplan are more than capable and wonderful to work with!

Asphalt paving & repairPavement crack filling & sealingSealcoating+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 59%Overpriced 2%Not sure 3%

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