Analicia Largent5 reviewsTotal number of Google reviews Analicia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleShe’s the best & I feel very comfortable opening up to Karina.
Karina Hernandez Counseling & Consulting PLLC
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%94+28.9Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#30 of 114 therapistsPosition by Experts Score among all companies we track in this category. · better than 74%
5.0 ★★★★★ 21 Google reviews
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
May 2026latest review
Karina Hernandez Counseling & Consulting PLLC at a glance
Google reviewers give Karina Hernandez Counseling & Consulting PLLC a perfect five-star rating based on twenty-one reviews. Clients describe the mental health services as professional, highlighting the provider's attentive listening, empathy, and ability to create a comfortable environment for opening up. Recurring themes include clear communication, ease of scheduling appointments, and helpful strategies that improve well-being for individuals and families. No low-star reviews were provided to indicate common criticisms, and the owner did not respond to any reviews.
- Google rating: 5.0 out of 5 from 21 reviews (100% five-star).
- Reviews on this page: 21 Google reviews (14 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: May 26, 2026.
- Service: Therapist serving El Paso, Texas.
Data from Google, last updated November 1, 2026.
Score profile vs other therapists
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Karina Hernandez Counseling & Consulting PLLC: 97/100 on this factor. Category median: 90.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Karina Hernandez Counseling & Consulting PLLC: 94/100 on this factor. Category median: 88.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Karina Hernandez Counseling & Consulting PLLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 60.–
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Bar = this company · dark tick = category median.
Star ratings
21 Google reviews we collected
- 5 stars21100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 14 written reviews
- Praise1794%
- Complaints16%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude844%
- Would recommend528%
- Communication211%
- Honesty & trust211%
- Quality & results16%
What customers talk about
We read 14 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Karina is so kind, listens attentively and genuinely cares.”
“Karina has been a light in my life, I highly recommend her.”
“Ms, Hernandez has great communication, easy to set up appointments, and listens to needs.”
“I highly recommend her to anyone looking for a therapist who genuinely cares and connects with children.”
“Truly a top-notch professional!”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Alondra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Karina a sido una luz en mi camino la recomiendo muchísimo, me a ayudado a enfrentar problemas que sin ella sería pérdida siempre estaré agradecida con ella ❤️✨🙏
VIRI3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Karina is so kind, listens attentively and genuinely cares. If you’re unsure, give her a chance. You won’t regret it
SteveLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We are so grateful to have found Karina. She has been incredibly kind, patient, and compassionate with our child. Her understanding approach makes it easy for my child to feel comfortable and open up during sessions. She takes the time to listen and offers helpful strategies that have truly made a difference in our…
Weronika1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I cannot recommend my therapist highly enough. Karina's empathetic approach and insightful guidance have truly made a positive impact on my life. Each session feels like a safe space, and I've gained so much clarity and understanding. Truly a top-notch professional!
JoshLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Highly recommend Karina’s services to everyone I know. Highly knowledgeable and professional.
Tabitha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
First talking to Karina I felt instantly safe. She has a smoothing energy that helped me to feel relaxed. Karina doesn’t just listen to me I feel she has an understanding about what I’m dealing with in my life. She’s helped me to keep myself grounded in a situation I would usually feel overwhelmed. I’m so glad I…
Customer reviews
5.0 ★★★★★ 21 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Alondra Botello2 reviewsTotal number of Google reviews Alondra has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKarina a sido una luz en mi camino la recomiendo muchísimo, me a ayudado a enfrentar problemas que sin ella sería pérdida siempre estaré agradecida con ella ❤️✨🙏
VIRI DIAZ3 reviewsTotal number of Google reviews VIRI has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKarina is so kind, listens attentively and genuinely cares. If you’re unsure, give her a chance. You won’t regret it
Steve UTEPFOOTBALLLocal Guide · 47 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe are so grateful to have found Karina. She has been incredibly kind, patient, and compassionate with our child. Her understanding approach makes it easy for my child to feel comfortable and open up during sessions. She takes the time to listen and offers helpful strategies that have truly made a difference in our family. I highly recommend her to anyone looking for a therapist who genuinely cares and connects with children.
Luis F NavarroLocal Guide · 6 reviewsTotal number of Google reviews Luis has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKarina is very professional, dedicated and really care for her patients!!!
Weronika Bloczynska1 reviewTotal number of Google reviews Weronika has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI cannot recommend my therapist highly enough. Karina's empathetic approach and insightful guidance have truly made a positive impact on my life. Each session feels like a safe space, and I've gained so much clarity and understanding. Truly a top-notch professional!
D Olivas5 reviewsTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKarina is caring, address concerns, very positive experience, highly recommend.
Josh SLocal Guide · 39 reviewsTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHighly recommend Karina’s services to everyone I know. Highly knowledgeable and professional.
Griselda Soto3 reviewsTotal number of Google reviews Griselda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLa mejor!!🤩
Tabitha4 reviewsTotal number of Google reviews Tabitha has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFirst talking to Karina I felt instantly safe. She has a smoothing energy that helped me to feel relaxed. Karina doesn’t just listen to me I feel she has an understanding about what I’m dealing with in my life. She’s helped me to keep myself grounded in a situation I would usually feel overwhelmed. I’m so glad I found her and I am very grateful for the help she’s provided me .
Karina Hernandez Counseling & Consulting PLLC on Google Maps →
Business details
- Address: 7362 Remcon Cir #518, El Paso, TX 79912
- Phone: (915) 201-0464
- Website: mytherapyroom.com
- Service area: El Paso, TX